Showing questions tagged: اعرض كل الأسئلة
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Account Reset

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in p… (read more)

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Asked by Sean Fagundes 2 years ago

Answered by Eve 2 years ago

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master password on one of three Pc's does not work.have tried all I have. can sign in to mozilla firefox sync but then wants master password

master password on one of three Pc's does not work. Have tried all I have. can sign in to Mozilla Firefox sync but then wants master password but does work. Do not know w… (read more)

master password on one of three Pc's does not work. Have tried all I have. can sign in to Mozilla Firefox sync but then wants master password but does work. Do not know what I am doing wrong.

Asked by BILL 1 year ago

Answered by Pallavi kumari 1 year ago

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Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

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Fresh installed firefox overwritten my old sync

Hey everyone. I decided to make a fresh windows install, and when i installed firefox as allways i logged in. Normally when i have logged in on a fresh installation of fi… (read more)

Hey everyone.

I decided to make a fresh windows install, and when i installed firefox as allways i logged in.

Normally when i have logged in on a fresh installation of firefox it startes with the sync and getting all my old booksmarks, add-ons, passwords etc. but this time i didn't.

I thought that was weird but didn't pay mind to it, i thought i might have needed some time to sync. After 4 hours nothing has happended yet.

things i have tried:

  • Pressing Sync now under my profile
  • Pressing sync now under settings
  • Going to help - more techinical information - Databasen Places - Confirm integrety

The result was:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 24 records + Table moz_places has 139 records + Table moz_historyvisits has 157 records + Table moz_inputhistory has 1 records + Table moz_bookmarks has 13 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 6 records + Table moz_items_annos has 0 records + Table moz_meta has 7 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 100 + sqlite_schema: 32KiB (1.9%), 30.1% eff. + moz_origins: 32KiB (1.9%), 2.5% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.9%), 2.3% eff. + moz_places: 32KiB (1.9%), 93.5% eff. + moz_historyvisits: 32KiB (1.9%), 10.3% eff. + moz_inputhistory: 32KiB (1.9%), 0.1% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.9%), 0.1% eff. + moz_bookmarks: 32KiB (1.9%), 2.3% eff. + moz_bookmarks_deleted: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.9%), 0% eff. + moz_keywords: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.9%), 0% eff. + sqlite_sequence: 32KiB (1.9%), 0.1% eff. + moz_anno_attributes: 32KiB (1.9%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.9%), 0.2% eff. + moz_annos: 32KiB (1.9%), 1.9% eff. + moz_items_annos: 32KiB (1.9%), 0% eff. + moz_meta: 32KiB (1.9%), 0.8% eff. + moz_places_metadata: 32KiB (1.9%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.9%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.9%), 0% eff. + moz_session_metadata: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.9%), 0% eff. + moz_session_to_places: 32KiB (1.9%), 0% eff. + moz_previews_tombstones: 32KiB (1.9%), 0% eff. + sqlite_stat1: 32KiB (1.9%), 2.4% eff. + moz_places_url_hashindex: 32KiB (1.9%), 5.6% eff. + moz_places_hostindex: 32KiB (1.9%), 10% eff. + moz_places_visitcount: 32KiB (1.9%), 3.1% eff. + moz_places_frecencyindex: 32KiB (1.9%), 3.5% eff. + moz_places_lastvisitdateindex: 32KiB (1.9%), 6.3% eff. + moz_places_guid_uniqueindex: 32KiB (1.9%), 8.1% eff. + moz_places_originidindex: 32KiB (1.9%), 3.4% eff. + moz_historyvisits_placedateindex: 32KiB (1.9%), 8.3% eff. + moz_historyvisits_fromindex: 32KiB (1.9%), 3.8% eff. + moz_historyvisits_dateindex: 32KiB (1.9%), 7.3% eff. + moz_bookmarks_itemindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_parentindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.9%), 0.7% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.9%), 0.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.9%), 0.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.9%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.9%), 0.2% eff. + moz_items_annos_itemattributeindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.9%), 0% eff. > Task: _refreshUI

I have to many things i would like to recover... this have never been an issue before? Do anyone have some tips?

Asked by oliver.veile 1 week ago

Answered by Seburo 1 week ago

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I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved? … (read more)

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

Asked by スイ チ 1 year ago

Answered by Wesley Branton 1 year ago

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Strange passwords sync problem

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, wh… (read more)

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, which I have connect and trying to sync, but with no luck so far. There are thousands of passwords there from many years and I'm afraid if tablet fails I will lost everything. BTW it cannot get/or send passwords from chrome or I could have shift passwords to other devices through chrome. Something change regarding passwords lately? Thanks in advance.

Asked by veecou 1 year ago

Answered by veecou 1 year ago

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syncing 2 firefoxs on the same laptop

On Linux Ubuntu 18.04, on my laptop, I have 2 versions of Firefox. Version 85.0.2 which I've been using for a while, and version 97.0.1 which I have just installed. I wan… (read more)

On Linux Ubuntu 18.04, on my laptop, I have 2 versions of Firefox. Version 85.0.2 which I've been using for a while, and version 97.0.1 which I have just installed. I want to sync the new firefox version with all my data and choices that are on the older version of firefox. I think I am being told to sync my older firefox settings with firefox on my phone. I do not have a phone. I only have 1 laptop. I need help, I don't know how to accomplish syncing with 2 different firefoxes on the same laptop.

Asked by alice28 3 months ago

Answered by cor-el 3 months ago

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After gateway restart, Firefox is blank except for non-functioning search bar. All other apps and browsers ok.

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other brows… (read more)

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other browsers and programs work. Should I uninstall and re-install Firefox? This is the first time this has happened as I have had this browser for many years.

Asked by fosterct 3 months ago

Answered by fosterct 3 months ago

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primary password

Hi, I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary … (read more)

Hi,

I don't understand what is "primary password". My password to connect to my firefox sync is working, but each time i am asked by a pop up window to enter my primary password. I put the one from my firefox sync but not working! nightmare

Asked by testing2222 3 months ago

Answered by Myrddin R Emrys 3 months ago

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Keeping my Firefox logged in

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even tho… (read more)

Hi all, I just purchased a new computer, and the first thing that I did was download Firefox onto it. However, I've become frustrated over the last few days, as even though I immediately signed into my Firefox account upon opening the browser, when I close it and then open it back up later on everything is signed out, including my Firefox profile. How do I make it so that every time I open my browser, it is already signed in, and I don't have to type in my username and password over and over again. Thanks in advance for your help!

Asked by slaterjacobp 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago