Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Update

It seems the new VPN I installed was causing the problems using Firefox and also my WiFi connection. I have uninstalled the VPN and everything seems to fine now, with Wi… (read more)

It seems the new VPN I installed was causing the problems using Firefox and also my WiFi connection.

I have uninstalled the VPN and everything seems to fine now, with WiFi connection and Firefox

Thanks for the previous support that was provided

Shaun in Hong Kong

Hong Kong is much safer than Australia

Asked by shaun 9 months ago

Last reply by Medhasree Suram 9 months ago

  • المُؤرشفة

Can't remove language that I don't use

I'm belarusian and I'm using belarusian, polish and english languages on internet, also I have somehow russian language??? I can't delete It from my language preferences,… (read more)

I'm belarusian and I'm using belarusian, polish and english languages on internet, also I have somehow russian language??? I can't delete It from my language preferences, how can I delete russian language from my language settings fully?

Asked by serodereghole 9 months ago

Last reply by cor-el 9 months ago

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Enable reloading via the settings menu

I'm getting the message Device simulation changes require a reload to fully apply. Automatic reloads are disabled by default to avoid losing any changes in DevTools. You … (read more)

I'm getting the message Device simulation changes require a reload to fully apply. Automatic reloads are disabled by default to avoid losing any changes in DevTools. You can enable reloading via the Settings menu.

I've looked through all the settings, searched for reload and still found no way to enable this. Googling it brings up answers from years ago that are clearly out of date. Where can I currently find this setting?

Asked by inspectorjimb 9 months ago

Last reply by cor-el 9 months ago

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Private tabs are working and regular tabs are not

With regular tabs it only states " The proxy server is refusing connections An error occurred during a connection to www.google.com. Check the proxy settings to make… (read more)

With regular tabs it only states " The proxy server is refusing connections

An error occurred during a connection to www.google.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

and on private tabs/other browsers it makes connection already have no proxy enabled

Asked by starz2 7 months ago

Last reply by cor-el 7 months ago

  • المُؤرشفة

lost all bookmarks

2 days ago I had all my bookmarks perfectly in my browser and today when I opened firefox today, all my bookmarks were just gone without a trace, this never happened befo… (read more)

2 days ago I had all my bookmarks perfectly in my browser and today when I opened firefox today, all my bookmarks were just gone without a trace, this never happened before at all, and even when I uninstalled firefox and reinstall it the bookmarks would still be there, how can I get them back?

Asked by arvin1 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

Delete browser addresses from Firefox Suggest tabs

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop … (read more)

First, I am not tech savvy. I deleted my browsing history but, I see a new list of recently searched places. It is listed as Firefox suggests: then identifies my desktop and recently searched websites that are no longer needed. I want to be able to delete these tabs, or whatever they are called.

Asked by chiefatk517 9 months ago

Last reply by Terry 9 months ago

  • المُؤرشفة

Pulsating/Flashing/Strobing Video since 115.0.3 Update

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People menti… (read more)

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People mention a similar issue years ago, so I followed the same troubleshooting by disabling Hardware acceleration and all extension. The Issue keeps persisting I am browsing on a M1 Macbook Air - no other Browser on my System has that issue. Here is an example with Screengrab https://imgur.com/a/EFrzzAD

Asked by Sauwercraud 9 months ago

Last reply by alexcoats17 8 months ago

  • المُؤرشفة

I can't seem to sign in and sync my firefox pc browser

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already s… (read more)

I keep landing on this page on a loop after I have used my Gmail account to sign in. Somehow it keeps looping. I select "Continue with Gmail" and then choose my already signed-in Google account. But it takes me to the same page I started with (attached below). What am I missing here?

Asked by Suyash Kumar 9 months ago

Last reply by t.r.ernst 9 months ago

  • المُؤرشفة

Why is there no options for how the Windows drop-down menu is sorted?

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a … (read more)

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a solution.

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this list.

I don't care if it's chronological, or if sorted alphabetically, which technically it is. However, it's in the order of the specific tab title, not the website's name, which is of little use, since how many of us remember the title of every tab we've opened? We remember the website, which is far more relevant, since we may only briefly glance at the exact title of the page. I don't know why there could not be the option to sort it via the website name, as the Task Manager is sorted that way! Just do the same with the Window menu, and quit making life harder on your users... it's not rocket science.

