منتدى دعم ”Firefox“

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to click that no longer work; it's not that any info is missing from input fields; the buttons simply don't work. Actual Example: I recently reformatted my hard drive a few days ago & re-downloaded and installed Firefox. Sometime later on, I signed into my McAfee account, although I kept receiving webpage error messages after sign-in stating the webpage I was seeking didn't exist. However, upon clicking on other buttons, it turned out I was actually signed-in. I went ahead and went to the download section of my account to re-download and install McAfee. No matter how many times I clicked the download button, nothing would happen. I established a chat session with McAfee Support; the Support Agent replied that others had complained about the same thing while using Firefox and the issue had been communicated to Mozilla, who supposedly knows about this and is working on a fix. The tech support agent advised me to use some other browser to download McAfee; I used Edge and the issue was successfully side-stepped. In the meantime, other websites that always have embedded animations or buttons to click don't work any more, either. Firefox has been my default browser of choice for years, but I have to go through the inconvenience to signing-out of whatever website I'm on and re-sign into that website again with Edge; a real pain. Please fix ASAP, and please give us a heads-up when this might be fixed, thanks.

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

Podcasts from Vox news won't play at all. No problem with MS Edge. This is not a new problem.

Again and again I see 'This page is slowing your browser'. Then I have to close the page.

Generally, during the last month or so my laptop works more slowly under Firefox.

"This page is slowing your browser." ;  generally, my laptop is slower and slower when using Firefox

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

I for the past number of years have been able to connect to Clockify and can no longer do so because of the following error message. I need to use this app every day, and really am angry that I can't use it anymore on firefox. How do I get around this issue?

An error occurred during a connection to clockify.me. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

My email address is: abworldwide@icloud.com

I always use Firefox - last week opened Google Maps in Firefox- no problem - it worked fine - was in English - all good! This week - opened Google Maps - and all by itself there is an account of a person (not me) in Thai. I don't speak or understand Thai so I can't even try to get out of this persons account or eliminate it (not to mention - why is it there in the first place??? It just magically appeared???) By chance - I tried Google Maps in Safari (which I never use) - the account came up - NOT under this alien persons name - just regular Google Maps in English. I was able to utilize it - no problem.

This is extremely bizarre - I don't want to use Safari - but apparently Firefox has screwed up here (on it's own it has put this account into my machine - why?) - or possibly it's Google who screwed up which wouldn't be surprising. A person cannot contact Google - they are so arrogant they just have the attitude - we are Google - use our stuff - and the hell with you - nice!!! However - if Safari is just getting the regular Google Maps site - why is Firefox opening Google Maps in an alien account - like mentioned - I just went in like regularly and this alien account appeared.

I never use any of Googles services - I do have an OLD account there - but don’t even remember the user name or log-in. I don’t like their company - they are overbearing - dictatorial - and intrusive - so why bother with them. But no clue why this alien account would have been attached to my computer - not there one week - and then there the next out of the blue???

At any rate - is there any way to get rid of this alien account in my Firefox browser - I am not a computer wiz - but can follow instructions on how to do things easily. Maybe the Firefox cache needs to be cleared - I don’t know (?) - nor do I really know how to do that. Or why the cache would be storing information that shouldn’t be on my machine in the first place??? Thanks!

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this looks like and pick something else?? - Eileen

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

My firefox browser for windows 10 disappeared overnight, I downloaded & reinstalled but my shortcuts & add ons are gone, even though I am logged into my Firefox account?

I just upgraded to the most recent Firefox. I list Firefox as my default browser. I cannot un-delete it. There use to be an options bar in my old Firefox that I could change this. However, it is no longer there. This is very frustrating.

Since the latest update to 106.0.2 "check for updates" runs non-stop until I disconnect from my vpn (ExpressVPN for Windows 7). I can reconnect my vpy but after a short while I cannot open other tabs or windows. I get the message "server not found".

What is going on? You have a fix for this?

I have used FF for years but his might make me switch.

Janet Hargis