Showing questions tagged: اعرض كل الأسئلة
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VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

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How do I find a problem on the Support Page that I reported yesterday?

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments … (read more)

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments - PLEASE let me know HOW to answer the Mozilla Support email (other than this way). Here is what I got in the email:

"I can replicate the issue in 105.0.3 and see that it works in Chrome. see screenshot What version of macOS? What version of Firefox are you running?"

My answers are: macOS Monterey 12.6 (put on a few days ago - upgrade from Big Sur) 105.0.3 (64 bit) - which is marked "Up to date"

So, I have the latest operating system for my MacBook AIr and the latest Firefox Browser and the display issue still exists.

Asked by HealthNut01 1 year ago

Last reply by cor-el 1 year ago

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Mozilla prevents my PC from going into sleep mode

Hi. After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my … (read more)

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

Asked by petre_cristian 1 year ago

Last reply by petre_cristian 1 year ago

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youtube short links open the wrong videos

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link.… (read more)

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link. I have tested this and it works fine if I copy-paste it into chrome.

Asked by Moon 1 year ago

Last reply by Booblla 1 year ago

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Can't get a site to open

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www… (read more)

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www.nordstrom.com Thank you.

Asked by bskjonsberg 1 year ago

Last reply by cor-el 1 year ago

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Version 105.0.1 Pop-Up blocker is not respecting exception list

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the … (read more)

I have tried removing the site, adding back, troubleshooting mode, etc. I have added it with both http and https, nothing works. The only thing that works is to turn the pop up blocker off but I dont want to do that.

This worked before, but now it does not work correctly.

Bug issue?

Asked by rikko1964 1 year ago

Last reply by cor-el 1 year ago

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pinned tab won't go away

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even… (read more)

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even removed and reinstalled Firefox.

Help. This is annoying.

Asked by jsyeager 1 year ago

Last reply by cor-el 1 year ago

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Part of Log-in details is saved by firefox, despite being marked -not save

Part of Log-in details is saved by firefox, despite being marked -not save (exception). So, half of banking log in detail is disclosed.....Happened since latest firefox … (read more)

Part of Log-in details is saved by firefox, despite being marked -not save (exception).

So, half of banking log in detail is disclosed.....Happened since latest firefox update recently.

Asked by Gosta 1 year ago

Last reply by Gosta 1 year ago

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Why are bookmarks not automatically saved in the search engine (Firefox) you are using?

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or rem… (read more)

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

Asked by newsie2000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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firefox will not fully close after windows update 22621

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and … (read more)

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

Asked by tbryant62256 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Site recovered ... but I still cannot access them? HELP!

https://www.nhlottery.com Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent… (read more)

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Asked by Terzakis & Associates 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 1 year ago

Last reply by Focksee 1 year ago

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How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

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105.0.1 (64-bit)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed … (read more)

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(

Asked by GrahamEverson 1 year ago

Last reply by jonzn4SUSE 1 year ago