منتدى دعم ”Firefox“

I use Firefox mostly so it's a concern. MS O365 Support tested this problem with MS Edge so it is not a problem with another browser or MS O365. Thus I am keying in to Mozilla.

I have three One Drives: One Personal and Two Business, each Drive has a Unique Name. When I Save as PDF using Firefox browser, I expect to see all three as they are labeled in my Windows Explorer. Since I use mostly Firefox, I believe in the past, for years, I saw all three One Drives as labeled. However just today, I am saving a web page as a PDF to one of the Business One Drives. Yet that Business One Drive picked up the name of the personal One Drive exactly, making it confusing. The content of the renamed One Drive has not changed, the properties has not changed, only the name changed.

Some facts: My Firefox user name email is the same as my MS personal account email. It is the only common denominator I can think of. Firefox is Up to Date with Version 106.0.5

I have uploaded screen shots 1. Drives as seen in Windows Explorer and 2. Drives as seen when saving a web page as a PDF using Firefox.

Any idea what is the cause and fix?

Thank you so much! Robert

Hello Team Mozilla,

I have been a user of firefox since a lot of time. I purchased a Macbook Pro M1 Pro 14 inch. Since I purchased a smaller screen model, I wanted to efficiently use the screen space available. I have tested Safari, Firefox, Chrome and Brave. I am glad that only and only Firefox provides a Hide toolbar option which other browsers are not offering. It is a game changer for a 14 inch macbook pro as it offers maximum utilization of the space. For that I applaud Firefox.

But the accessibility of tabs takes a serious hit when I enable the option. The place where the mouse pointer has to be for the toolbar to unhide is quite literally a line. Anywhere above or below it will not show the toolbar. if we go too far, the MAC OS close,minimize window option come up. For the toolbars to show up one has to just touch the menubar of MacOS. While switching tabs its a real pain. I have to pause and look at the pointer and slowly move my mouse to touch the menubar at the right speed.

Please please please do something about this. Firefox is providing the best utilization of space for a Macbook Pro. I do not know if the Firefox team is aware of this, but its brilliant. But the toolbar accessibility makes the feature unusable. It would be great if we could access the toolbar easily for tab switching.

I was watching a video on prime video when Firefox suddenly stooped on my windows 10 and when restarted i was logged out of all my Gmail accounts. this is not the first time, one before the app did not crash but i was logged out of all my Gmail accounts. Can someone tell me why is this happening and how to fix it?

Every week or so, I discover that my most visited sites ask me again for cookie consent, meaning whatever I saved the previous time gets removed. This also happens with extensions (for example, I get logged out of my password manager extension). I strongly suspect this happens after Firefox performs updates in the background.

It's incredibly frustrating and I am considering switching to another browser, after using Firefox for more than 10 years. This behavior started this year, and I've been struggling to understand why and what I can do about it.

I would very much appreciate some help on fixing this, it's driving me crazy. Thanks in advance.

Version 106.0.5 (64-bit) Windows 10

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

Clicking on "open link in new tab" (by using a right click context menu) opens the new page in a new tab as well as in the original tab. The same behavior is exhibited in safe mode. This began with the penultimate update. Current version is 106.0.5 (64 bit}

Any suggestions would be greatly appreciated.

Thank you.

What the [expletive] Mozilla??

This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this?

And no reasonably accessible support that I can discern!

Unacceptable!

Hey Team,

Big basketball fan here and I visit the VoxMedia-controlled blogs of my two fave teams, <https://www.postingandtoasting.com> and <https://www.goldenstateofmind.com/>. But recently (maybe 3, 4 months ago?), I was no longer able to view comments. I could see the message that comments were loading. (See screenshot.) But they don't load anymore. If I want to see them I have to open the site on (gasp!) Safari.

I've disabled all fluff extensions but didn't change anything.

Can you help?

