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Selecting to open a file inside browser with Acrobat now always results in file being downloaded too.

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I … (read more)

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

Asked by Dick39 1 year ago

Answered by cor-el 1 year ago

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accessing a video on meethook.live

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live … (read more)

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Asked by WENDYE.ROBINSON 1 year ago

Answered by cor-el 1 year ago

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New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

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Issue accessing specific URLs on a single website, Ancestry.com. Same URLs can be accessed easily on other browsers

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Deve… (read more)

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Asked by confidential48 1 year ago

Answered by Terry 1 year ago

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Browser resize is stop been dynamic after some time

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMg… (read more)

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Asked by DavidT 5 months ago

Answered by cor-el 5 months ago

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Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 2 years ago

Answered by Chris Ilias 2 years ago

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Old closed tab randomly reloads - multiple devices

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I close… (read more)

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I closed the tab. I didn't do anything different. I didn't save a bookmark or change any settings. I just looked at the webpage and then closed it when I was done. (It was a web article on some random tech site, if that matters)

Anyway, now whenever I open up my Firefox browser there seems to be a random chance that this previously closed tab will open on loading. And when I say random chance, I'd say about 1 in 5 chance. It doesn't always happen.

Just to be clear: I do have the browser set to restore my previous sessions. This is a setting I want to have on. However, this tab was not part of my previous session as I specifically closed it - and continue to close it every time it opens itself. Also, my Homepage is set to default and nothing else.

Not only that, but there are two very peculiar details about this case that make it very, very strange: 1. When I originally opened (and closed) this tab, I was using normal Firefox. I have since switched to Firefox Nightly. All of my other tabs that I like to keep open had to be searched and loaded up manually, one by one, after I did the switch. This one tab, however, is just showing up on its own. 2. Opening Firefox on a separate devices (second desktop PC, laptop, android phone) will occasionally load up this tab.

I do have my browsers set to sync, which is what I'm assuming is why it's following me around. But I don't understand why nor how to stop this specific page from loading after I keep closing it time and time again. Plus, why aren't any of my old tabs from my old Firefox browser following this same behavior after moving to Nightly? - I've closed hundreds, if not thousands of tabs. Why is this one following me around?

Asked by R3 4 months ago

Answered by R3 3 months ago

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Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 1 month ago

Answered by cor-el 1 month ago

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Adding an option to visit the extension store page?

I tried eveything but found no way to access the store page of a specific extension, am i missing something? Searching isnt good if it has a simple name as thounsands sh… (read more)

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

Asked by sscicluna89 4 months ago

Answered by sscicluna89 4 months ago

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Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

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Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago