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audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

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Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (read more)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

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Browser resize is stop been dynamic after some time

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMg… (read more)

Resize or enlarge is not working well after browser stay opened more than few minutes, only close and re-open of the browser work: https://drive.google.com/file/d/1_8PtMgoyxvHFcXyddJXkr8z4rfmSLhkM/view?usp=sharing About my browser: https://i.imgur.com/Uwy68UQ.png My linux is: Ubuntu 22.04 firefox installed by Snap.

Asked by DavidT 5 months ago

Answered by cor-el 5 months ago

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Cannot log in to a site I usually log into - but logins still valid via Edge.

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and cir… (read more)

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Asked by abrogard 1 year ago

Answered by Terry 1 year ago

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How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (read more)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 1 year ago

Answered by cor-el 1 year ago

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Foxit Reader as printer (1287660 thread continuation)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at… (read more)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at the same time. I was looking for about this subject and found the solution in the thread 1287660 - https://support.mozilla.org/en-US/questions/1287660, but the link of v9.7.2 quoted there was shortened and it is not working to download the 9.7.2 Fox Reader version. I found the complete link address: http://cdn01.foxitsoftware.com/product/reader/desktop/win/9.7.2/AC910684AD18B7FBD6E086B1211F7B4B/FoxitReader972_L10N_Setup.exe

P.S.: I am newbie here and I don't know when the 1st post is the solution at the same time.

Asked by Anon Ymous 1 year ago

Last reply by Paul 1 year ago