منتدى دعم ”Firefox“

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited.

My research says they are to do with accessibility. I have found a function to set the to 0 or 1 but that has not removed them.

What can I do?

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in with Firefox is cdbaby.com and walley.se What is the problem with Firefox that I use as my ordinary browser?

Hello Firefox Support Staff,

I use Firefox on a Windows 10 desktop PC.

Firefox often crashes when I close the browser by clicking the X either at the top right or the tab.

Please let me know the type of information you need to debug.

Thanks, Sam

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

This may seem to be a senseless problem, but I don't see well and it's rather important to me. There is the search/address bar at the top of the screen. There is also the somewhat larger one down towards the middle of the screen. This is the one I use a lot. Recently, when I start typing in that lower box, I am immediately jumped to the upper one. This is something new. I cannot find a setting to prevent this from happening. (I have tried switching browsers - someone suggested that might help, but not so.) I would very much appreciate any ideas. Thank you.

I've got a persistent issue where Firefox immediately crashes when I open it initially.

Starting it again after this crash works totally fine, though if I close out and re-open a few times it will crash consistently (after every 3-5th-ish open).

It has been happening for the last year or so, and despite clean installs of the browser as well as other diagnostics it won't go away. It's incredibly annoying :(

Hoping the Firefox community can give me a hand and help solve this.

Cheers, Ciaran

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

At my company, we use a third party vpn application. Every time the vpn connects, firefox fails to load any public internet pages. I can only load pages within the vpn.

The workaround has been to fully restart firefox each and every time for it to correctly map vpn + public internet pages into it's routing.

This has been a major inconvenience and I am having to use other browsers, which I dislike.

I reviewed my Firefox settings recently, and mode some amendments. After that, I went back to my Google calendar, to find that the display is weird - see attached Please could you advise what Firefox setting would have caused this, and how I can correct it. I have tried logging out and back in to Firefox, and this has made no difference.

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

When I stream Netflix, Prime, DSTV, or any platform in fullscreen there is a border of about 5 - 10 pixels at the left, right and bottom. This happened after the last update yesterday. How do I make it full screen again or do I need to wait for a bug fix on the next update? If so, how long will that take approximately?