Showing questions tagged: اعرض كل الأسئلة
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My computer slows to a point where it fails to respond to inputs. A yellow band appears, saying, "A web page is slowing down your computer. What would you like to do?" I click STOP, but that does nothing.

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who und… (read more)

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who understands the problem and knows a whole lot more about these things than I do, and can communicate the procedure to me. (For some reason the Subject box above says that I've entered 574 characters EVEN AFTER I'VE DELETED MORE THAN HALF OF IT)

Asked by churchylafemme 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Add-Ons Problem

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible … (read more)

So I've been having a problem with Firefox. Every time I open Firefox the last add-on on the taskbar is grayed out and doesn't work properly, it also makes it impossible to open any website, it just load infinitely. I have disable/enable the last add-on on my task bar in order for Firefox to work properly. It's really annoying and it just started to be like that for about 2 week.

Asked by osc_ed_26 1 year ago

Answered by osc_ed_26 1 year ago

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Mozilla 76.0.1 update which included Pocket.

I did an update to Mozilla 76.0.1 and it included Pocket. I am not sure why now but everytime I log off and back on again I have to log into everything using my passwor… (read more)

I did an update to Mozilla 76.0.1 and it included Pocket. I am not sure why now but everytime I log off and back on again I have to log into everything using my passwords. How can I change tis setting and where.

Asked by deannbennett2732 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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no audio

My audio works on all my browsers except Firefox. I am thinking it was an update that caused this as it used to work until recently.

Thank you

Asked by Sgfetty 1 year ago

Answered by Tommy 1 year ago

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Trouble With "Members Only" Sites

I have several websites where I am a paying customer to be able to access content. On some of them when I log into their site I am not recognized as being logged in, whe… (read more)

I have several websites where I am a paying customer to be able to access content. On some of them when I log into their site I am not recognized as being logged in, when I open a new tab on that site. On the New York Times website it will sometimes happen when I link to individual stories from the front page, but a simple page refresh then will show I am logged in.

On my job search website though Flexjobs (at www.flexjobs.com ) it almost always opens the page as if I am not logged in. It's maddening to have to log in again and then try to find where I was!

I'm running the latest version of Firefox, and have cleared the cache.

Asked by Kathy 1 year ago

Answered by the-edmeister 1 year ago

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old chat and survey windows open when browser starts

Occasionally after I have participated in a survey or used a chat window, that temporary window will continue to open each time the browser starts. These windows remain … (read more)

Occasionally after I have participated in a survey or used a chat window, that temporary window will continue to open each time the browser starts. These windows remain after the browser is closed and must be closed separately. I've checked for add-ons and only the two I need are shown.

The latest chat window opens twice! It is from my ISP after a support session yesterday. i can't really block that website, since chat is the only way to get service from the ISP. What causes this annoying problem and how do I stop it?

Asked by let98007 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Help! I do not know how to pose my question! When I open up a 'NEW TAB' prior to search for my site, a 'menu' appears, entitled 'Top Sites'. Can I edit this page?

bold text When I open up a NEW TAB, a MENU appears, called 'TOP SITES', IS THERE ANY WAY I CAN EDIT THIS PAGE? The drop down menu doesn't help me in any way! Help?! … (read more)

bold text When I open up a NEW TAB, a MENU appears, called 'TOP SITES', IS THERE ANY WAY I CAN EDIT THIS PAGE? The drop down menu doesn't help me in any way! Help?!

Asked by SlimSylv 1 year ago

Answered by cor-el 1 year ago

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Problems with Tabs and Completely New Windows

Sometimes when I go to a website a completely new window opens in the background. I would prefer to keep all the windows open under tabbed browsing. I did a bit of search… (read more)

Sometimes when I go to a website a completely new window opens in the background. I would prefer to keep all the windows open under tabbed browsing. I did a bit of searching, including searching for a help contact but I could not find an answer.

Asked by bigkjordan 1 year ago

Answered by Shashank Shekhar 1 year ago

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missing some of the passwords after update to 76.0

After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this criti… (read more)

After update to 76.0 which "..strengthens protections for your online account logins and passwords, with innovative approaches to managing your accounts during this critical time:" Firefox has "strengt away" multiple passwords. Set to default the search engine and removed all of my addons.

Asked by icextend 1 year ago

Answered by Pallavi kumari 1 year ago

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General Use

Is there a simple manual that is up-to-date? It is painful searching all these areas to find out simple things like changing a bookmark folder's name or a bookmark's name… (read more)

Is there a simple manual that is up-to-date? It is painful searching all these areas to find out simple things like changing a bookmark folder's name or a bookmark's name.

Asked by Diane 2 years ago

Answered by Shashank Shekhar 2 years ago

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Bookmarks being added without the option of naming them - blue box appears on screen ?

Why has Firefox started automatically adding bookmarks without asking me what to name them. In the past, when you clicked on “Bookmark This Page” a box popped up and ask… (read more)

Why has Firefox started automatically adding bookmarks without asking me what to name them. In the past, when you clicked on “Bookmark This Page” a box popped up and asked you what you wanted to name the bookmark and where you wanted it to be saved. Now a little blue flag appears at top right corner of the screen and your bookmark has already been added. You then have to right click on the bookmark to edit it’s properties. Does anyone know how to change that back to the way it was ? Thank you so very much for your help on this.

Mike

Asked by cigarotaku 1 year ago

Answered by Shashank Shekhar 1 year ago

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accessing a statement from a website

I am using Firefox 76.0.1 (64 bit) on a new windows 10 system. I am on a website that has monthly statements for me and trying to bring the current one up. If popups are … (read more)

I am using Firefox 76.0.1 (64 bit) on a new windows 10 system.

I am on a website that has monthly statements for me and trying to bring the current one up.

If popups are blocked I get a popup error. If popups are NOT blocked, I get nothing other than a quick flicker of the screen.

This website is working fine in Edge.

Any suggestions would be appreciated.

Asked by harold8 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago