Lost session

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Tha… (read more)

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

Asked by Tomáš 4 months ago

Last reply by jonzn4SUSE 4 months ago

Macbook overheated when opens up 20+ webpages at a time on Firefox

Hey guys, thanks for the help in advance. This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when… (read more)

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Asked by Aaron 5 months ago

Last reply by zeroknight 5 months ago

Five9 Softphone Extension Versions .... rejected

Hello Mozilla, I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every … (read more)

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

Asked by jorge spiropulo 3 months ago

Last reply by James 3 months ago

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 1 month ago

Last reply by jonzn4SUSE 1 month ago

Page info - about: home

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 3 months ago

Last reply by cor-el 3 months ago

Firefox Browser

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively the… (read more)

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

Asked by hindi_hodder 3 months ago

Last reply by zeroknight 3 months ago

e mail attacments wont print

Hi since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browse… (read more)

Hi

since the last update of firefox my e mail (hot mail) attachments will not print. When print is selected the only option is to print to pdf. tried in another browser and printing works perfectly. Printing worked with no problems before last update. Help Please Please note I am a very basic user so need step by step instructions. Hoping someone can help PLEASE!

Asked by JPB54 5 months ago

Last reply by jonzn4SUSE 5 months ago

twitter and facebook

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open … (read more)

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

Asked by crablegs 3 months ago

Last reply by cor-el 3 months ago

outlook.com possible spam?

I got an email saying my account was going to be deleted in 48 hours because of spam coming from my address. They say I should hit a button to get virus protection. Cou… (read more)

I got an email saying my account was going to be deleted in 48 hours because of spam coming from my address. They say I should hit a button to get virus protection. Could this be true or spam?

Asked by greggharper 5 months ago

Last reply by cor-el 5 months ago

Mozila won't search for a website

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit… (read more)

Not sure of the topic. When I type in a website that I have typed before, its fine. But, if I search something new, anything, the tab trembles and does not search. I quit and restarted. Updated today to the latest. Still the same. I am writing this from Chrome because Firefox won't even respond to searching for firefox. The trembling is seen in the new tab and nothing happens.

Thank you, Naomi

Asked by naomi9 2 months ago

Last reply by zeroknight 2 months ago

400 Bad Request You may have typed the address incorrectly or you may have used an outdated link

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it 400 Bad Request You may have typed the address incorrectly or you may h… (read more)

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

Asked by Bhamidipati shivashanker 5 months ago

Last reply by cor-el 5 months ago

Bookmarks

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figu… (read more)

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figure out how to re-create folders or move those Bookmarks I have. Any suggestions.

Asked by jf360cpw 2 months ago

Last reply by cor-el 2 months ago

Tabs from other device not showing up

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced. This time, howeve… (read more)

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

Asked by bellens_steven_1986 4 months ago

Last reply by jonzn4SUSE 4 months ago

Save login error

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which a… (read more)

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Asked by eenwereuzor 3 months ago

Last reply by zeroknight 3 months ago

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago