منتدى دعم ”Firefox“

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know what type of information is required but I will happily provide them if you tell me about them.

A certain website (flixbus.com) is getting pinned on my firefox automatically. I have unpinned it several times but after few seconds, it gets pinned again. It's driving me nuts. I even cleared all my cookies but it didn't help.

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

how do I work with attachments in unbuntu? it greys out when trying to upload any attachments in gmail and outlook. I am new and cant find unbuntu help on latest update.

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Firefox consistantly crashes on

• page load
• interacting with a page before it fully loads
• dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

• bp-94031d7d-e807-400a-914e-22c570220907
• bp-bd1fe716-1eba-4539-ac01-773710220907
• bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
• bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

I am running a fresh instaled Ubuntu 2022.04, so this is the first Firefox-from-snap.

I am a Jupyter user, and when launch the Jupyter-lab (which try read a file in ~/.local/... directory) I get the deny; I can launch it when connect to Jupyter server, which is an annoying behaviour.

I browse for help, so I change the "security.fileuri.strict_origin_policy" to false, but didn't help

I verify that Firefox let me navigate my personal folder, but deny access to hidden folders (name starting with dot). I test this behaviour by create a new directory in my personal folder (navigable) and then change the name by adding the initial dot (access denyed).

I guess this is an effect of security policies of Firefox, but how can I change this policy in a safe way?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

• Operating System: Ubuntu Studio 22.04
• KDE Plasma Version: 5.24.7
• KDE Frameworks Version: 5.92.0
• Qt Version: 5.15.3
• Kernel Version: 6.5.0-25-lowlatency (64-bit)
• Graphics Platform: X11
• Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
• Memory: 30.5 GiB of RAM
• Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Youtube live streams work fine on windows, but they don't work at all under Linux. Firefox is up to date on both my operating systems that I dual-boot. Getting an NS_BINDING_ABORTED error in the network console. I deleted my profile to be sure it wasn't due to any extensions or settings I've changed, and the problem remains. The Linux itself is also a fresh installation, and I had to download a tgz version and remove the snap to get the latest, because Ubuntu was stuck at 99.

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter about the number of tabs open, or what sites I'm accessing. It 'seems' random, and closing Firefox and reopening it seems to work for a short while before locking up again. I'm not a tech guru so I don't know exactly what to include here, like logs, or other info. The other issue associated with this issue is, when it locks, and I restart, Firefox does not start the first time I click on it. I have to click on it again and when I do, it will start, but usually (not every time) I get an error message along with the open home page of Firefox. I have to press the (not sure what to call it) windows key and switch to the error to close it. In the past, I've always had a great experience with Firefox, but this is starting to really be annoying! Especially when I have four of five tabs open and have to do a restart. Firefox doesn't seem to realize it's had a problem so the option to re-open tabs with a restart doesn't happen. So I have to use history, which can be troublesome and confusing, to get back to the pages I was reading. I only open multiple tabs most often when I'm researching an issue and want to 'order' the tabs so I read the ones that look like they apply the most to my research topic. So it really is an annoying issue. So much so, that I have been looking to switch browsers. But I really do not like the large commercial entities not to name names, but I may have to suck it up and install the Big G's browser, the Big C! )^: (note: if you respond requesting additional information, please be kind and offer how to obtain the info! Thanks!)