منتدى دعم ”Firefox“

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

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This question is regarding the up and down slider bar on the right side of the browser used to scan up and down a web page. I don't mind the automatically hiding vertical slider bar, but when I hover over it and it expands, it remains too narrow. It makes it a annoying to try to left-click on with a mouse.. I often miss the first try now, where that wasn't a problem with the standard legacy width.

How do I make the slider wider- easier to click on- when I hover the mouse over it?

Thanks!

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do so.

So how to show more pages when I right-click the "back button"? Or is there any way to go back to the 1st page of the tab?

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK!

I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

I have learned to depend on Firefox and Thunderbird, and do not trust any of the commercial options. My solid old desk computer is a Dell that uses Windows 7. Are you now telling me that I am being deserted because I don't have more modern equipment? Even though I am willing to continue to make my annual contributions......sending checks to Mozilla for both Firefox and for Thunderbird? If so, I am in a panic, for I do not trust Google and the social media. Only clean and simple email communications.

Isn't there away to continue using Firefox (perhaps the same tried and true Firefox, and just forgo the continuous modernization and newer versions? Sharon Kroeger, [removed a Lot of personal information like addresses and phone#'s from public support forum] Regards, SDK

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get automatic updates but they are all in pending status because I say no to the microsoft question everytime because i didn't know if i could trust that warning that they throw up.

What do you advise?