Showing questions tagged: اعرض كل الأسئلة

Pure Web Browser

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure… (read more)

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure Browser was blocking many things, because I could not perform functions on some websites, such as getting my email because it blocked me signing in. This happened with several sites.

Could you please tell me how to delete Pure Web Browser, as it is causing problems with the PC. I have tried, and had no success.

Thanks for your help.

Dianne

Asked by dyannia@virginmedia.com 2 months ago

Last reply by TyDraniu 2 months ago

Passwords on phone not showing up on laptop

Hello, I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would alw… (read more)

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Asked by spampinatodesign 4 months ago

Last reply by Paul 3 months ago

Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 2 months ago

Last reply by cor-el 2 months ago

Edge Opens Links instead of default browser Firefox

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from h… (read more)

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from happening?

Asked by philselig 2 months ago

Last reply by zeroknight 2 months ago

Why is hovering over URLs intermittent?

In regular web pages, I'm able to hover over an URL / picture w/ URL behind it, etc.... It shows up on the status bar at the bottom of the page (that's what it used to… (read more)

In regular web pages, I'm able to hover over an URL / picture w/ URL behind it, etc.... It shows up on the status bar at the bottom of the page (that's what it used to be called). Sometimes I can't.

Somewhere around the same time as I started noticing this, I had just upgraded to a Win11 computer. So, when I try to hover over a suspicious link, I get nothing!

Is there code these people can put in that shields them from hover? So, we can't see what we're getting into? If so, then I presume if I can't hover, don't click... Right?

TIA

Asked by jdelucien 2 months ago

MacOS notifications showing the icon for the wrong profile in the Notification Center.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications. For some odd reason, the MacOS notification c… (read more)

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Asked by thiagoperrysampaio 2 months ago

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (read more)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox 122.0b9 stops responding when the file dialog is triggered

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching… (read more)

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Asked by TheTank20 3 months ago

Last reply by zeroknight 3 months ago

Website not updating in Firefox

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logge… (read more)

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

Asked by Arneke 2 months ago

Last reply by zeroknight 2 months ago

SICK TO DEATH OF FIREFOX CONSTANLY FREEZING ON MULTIPLE COMPUTERS & AFTER TRYING ALL THE SO-CALLED FIXES

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezin… (read more)

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezing on me. Here is the guaranteed & predictable pattern: Everything is working well for an hour or so and then suddenly, for no rhyme or reason, the program freezes. I close the program (because it's not responding, so says the error message) and I immediately reopen Firefox and things are fine for another hour or two...and then it happens again & again & again & again!

It just happened again while I was in the middle of an important work project & I AM SICK OF IT. I loved Firefox so much, I have spent hours & hours, over many weeks and months, reading about the problem and trying ALL the recommended fixes--to no avail. NOTHING has worked. Don't ask if I tried this or that because the answer is yes, I tried it. And it is happening to me on multiple computers. (I use two computers simultaneously, a brand new Windows 11 and an older Windows 10 computer.) It's getting to the point that I am starting to use Chrome more and more because I can use Chrome (or any other browser such as Edge or Maxthon) without problem or incident. But old habits are hard to break and I keep returning to Firefox (being the fool I am) & because I have Firefox tweaked to my specifications especially with passwords, etc. I have very reluctantly and unhappily removed many add-ons thinking one of them might be the problem. But, as I said, nothing has worked. And yes, I have uninstalled and reinstalled the program, turned off hardware acceleration, did your registry tweaks, bla, bla, bla.

I am writing mainly to vent. Because I have tried ALL THE FIXES without success, I have no confidence that you can solve what appears to be a common problem. But, of course, if you think you can help me, give it a whirl. Otherwise, I need to dump Firefox for good. Thank you letting me share.

Asked by HollisHoHo 2 months ago

Last reply by cor-el 2 months ago

Outlook mail problem

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message… (read more)

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Asked by jstegura 2 months ago

Last reply by zeroknight 2 months ago

How to correct 'Bookmarks Menu' duplicating three (3) times & cannot remove the extras nor edit anything

I feel this can only be corrected by an adjustment to the version, am on 122.0.1 as the latest update. My O/S Linux Mint Mate v20.0.3. Have NOT been to any schooling or… (read more)

I feel this can only be corrected by an adjustment to the version, am on 122.0.1 as the latest update. My O/S Linux Mint Mate v20.0.3. Have NOT been to any schooling or even just a class for any training, all done as my curiosity has driven me to learn on my own, Self-taught and have been working with CPU`s for over 35 years, I am 84...

Getting to this point has been a rather long drawn-out process that has been a bit confusing hope this info is acceptable.

Wanderero P.S. Must go and fix my supper at this point, will check back later. Thank you for reading my request. Hope things are going well for you at your local...

Asked by Wanderer'O' 2 months ago

Last reply by cor-el 2 months ago

Serious problems with Firefox version 122.0

Since downloading Firefox version 122.0 on 1/23/2024 unable to log into my investments web site. Firefox version 122.0 not compatible with Fidelity Investments log in pr… (read more)

Since downloading Firefox version 122.0 on 1/23/2024 unable to log into my investments web site. Firefox version 122.0 not compatible with Fidelity Investments log in protocols, returns with refusal to accept good password / usernames. Closing Firefox and using Microsoft Bing or other browser works fine. Please look into this and release update/fix for version 122.0

Asked by Steve c 3 months ago

Last reply by cor-el 3 months ago

How to turn off history side bar so it will not open with every new vrowser window?

As of today every time I open a FF window it has a sidebar for history. I do not store history and need to stop this. I do not want to close it i want to disable this ann… (read more)

As of today every time I open a FF window it has a sidebar for history. I do not store history and need to stop this. I do not want to close it i want to disable this annoying new function or I need to delete FF and choose a different browser.

Asked by cwleighton 2 months ago

Last reply by cor-el 2 months ago