منتدى دعم ”Firefox“

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

Since approximately July 2023, Firefox gives me a beachball and pauses for about 10 seconds whenever I change between it and another app, or between one Firefox window and another. The same behavior does not occur with other browsers, likewise whether my connection is WiFi or wired.

I have No Proxy set in Network Settings. I am running a 2021 M1 Max Macbook Pro on Ventura 13.5.2.

I would appreciate any advice on how to troubleshoot and fix. Thanks.

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from banking protection?

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Hi--

I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1.

In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus.

With Sonoma, fn-F12 causes the bottom part of Firefox's frontmost window to become a web developer tool, same as ⌥⌘I, instead.

Can I get my Dictionary and Thesaurus back?

--Gil

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

I want to be able to start a live stream in Mighty Networks - all seems to work, except the go live button is blanked out. I tried all the usual up to reinstalling firefox and generating a new userprofile in windows 11 and getting a brand new firefox version running in the new userprofile. With other browsers like chrome it just works fine.

On my latptop running windows 10 firefox does not encouter this problem.

Any suggestions are very welcome, I can of course switch browsers but would prefer to see this issue resolved.

Curious to hear if any other users encounter the same issue,

Thanks for any help provided,

Bart

I can't see the SYNC option in Settings so I...

Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into Sync", after I enter my password, it hangs for 10 seconds, then says Working, then always just hangs there forever. If I login to Mozilla using a different tab, it signs in ok.

I have tried this after successfully changing the password, and after restarting firefox.

I am using the latest Firefox version.

Any suggestions gratefully accepted.

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

I think it has to do with cookies, but I can't figure out what to fix. I have my tracking privacy set to strict. Twitch has permission to use my cookies and site data (Settings -> Privacy and Security -> Cookies and Site Data -> Manage Exceptions). All of the other websites that I have granted that permission to have no problem remembering my device, but Twitch does. I looked at this post already and my account was already set to these settings. How do I make Twitch remember by device? It's annoying to have to go to my email and use a one-time passcode every time I log in.

Hello, currently using 120.0.1 (64-bit) for macos and would like to know how to change behavior: When i'm trying to modify url in tab i'm currently working on and press enter/return it opens modified url in new tab for some reason. But when i hold option it opens it in current tab, is there any way to make it as default behavior? Thank you very much👍

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW

IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIATING.

DO IT NOW OR I WILL KILL MYSELF.

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to save the file rather than onening it with MS access. Under Firefox settings/applications the file type .mdb does not appear. If I answer the question "What should Firefox do with other files?" with "Ask whether to open or save files" it has no effect at all. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help!

Regards Volker Zipp