Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

lost back up

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data g… (read more)

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

Asked by the_burier2o1o 1 year ago

Last reply by Paul 1 year ago

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screen lockout. sudden browser failure. is this google related to 2 factor notification using my cell phone

Please assist with daily 5x screen out blackout crashes It appears some source ---Google chrome---- is remotely crashing the site restoration usually requires restoring… (read more)

Please assist with daily 5x screen out blackout crashes

It appears some source ---Google chrome---- is remotely crashing the site

restoration usually requires restoring wired power. plug cable back into wall socket

Maybe you can confirm my assessment, should I proceed with Google security features, remove my cell listed as a 2 factor notification tool

Google notification to my cell phone asks. Your device is in use, is it you. press this key. sometimes the browser is immediately restored. Frequently there is a delay. All laptop operations are now routinely interrupted by screen blackouts when power is 80-100%

Asked by cmyers 1 year ago

Last reply by techguy150 1 year ago

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Unable to load certain websites even when bookmarked.

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an ex… (read more)

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an exception in my Firefox settings (CBS Sports). Please explain why the exception list and bookmarking websites no longer allows me to access these sites. This is a recent issue.

This issue has become a nuisance and unfortunately as much as I trust Firefox (I actually donate monthly) I may have to start using a different web browser such as Microsoft Edge if this issue cannot be resolved.

Thank you in advance for you help.

Sincerely, Mary

Asked by marvelousmary 1 year ago

Last reply by cor-el 1 year ago

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Add on getting deactivated

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating th… (read more)

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating them..

Asked by Andrew Olinek 1 year ago

Last reply by Andrew Olinek 1 year ago

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cyclical freezing of the image while watching videos

Hello, recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (so… (read more)

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Asked by miczka1200 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Crash at startup

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a s… (read more)

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

Asked by morgangamergeek 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Touchpad gestures very clunky

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unliste… (read more)

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unlisted YouTube video I uploaded, linked here

Asked by abdelrahman.a.safwat 1 year ago

Last reply by abdelrahman.a.safwat 1 year ago

  • المُؤرشفة

Gmail Login problems using Firefox

I keep getting the following error message when I try to login to Gmail "There was an error during the transport or processing of this request. Error code = 103, Path = … (read more)

I keep getting the following error message when I try to login to Gmail

"There was an error during the transport or processing of this request. Error code = 103, Path = /v3/signin/_/AccountsSignInUi/data/batchexecute"

I have rebooted my modem/router, cleared cache and cookies and even refressed firefox. Still the same error.

Asked by 89rugby 1 year ago

Last reply by Dropa 1 year ago

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Facebook page layout looking weird - link not working - no more able to browse albums

FF 105.0.3 (64 bits) Win 10 (21H2) Since a few weeks i'm no more able to use FB with FF. after a while page stop responding links doesn't work any more and page layout s… (read more)

FF 105.0.3 (64 bits) Win 10 (21H2)

Since a few weeks i'm no more able to use FB with FF. after a while page stop responding links doesn't work any more and page layout start to look weird (big blank area - text that seems coming from outside the page - etc....) Only way to fix it is close the windows or tab and reload FB. This problem is also present on my other PC WIN 11 (22H2). I've searched on the internet but found nothing about it. Any idea on how to fix or troubleshoot this ? kind regards jean-francois

  • المُؤرشفة

How do I find a problem on the Support Page that I reported yesterday?

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments … (read more)

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments - PLEASE let me know HOW to answer the Mozilla Support email (other than this way). Here is what I got in the email:

"I can replicate the issue in 105.0.3 and see that it works in Chrome. see screenshot What version of macOS? What version of Firefox are you running?"

My answers are: macOS Monterey 12.6 (put on a few days ago - upgrade from Big Sur) 105.0.3 (64 bit) - which is marked "Up to date"

So, I have the latest operating system for my MacBook AIr and the latest Firefox Browser and the display issue still exists.

Asked by HealthNut01 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Pop-up on Decktop

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately … (read more)

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.

Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.

Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.

Mghubti

Asked by Yolanda 1 year ago

Last reply by Yolanda 1 year ago

  • المُؤرشفة

I'm not able to enter code in the Browser Console. How can I fix this?

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having … (read more)

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having trouble getting it to work now. When I press CMD Shift J (I'm on Mac), it showed the 1st image (no >> prompt), while when I press it on another profile, it shows the prompt (like in the 2nd image).

Asked by TheWonderAlmighty 1 year ago

Last reply by cor-el 1 year ago

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medicare.gov will not log me in

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your req… (read more)

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???

Asked by v 1 year ago

Last reply by hdog2 1 year ago

  • المُؤرشفة

Can't get a site to open

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www… (read more)

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www.nordstrom.com Thank you.

Asked by bskjonsberg 1 year ago

Last reply by cor-el 1 year ago