Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

Signing into FB is inconsistent.

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/… (read more)

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

Asked by zambie6977 10 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

Windows 11

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I ope… (read more)

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Asked by langanj2 10 months ago

Last reply by TyDraniu 10 months ago

  • المُؤرشفة

Web Browser Functionality

bold text This question is regarding the up and down slider bar on the right side of the browser used to scan up and down a web page. I don't mind the automatically hidi… (read more)

bold text

This question is regarding the up and down slider bar on the right side of the browser used to scan up and down a web page. I don't mind the automatically hiding vertical slider bar, but when I hover over it and it expands, it remains too narrow. It makes it a annoying to try to left-click on with a mouse.. I often miss the first try now, where that wasn't a problem with the standard legacy width.

How do I make the slider wider- easier to click on- when I hover the mouse over it?

Thanks!

Asked by greenie.123 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • المُؤرشفة

How to show more pages when I right-click the "back button"?

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do… (read more)

Sometimes I have like 40+ pages in 1 tab. If I want to go back to a specific page in the very beginning, I have to right-click the "back button" many times in order to do so.

So how to show more pages when I right-click the "back button"? Or is there any way to go back to the 1st page of the tab?

Asked by hahahaha 9 months ago

Last reply by hahahaha 9 months ago

  • المُؤرشفة

Media has difficulty playing when app is not "fresh"

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and re… (read more)

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Asked by madison 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

Resetting how files open

So I don't know the proper way to word this, I guess I'll just ramble until my point gets across. A couple years ago I downloaded Optifine, because I just wanted to exper… (read more)

So I don't know the proper way to word this, I guess I'll just ramble until my point gets across. A couple years ago I downloaded Optifine, because I just wanted to experience Minecraft in ultra hyper 4k whatever. I didn't quite understand how to open it to install it or move it into a file or however that's done. I still don't quite understand. In my confusion, I decided it would be a good idea to change the default way the file opened to into Firefox. Now when I double-click to open it, it opens a new firefox window and asks where I want to save the file. My question: how can I change the file back to what it used to be? Apparently it's supposed to be a .jar, but I'm not seeing it anywhere on the file. Alternatively, if reversing the file type isn't an option, does anyone know how I might be able to install it? Please I'm begging T-T

This is what the most current file name is: OptiFine_1.20.1_HD_U_I5

Sidenote I just checked apparently it IS STILL a .jar file, but I don't have a clue what to do with it aaaaaaaaaaaaa

Asked by jabidleman 9 months ago

Last reply by cor-el 9 months ago

  • المُؤرشفة

Relay Function

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary e… (read more)

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary email was there and I added my secondary email --them I noticed there was what looks like a strange email already there. In conjunction with this i got a warning from Firefox today that somebody from Romania had tried to change my password.

Any Ideas I would appreciate them.

Thanks paul

Asked by Paul Ellis 10 months ago

Last reply by Terry 10 months ago

  • المُؤرشفة

Moving emails to a label

When I select emails from a search and try to move them to an existing label, the option I get is to move those emails to the INBOX, but that is where the emails are stor… (read more)

When I select emails from a search and try to move them to an existing label, the option I get is to move those emails to the INBOX, but that is where the emails are stored. How do I move emails from the inbox to a label. The emails I want to move are from a search therefore, there are 100 emails I want to move in one action. Glen

Asked by glen.tapley 10 months ago

Last reply by Terry 10 months ago

  • المُؤرشفة

Authentication Key

My computer crashed and I had to reset my account. For some reason the password that I was 99% sure was correct didn't work so in order to change my password it said I n… (read more)

My computer crashed and I had to reset my account. For some reason the password that I was 99% sure was correct didn't work so in order to change my password it said I need an authentication key. I didn't recall getting one of those so I reset my password (even though it said on the screen I would only lose things like passwords and history). I of course lost all my bookmarks that I've been collecting for the last 20 years. And as life goes I've now found the authentication key. My question is can I get anything back now that I have that key or all my bookmarks are forever deleted?

Asked by aliciamcg13 10 months ago

Last reply by Dropa 10 months ago

  • المُؤرشفة

Firefox miscalculates top edge in Windows 11

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find tha… (read more)

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find that if I drag the right edge of the window in a small amount, the title bar drops down a few pixels so I can see a few pixels of the title bar and its controls. So adjusting the right edge seems to cause a recalculation of the top edge. It suggests that on launch, there is a miscalculation. It would be nice to fix this - a minor irritation as I now have a workaround. Note - if I *drag* the title bar to the top of the window, the furthest 'north' I can go is this same position with a few pixels of the title bar showing - If I go further, the title bar ( not the whole window) jumps back to have this same part showing. regards Gareth HP Envy Win 11 NVidia HDR screen 3840x2160 (the recommended setting) with text set 200%

Asked by westdale 10 months ago

Last reply by cor-el 10 months ago

  • المُؤرشفة

importing passwords

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance. … (read more)

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance.

Asked by ari0a 10 months ago

Last reply by Terry 10 months ago

  • المُؤرشفة

Mastodon not loading

When I load Mastodon from bookmark, FF finds the site OK but does not load a page. What I get is a black screen with no content. This started happening within the past we… (read more)

When I load Mastodon from bookmark, FF finds the site OK but does not load a page. What I get is a black screen with no content. This started happening within the past week and I have not loaded any new extensions or themes. Other sites load a bit slowly but OK; the problem is with Mastodon only. Any advice to correct this problem is appreciated.

Asked by joe.damiani 10 months ago

Last reply by cor-el 10 months ago

  • المُؤرشفة

Logging out of Sync with Master Password active

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is ba… (read more)

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is bad, from a security point of view? Let's just say, you found a shady site or installed a shady plugin, or someone is shouldersurfing you maybe under pressure. The "Logout and delete everything" would not be possible without giving out your master PW seems a bit awkward.

Asked by MCKX 10 months ago

Last reply by cor-el 10 months ago