FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 2 days ago

Last reply by zeroknight 1 day ago

How to turn off "show search terms instead of URL"?

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!! Is there anything I can do to turn it off? … (read more)

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

Asked by Fry-kun 3 months ago

Last reply by cor-el 3 months ago

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 3 months ago

Last reply by zeroknight 3 months ago

Disable/remove default add-on themes

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I … (read more)

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I would really like to disable these recommendations; for these, it only gives me the option "manage" whereas the ones I downloaded I also have the option choose to remove or report. They are not relevant to me, and they take up space and are a distraction from those I am interested in. Is there a way to disable these "Recommended Themes" section???

Asked by Ryan Hasemeier 1 month ago

Last reply by cor-el 1 month ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

userChrome to show "Close Tab" in File menu stopped working

Hi, I've been using the following in userChrome.css for many years menu_close { display: -moz-box !important; } to restore "Close Tab" in the File menu, based … (read more)

Hi,

I've been using the following in userChrome.css for many years

  1. menu_close { display: -moz-box !important; }

to restore "Close Tab" in the File menu, based on cor-el's response regarding restoring menu_bookmarkAllTabs here:

https://support.mozilla.org/en-US/questions/799856

This stopped working some time ago and I am finally getting around to asking why.

I do have toolkit.legacyUserProfileCustomizations.stylesheets set to true, and other items in userChrome.css are working.

I am using 121.0 at home and 115.0 ESR at work and see the same (i.e. no "Close Tab"), in both cases on Debian testing. I do see this menu item when using the keyboard to open the File menu.

Any idea why this no longer works?

thank you, Greg

Asked by greg.klanderman 3 months ago

Last reply by Terry 3 months ago

download 32 bit 115.04esr browser on 64 bit mac sonoma (14.1.2)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only pls help me … (read more)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

Asked by Yogesh Doshi 3 months ago

Last reply by James 3 months ago

Firefox will not work correctly with some bank card sites...

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm… (read more)

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Asked by bussysconsultant 3 months ago

Last reply by Benjamin_Minney 3 months ago

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (read more)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 2 days ago

Last reply by zeroknight 2 days ago

What happens to file deleted from the download page ?

I just wanted to remove NAME from downloaded file list NOT the file from hard drive. How to restore file deleted from the DOWNLOADS page ? Would be NICE if dele… (read more)

I just wanted to remove NAME from downloaded file list NOT the file from hard drive. How to restore file deleted from the DOWNLOADS page ?

  • Would be NICE if deleted files were moved to Recycle Bin to be able to be restored.

Asked by fire_noob 4 months ago

Last reply by cor-el 4 months ago

Firefox opens and immediately closes

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tri… (read more)

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tried downloading it off of the Mozilla site and the Microsoft store and both times I've been having this issue. It doesn't show up in task manager when trying to open it, my computer is updated, and I'm connected to Wi-Fi. I have a video of the issue but it wont let me put videos here.

Asked by jesserow5 3 months ago

Last reply by zeroknight 3 months ago

Logging onto DVLA

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an… (read more)

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

Asked by crhogan4 3 days ago

Last reply by zeroknight 6 hours ago

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (read more)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago