• المُؤرشفة

Lost Bookmarks and login information

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file … (read more)

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file is ...

This is my work computer, I need my bookmarks and login information.

Thanks, Allison

Asked by amaslar 1 year ago

Last reply by cor-el 1 year ago

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to O… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 1 month ago

Last reply by cor-el 1 month ago

  • المُؤرشفة

Google search hangs until I clear cookies which fixes it, then hangs again soon after

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten … (read more)

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

Asked by zachfarrell 1 year ago

Last reply by rv 1 year ago

  • المُؤرشفة

Edge Case for Data Loss (Firefox Settings, Extension Settings, Sessions)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync. Hi all, My C drive filled itself with 50GB o… (read more)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

Asked by firefox.92vtv 1 year ago

Last reply by cor-el 1 year ago

  • حُلّت

How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (read more)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 3 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • المُؤرشفة

youtube signed me out every time.

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed … (read more)

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed up too. would you help and give me advice how can I stay sign in once and for all. Thank you. Regards. Louise

Asked by louiseloren 1 year ago

Last reply by Dropa 1 year ago

  • المُؤرشفة

Built in screenshot tool: How to hide notification when shot taken?

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste thing… (read more)

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

Asked by gsrgtrdg4565653 1 year ago

Last reply by Ming Ze 1 year ago

  • المُؤرشفة

Tab crashes

I Am having tab crashes in both Firefox and Chrome. I had BSOD, now I don't, after I replaced RAM (BSOD pointed to faulty RAM - no driver issues). But still I have tab cr… (read more)

I Am having tab crashes in both Firefox and Chrome. I had BSOD, now I don't, after I replaced RAM (BSOD pointed to faulty RAM - no driver issues). But still I have tab crashes every day, or another, or couple times in a day. This is my about:crashes report: https://crash-stats.mozilla.org/report/index/5c363b68-4d8d-4407-89a5-e5d0f0220917 - xul.dll appears often! I have 16GB RAM and it happens with page file to set either to system managed to or to 16-32GB... It happens even when 50% of RAM is free! I also tried sfc /scannow and DISM, and system repair! Updated BIOS and all my drivers... It started happening completely out of blue sky...

I Am on Windows 10 20H2 19042.1889 Desktop.

Asked by empleat 1 year ago

Last reply by empleat 1 year ago

  • المُؤرشفة

I want to see file upload history

Respected team-members, I have submitted a document in a website using mozilla firefox.I want to get sure that I have uploaded the correct one for my own satisfaction. Co… (read more)

Respected team-members, I have submitted a document in a website using mozilla firefox.I want to get sure that I have uploaded the correct one for my own satisfaction. Could you please help me to retrieve the "Uploading History" It will help me a lot

Asked by abhradeepmitra 1 year ago

Last reply by Dropa 1 year ago

  • المُؤرشفة

In page/site highlighter

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (p… (read more)

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (proof https://twitter.com/getliner/status/857426145775460352). But now - not. I need something similar to it. With cross device selection and sync option.

Asked by dusmikeev.n.p 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • المُؤرشفة

Add-on Toolbar missing

Hi everyone, since a recent Firefox update I no longer see my extensions / add-ons lined up next to the url bar but instead grouped together under a puzzle symbol. I wou… (read more)

Hi everyone,

since a recent Firefox update I no longer see my extensions / add-ons lined up next to the url bar but instead grouped together under a puzzle symbol. I would like to have them lined up one by one next to the url bar as it was but I cannot find any option to change this. Could anyone help me please?

Many thanks

Asked by FlyingTaxi 1 year ago

Last reply by FlyingTaxi 1 year ago

  • المُؤرشفة

Saved log-ins appear and then disappear before you can even click on them. In fact, every button on the browser that has a popup description only shows up for a half-second.

I literally cant even select a topic for this because it disappears before I can click on anything!!!!!!!!!!!! I had to use the down arrows.

Asked by paulmonroe19 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

not recognizing my device

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a … (read more)

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

  • المُؤرشفة

Firefox has altered my ability to login to online auction sites without telling me so now I cannot login. How do I login into these sites?

Firefox has blocked my ability to login to online auction sites that I have been logging into for more than a DECADE without telling me. Now I cannot login. I am 68 yea… (read more)

Firefox has blocked my ability to login to online auction sites that I have been logging into for more than a DECADE without telling me. Now I cannot login. I am 68 years old. Firefox is not my mother and I do NOT need or want another mother. How do I fix this so I can login to these online auction sites and prevent Firefox from sticking their nose into my business and tampering with my account without telling me again? Thank you.

Asked by Juliet 1 year ago

Last reply by Terry 1 year ago