منتدى دعم ”Firefox“

I attempted to load a video from Anaconda and got the following error: "Sorry, the video player failed to load.(Error Code: 104153)" My search of the web was not fruitful. There was a rather broad suggestion to try another browser. For the first time in MANY years i downloaded Microsoft Edge. I could then open the video from Anaconda. A couple of years ago I went from Windows to Linux because I did not like the access that Microsoft had inside my computer. I would REALLY like to uninstall Edge and go back to Firefox. I feel much more secure that way. Thanks Mike Whitney

I currently have a setting checked telling Firefox to delete all cookies when closing. I want to set some exceptions but cannot uncheck that setting hence I cannot make the exceptions. So how can I make exceptions so as to save some cookies upon closing? Please be specific as I am not familiar with a lot of assumed firefox computer jargon. Thanks

I have a vision problem and can only read if dark mode is on. I have dark mode on for firefox but when I go to a website from settings, the back ground is white and blinds me. help

After using gnome-tweaks to change my system fonts, Firefox has unexpectedly gone silent and no longer shows text in areas like the search bar, tabs, settings, bookmarks, and menus. Rendering websites works just fine, but Firefox itself won't show any text.

Hello,

I am unable to connect to a certain site on FireFox unless I am logged into NordVPN. The site works on other browsers though. I tried clearing cache and opening site in a new private window.

This issue is recent, the site worked fine with or without VPN in the past.

This is the message I get when trying to access the site without a VPN connection: Unable to connect

   An error occurred during a connection to office365.sgu.edu.

• The site could be temporarily unavailable or too busy. Try again in a few moments.
• If you are unable to load any pages, check your computer’s network connection.
• If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Would appreciate any help to resolve this issue, thank you.

Tell me how to restore my bookmarks. My browser is Firefox, but the bookmarks are also missing when I open Yahoo on Chrome, indicating the problem is probably a Yahoo homepage problem. OS is Windows 10.

As of last night, without warning and without me changing any settings, or restarting my computer, when I go to open Candy Crush (on Facebook) the loading process freezes and I get a banner at the top of the screen telling me "This page is slowing down Firefox. To speed up your browser, stop this page." At that point I can close the banner, or stop the page, but either way no further progress is made and the page seems to freeze. Candy Crush will still run on Edge (which I would REALLY rather not use at all!!!!). So this is a Firefox issue. Please tell me how to fix it.

when opening the browser at the bottom right a window appears inviting me to install an antivirus because my system (is infected). After a few interminable appearances this window closes and when I launch my antivirus I have no reference to that site and to "AVAST"

After upgrading to the latest version (112.0.1) on MacOS 10.15.7, the bookmarks toolbar disappears when I enter fullscreen mode ('Always Show' is selected under Bookmarks Toolbar in the View menu). When I exit fullscreen mode, the toolbar reappears but a large grey bar then appears at the top of the window (see screenshot). I've read answers in the knowledge base that suggest that the toolbar always disappears in fullscreen mode, but I am 100% sure that this behaviour did not exist before the recent upgrade (perhaps this behaviour has been around for a while in Windows?). Either way the grey bar is clearly a bug and feels related to the toolbar behaviour. Has anyone else experienced this?

My laptop needed to be completely reset to its beginning stage. I did not have the opportunity to save any bookmarks before this happened. Is there any opportunity under my login to recover these bookmarks now?

My laptop was stolen. In my new laptop I try to open all my sync tabs at once, but I can't. I signed in, I see all the sync tabs under the "sign out", but how can I open them all at once? I read that I should right click the devise name to do that, but I can't right click it.

I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

Cannot open Spectrum.net, getting a message that reads:

The page isn’t redirecting properly

An error occurred during a connection to www.spectrum.net.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Have never had this problem before. Tried changing to allow set cookies instead of default but didn't work

Currently, my tab preview only show the top of the page, not in the exact position I am currently on in that page! This has made it difficult to track my whereabout!

Can anything be done about this!

Thank you in advance!

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

Checked all of Firefox fixes, did a Refresh & Reset. Finally uninstalled & re-installed to fix problem, still no sound?

Windows 10, 64-bit with latest version of Firefox 112.0.1 (64-bit). At first it was left speaker barely audible. Then after a PC restart & retrying the right speaker sounded very scratchy then No Sound. Sound is good with everything but Firefox, which was working until a couple days ago. Running out of ideas?

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.