Showing questions tagged: اعرض كل الأسئلة
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Picture-in-Picture Settings

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just be… (read more)

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Asked by amazingirl400 1 year ago

Last reply by cor-el 1 year ago

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Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 1 year ago

Last reply by espressoman08 1 year ago

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Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

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Full access to WSJ subscription reader comments/mail.

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay o… (read more)

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay on Ffx. Can you help?

Asked by baileycas 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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How to turn off Firefox usage hints

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how t… (read more)

Just now, as I was in the middle of something, Firefox popped up a usage tip about tabs. I find this disruptive. Is there a way to turn these off? If I want to know how to do something, I'll look in the help.

It's fine when you create a new feature to display a tab when I first launch after an upgrade, or to have the Help menu show a Latest Features item, but please don't interrupt my work with pop-ups.

For the moment, I don't see anything in Preferences about this. Is there an about:config setting I can add to suppress this feature?

Asked by CharlesBelov 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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LastPass not autofilling passwords

The LastPass add-on has somewhat spontaneously stopped auto-filling passwords even though I have that option enabled. I assume this is a Firefox issue because my vault is… (read more)

The LastPass add-on has somewhat spontaneously stopped auto-filling passwords even though I have that option enabled. I assume this is a Firefox issue because my vault is there just fine and recognizes the website and passwords (just won't autofill). Has anyone else run into this issue? How did you resolve it?

Asked by Ann 1 year ago

Last reply by user104147805413306348376805769878442569366 1 year ago

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My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

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2 windows always open when clicking on a website link

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywh… (read more)

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!

Asked by zen_god87 1 year ago

Last reply by cor-el 1 year ago

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My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (read more)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 1 year ago

Last reply by JJAskiz 1 year ago

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"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

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broswer pages either blown out white or murky dark and almost all my extension icons/tools take up space but can't be seen.

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I… (read more)

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I have the time, to go along with the "improvements" for my life?

Asked by RL 1 year ago

Last reply by cor-el 1 year ago

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Zoom Scheduler Add On stopped working.

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calen… (read more)

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calendar, I now get the message in a pop up box:

"Your Zoom FireFox Extension session has expired. Please login again."

Where do I 'login' again?

I've ensured I was logged in to my Zoom account and Google account.

Additionally, I ensured I have the most recent version of Firefox.

I've tried removing the add on by deleting it, closing firefox and logging out of my Google Account and starting over. I was hoping by re-adding the Add on it would finally ask me for permission to share between Zoom and Google Calendar. But it just happily seemed to reinstall and then give me the same error message.

Whose issue is this - Zoom? Google Calendar? Google Workspace? Firefox? I can't even tell.

My gut says to remove completely the Add on and start over to reconfirm the permissions - but removing the Add on to trash doesn't reset it.

Any ideas? TIA.

Asked by jenny.santanna 1 year ago

Last reply by cor-el 1 year ago