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downloads

Firefox is still automatically downloading files to a default directory, even though I have selected "Always ask you where to save files". This is a security risk. I want… (read more)

Firefox is still automatically downloading files to a default directory, even though I have selected "Always ask you where to save files". This is a security risk. I want to be asked BEFORE the file is downloaded so I can choose the location or choose not to download. Thanks...Jim.

Asked by rsijim 2 years ago

Last reply by Terry 1 year ago

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Bookmarks on toolbar missing despite still being listed and toolbar still being present

All my bookmarks on my toolbar vanished, even though they're still listed as being bookmarked on the toolbar, and the toolbar itself is still present. Only around 2 or 3 … (read more)

All my bookmarks on my toolbar vanished, even though they're still listed as being bookmarked on the toolbar, and the toolbar itself is still present. Only around 2 or 3 times have they actually shown up within the past month or so with all of the times I start up Firefox. What's the deal?

Asked by jacobroymanning 2 years ago

Last reply by Terry 1 year ago

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can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (read more)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Asked by cd.kje 1 year ago

Last reply by FredMcD 1 year ago

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Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (read more)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Asked by dasmit 1 year ago

Answered by Terry 1 year ago

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Auto-fill forms

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked. I read the help guide does the instructions hav… (read more)

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked.

I read the help guide does the instructions have no results.

Asked by iebgener 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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I can't set Firefox as my default browser.

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because whe… (read more)

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because when I open the "Look for the app in Microsoft Store" tab on the default list, it opens the store and lets me download Firefox again. I wouldn't mind doing this but it downloads it to my C drive and I need it on my F drive because my C drive is my SSD and is used for only Windows and because Windows keep getting bigger and bigger, I am running out of storage on it. When I try to move the newly downloaded Firefox to my F drove through the "Apps & Features" menu where you can uninstall apps. It tells me Firefox can't be moved. So there seems to be a communication error between windows and the none app store download.

The pics show the default option first with Firefox downloaded from the web not being there (setting 1), then Firefox being there (setting 3), and last the failure to move the files to the F drive (setting 2). Any help would be great. Thanks.

Asked by thurst777 2 years ago

Last reply by YongHan 1 year ago

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Multiple settings are greyed out

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the se… (read more)

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the settings are still locked. I have reset it many times and haven't installed any extensions. I can't find anything online about this.

Asked by enziqo 2 years ago

Answered by enziqo 1 year ago

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Firefox keeps crashing but without error message

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a proble… (read more)

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a problem with Firefox today, or there may be another issue? Please help, thanks.

Asked by slharim 1 year ago

Last reply by slharim 1 year ago

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Logins and Passwords after Refresh

Firefox asked to refresh, as it had kept crashing, I did. I see the 'Old Firefox Data' file, on my desktop, and then followed the instructions to about:profiles. Then I … (read more)

Firefox asked to refresh, as it had kept crashing, I did. I see the 'Old Firefox Data' file, on my desktop, and then followed the instructions to about:profiles. Then I opened the Local Directory, right click and pasted. I then restarted Firefox, and I got nothing back. Help! Thanks!

Asked by shannonp 2 years ago

Last reply by shannonp 1 year ago

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Send tabs from FF mobile: FF Desktop opens received tabs 3-4 times

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox deskto… (read more)

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox desktop receives the tabs and opens them as supposed. But after a day or three when I open Firefox desktop it opens all previous tabs again together with the newly sent tabs. I deleted the Firefox profile and installed from Firefox sync but the problem occurs. I deleted all devices in sync and added my 2 devices (desktop and mobile) again but it didn't work. Does anybody have a similar problem (and a solution)?

Asked by samesdat 2 years ago

Answered by samesdat 1 year ago

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Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (read more)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Asked by christopherthieleke 2 years ago

Last reply by Stef Caron 1 year ago

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Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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download lastest for zoom eg cause no video

'trying to sign on to zoom successfully, then once in I get a notification saying I need to download the lastest version, Ive tried 6 times bianary file and then nothing … (read more)

'trying to sign on to zoom successfully, then once in I get a notification saying I need to download the lastest version, Ive tried 6 times bianary file and then nothing happens '

Asked by freshwick 2 years ago

Last reply by cor-el 2 years ago

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Version 100 on Mac

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to… (read more)

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Asked by mdwhiteco 2 years ago

Answered by James 2 years ago