Thanks in advance, Sean

There is one site that I have just started to have problems with but works in Chrome. The link to the site is https://www.godigitalscrapbooking.com/store/. I used to log in here daily with no problems, but now I get a glimpse of the Welcome screen then a blank page. I can log into their Forum (https://www.godigitalscrapbooking.com/forum/) with not problems at all. I have cleared my cache and my history. The only thing I can think of is that somehow I have managed to block this site but cannot find where that may be.

Regards

Christina

When I download a file .epub (error rate 1%) or .mobi (error rate 3%) or .zip (error rate 0.2%) to my ebooks folder I randomly end up with "filename.ext" of size 0 and one "filename(1).ext" of the correct size and correct content. That error rate is independent of file size but dependent of the file extension.

The download never fails and no file have any defects.

Configuration:

• Firefox 64bit 104.0 to 106.0.5 on Windows 10 Pro 22H2
• In Settings: Always ask you where to save files is checked
• Target folder (confirmed on each download) is a subfolder of Documents
• Only antivirus is Microsoft Defender.
• The user account is a Local account there is no one drive or other cloud storage solution active.

After 3 months of tests, I managed to solve the problem with: about:config and set browser.download.manager.scanWhenDone to false. I tough that option was gone in 2015, but apparently it is back.

That is however not a good solution.

Test I did:

• Adding the download folder as an AV exclusion: no changes.
• Disabling extensions: no changes.
• Disabling indexing on the target folder: no changes.
• Changed targeted folder: no changes.
• Disabling the file history backup: no changes.

I suspected either a program is monitoring Documents folders for changes and opening the downloaded file concurrently with Firefox. Since disabling Firefox av interface probably seriously modify the timing of directory change notification and Firefox file manipulation, I'm still not sure who is to blame for the problem. If you have any idea on how to debug that, let me know.

I noticed a possible bug or quirk regarding the "Use a Securely Generated Password" feature where it sometimes generates duplicate passwords for websites where the user may have alt accounts. I was attempting to change a password on a duplicate account for a website, and I ultimately decided to change both the password for my alternative account and main account for this website.

The website allowed for me to supply my old password in order to specify a new password within my account. For both accounts, I was allowed to change my password using the "Use a Securely Generated Password" feature. However, the password generated was the same password for both accounts. These accounts have little or no relationship. Is this a limitation of the software or a bug?

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extensions and the bookmarks which I saved for 2 whole years. Please help.

I was working in a project where I use the indexedDB API to store the state of some process on the client side until the app could connect to the server. The state of the process is represented by an instance of Object with a heavy nested structure (usually of 4 to 5 layers: some properties of the object instance were arrays of other objects who has more arrays within). The process is being stored in its own ObjectStore with a key path linked to a property of the first layer of the object instance (an uid) and I'm using a put request to update the stored object as the process advances. The problem is that, when the process starts I can store it without any problem and even I can update it as it grows, but when it becomes big enough something goes worng. The put request still is being completed without error events and even the success event is fired but the API stores not an instance of Object but instead of Array (more precisely an array of strings that joined are some kind serialization of the object instance) and with that I can not access to the data of my process reliably.

More important than my description of what is happening in firefox is the observation that in the chromium based browsers this is not happening and my code works as expected and I could maintain the process state as my app runs.

When I open Firefox it opens to a totally blank page. If I open another tab it looks like it should look with a search bar and quick access buttons. How do I get this info to the first tab when it opens?

I click a link for Amazon for a book whether it is a given link via facebook or discord or through google and it will take me to a 'page is not found' page. If I open it in a private browser, it will pop up the actual page I wanted to go to. I can copy the page address from the private browser into my current regular browser and it will work. The addresses are completely exactly the same. But for whatever reason the links take me to 'page is not found' instead of the actual page.

I am unable to access any websites. For example, Amazon, Belk, Walmart, etc. I have shut the computer down several times to no avail. My wifi is working fine. I am puzzled as to how I was able to access this support site. This has been a problem for at least a week now but I could eventually access websites but this morning I have made numerous attempts to no avail.