Asked by StevenCee 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • المُؤرشفة

Firefox won't save files and images

Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download … (read more)

Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download directory and when I click "Save image as...", that image should appear in the preset directory but it doesn't. I have two extensions for downloading images and they work just fine, only the default function of firefox doesn't work. Here's a short video showing the problem:

https://www.youtube.com/watch?v=EUr45Jzv-Ko

I tried downgrading Firefox to 115.0.3 but that didn't fix the problem and I'm out of ideas how to fix it. I'm 100% sure it's a firefox problem bc I tried saving images with Opera and Chromium and there was not a single problem with that task in either of these browsers.

Asked by Valso 9 months ago

Last reply by zeroknight 9 months ago

  • المُؤرشفة

Crashes

Since the last upgrade Firefox regularly crashes. It becomes very slow then none of my tabs I may have open will load. Task manager tells me I have up to 27 firefox items… (read more)

Since the last upgrade Firefox regularly crashes. It becomes very slow then none of my tabs I may have open will load. Task manager tells me I have up to 27 firefox items running sometimes using huge amounts of CPU

Asked by steve_e 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

How to completely wipe data in Firefox

So I was setting up Firefox and accidentally imported data from a different browser than I intended to and I don't know how to remove all the bookmark and auto fill that… (read more)

So I was setting up Firefox and accidentally imported data from a different browser than I intended to and I don't know how to remove all the bookmark and auto fill that I had imported. I have tried deleting the Firefox file in window explorer and it didn't work. Is there anyway to completely wipe Firefox clean?

Asked by Hamman 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • المُؤرشفة

Window doesn't open when opening firefox

When I open Firefox on my Windows computer the Icon appears in the taskbar below the page, and the app is open, but not window opens and appears on my screen. I have to r… (read more)

When I open Firefox on my Windows computer the Icon appears in the taskbar below the page, and the app is open, but not window opens and appears on my screen. I have to right click the icon in the taskbar and click the app again to get the window to appear. Can you help me find out the cause of this issue?

Asked by john.e.kaplan 9 months ago

Last reply by Medhasree Suram 9 months ago

  • المُؤرشفة

Firefox crashing when idle / overnight

When I am leaving the browser idle for long periods, I get crashes. bp-7e1253aa-e009-48e9-b246-08cba0230807 8/08/2023, 7:55 am View bp-3db49229-a338-4eb4-abec-6523202… (read more)

When I am leaving the browser idle for long periods, I get crashes.

bp-7e1253aa-e009-48e9-b246-08cba0230807 8/08/2023, 7:55 am View bp-3db49229-a338-4eb4-abec-652320230807 8/08/2023, 7:58 am View bp-9c00c371-c116-4ed0-88a7-36ee00230807 8/08/2023, 7:58 am View bp-478afbdf-7001-4b5f-831a-df3fc0230807 8/08/2023, 7:58 am View bp-445a43bd-e3fe-4330-b404-9379e0230807 8/08/2023, 7:58 am View bp-23850092-c82c-474f-9b02-7d8f70230807 8/08/2023, 7:58 am View bp-7e97fd11-77b5-4a86-b0db-02c0b0230807 8/08/2023, 7:59 am View bp-22476e54-d355-4466-83a9-d2c990230807 8/08/2023, 7:59 am View bp-80618bfe-8113-4567-a19f-9fd450230807 8/08/2023, 8:16 am View bp-dc2938ae-b8ba-4aa2-a2b5-5780b0230807 8/08/2023, 8:16 am View bp-0ef7d089-1643-413b-ac8e-0cef80230807 8/08/2023, 8:17 am View bp-2dae2595-31d3-4764-bdf2-5c5070230807 8/08/2023, 8:17 am View

Any help would be appreciated.

Asked by thegribbs 9 months ago

Last reply by zeroknight 9 months ago

  • المُؤرشفة

No data fter synchronizing foriefox account

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronize… (read more)

Hello! I completely restarted my computer so it is functioning like new one. I managed to log in into my firefox account which I have used previously and had synchronized all data.

After connecting to my account there is no data after synchronisig - no history, no tabs, no passwords and accounts details.

Please let me know what is wrong.

Regards, Marcin

Asked by markowski59 9 months ago

Last reply by Paul 9 months ago