Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

error: The version of this file is not compatibel with the version of Win you're running.."

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-… (read more)

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-hand corner or my laptop screen. I then restarted the computer. then this error. I did the FF "refresh" and that seems (so far) to have fixed the problem, but it wiped my settings :( any suggestions or thoughts appreciate..thx Matt

104.0a1..what FFN is showing as my current version..

Asked by matt.r.crichton 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Text renders improperly in Firefox 102

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page … (read more)

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Asked by r1mcp5ld 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 year ago

Last reply by starship 1 year ago

  • المُؤرشفة

Firefox takes an eternity to begin to load web pages on startup

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes … (read more)

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

Asked by spcnmtry 1 year ago

Last reply by FredMcD 1 year ago

  • المُؤرشفة

Some pages not loading in 91.10.0esr

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flick… (read more)

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flicking loading symbol). Examples are ocado.com and abelandcole.co.uk. I have tried all the usual things to fix, including, switching off VPN, clearing cookies and caches, running in safe mode, all with no success. Both sites run fine in Vivaldi and Brave. I have eventually got the pages to load by disabling IPv6 in Firefox. Clearly there is a problem with 91.10.0esr. I'm not sure whether the workaround of disabling IPv6 might cause other problems or weaken security or privacy?

Asked by Chris 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (read more)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • المُؤرشفة

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

  • المُؤرشفة

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

i cant access any website, whenever i try looking something up it just says server not found

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened a… (read more)

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Asked by suger265 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (read more)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

I can't access MediaFire

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email… (read more)

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Asked by jillv46 2 years ago

Last reply by FredMcD 2 years ago