منتدى دعم ”Firefox“

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why please help

Lately for the last 3ish days my YouTube connection speed on Firefox and only Firefox has been terribly slow. So slow that it can't even watch normal HD content. But not always, sometimes it does work at normal internet speeds which is so weird. I have around 500 Mbps download speed internet so I know it's not the issue. The picture with the slow download speed is on Firefox and the fast/normal download speed is on Chrome. Sometimes in a private window Firefox runs at normal speed but not always, I don't think it's an extension issue.

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

For about one month (June, 2023) or more, updated Firefox for Windows 10 cannot play YouTube videos or videos on other website without being in Troubleshoot mode. Google Chrome has no problem with the same videos, and Firefox for Android also plays them. All help suggestions have been followed, including Refreshing Firefox, disabling some and all hardware acceleration, etc. Troubleshoot mode does not identify what was disabled (themes, extensions, etc.), but there are very few of such anyway, and Refresh did not resolve the issue. VPN was also disabled to see if that made any difference, but it did not. When the videos are attempted, the audio and progress bar work, but video is black. Scrolling with the progress bar reveals all images from the video one at a time, but PLAY does not enable the video, just audio.

I use Firefox on MacOS 13.4. to read mail from a provider. For some strange reason some mail bodies are being displayed with a completely garbled and unreadable font, see attached image. However, not all mail show this behaviour. Is there any solution for this?

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their icons don't show up in the toolbar. When I open the "customize toolbar" setting, extension icons aren't there. So there's no way to add them to toolbar.

I tried all possible methods: - "Restore Firefox" and resync my account (extensions are reinstalled but icons not shown in toolbar / customize toolbar) - "Restore Firefox", not syncing, and manually installing extensions (icons still not shown in toolbar / customize toolbar) - Uninstall Firefox, delete everything in Profiles folder, reinstall Firefox. Same behavior.

So, it seems it's something not related to a broken profile, since a fresh profile, with no syncing, does not fix the issue.

Any clue of what I could try? Thanks!

I have a DSL router and can not talk to it. It does not support https protocols but when I put in the address 192.168.0.1/status.html it changes it to https:192.168.0.1/status.html. This is a laptop and I have talked to another route that uses https at the same address but at a different location. How do I stop it from doing this?

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons showing up anywhere in the browser. Not even in the customize toolbars region. I can see that I've added those extensions/add-ons, but their associated icons are nowhere to be found.

How do I go about fixing/correcting this issue?

When using custom search engines:

In the search bar, all you have to do is click once on the engine icon and it searches. In the URL bar you have to select the search engine icon and then click "search with".

Is there a way to eliminate the second click in the URL bar?

Thanks.

Windows 10, Firefox 114.0.1

Firefox 64-bit 114.0.1 on Windows 11 with latest updates. When using Firefox, articles on The Guardian website are displaying with text overlaying images on the web page. The same problem does not happen if I view the same web page using the MS Edge browser on the same PC. This problem happens with every article I have viewed on The Guardian website, but I have not seen it on any web page on any other website. As an example, see the screen shots below of the same web page (https://www.theguardian.com/australia-news/2023/jun/14/charge-dropped-against-man-accused-of-killing-german-backpacker) viewed on Firefox and Edge.

This morning I just noticed that my Firefox version is 114.0.1 32 bit and I know my system is 64 bit. I downloaded 64 bit and installed it but when I open, it has reverted back to 32 bit. The version number is still the same. Is this a problem please? I am running Windows 10.

Text in tabs and menus is too small. I tried doing the about:config and put in 1.5 in place of -1. It made the internet page text bigger, but not the text in the tabs. Any other ideas?

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current protection level. Please contact your network administrator to gain access."), others warn me about invalid certificates (and I ignore and proceed to, as I know the websites), but those pages never load. I've tried everything in another browser, and they function flawlessly, so it's not my Watchguard firewall nor Windows settings. I have the same issue sporadically clicking on email links in Outlook, so it's not only on links clicked IN Firefox (browser-based email). I've completely disabled all the Enhanced Tracking Protection, but still, nothing. I booted up another notebook, and it's exhibiting the exact same behavior (and that notebook doesn't have Norton on it to be an issue, (though I already have it completely disabled on the computer in question).

The tracking redirects that are causing me the post trouble are "http://trk.klclick1.com/ls/click?upn=..." and "https://t.e2ma.net/click/..."

As I mentioned, these are in emails from sources I get regularly. One is a website that sells their own products, and the latter is for a content-oriented site. The one that gave me problems from Outlook was news content, and (curiously enough), clicking on the image yielded the blocked site page, but clicking on the news heading beneath it got me through to the article in question, so I just figured it was an HTML email coding issue.

Hello and thank you all in advance for giving your time to help us!

I run Firefox 114.0.1 on an Apple Mac Mini running Monterey 12.6.6.

Under the "Other Bookmarks" heading in the Library, I keep quite a lot of folders dividing my bookmarks into the various subjects they relate to and some of those folders are subdivided into subfolders.

One of my "simple" folders is called "PENDING" where i store stuff to look at when I have time. Last week I noticed that folder was missing! There's no other explanation than I stupidly deleted it without knowing, and it contained a lot of stuff!

I read up on restoring bookmarks from backup but

a) I only need this one folder and b) I don't want to overwrite all the bookmarks I've added in the past weeks.

Even if I could get the bookmarks from that one folder in a plain text file that I could read, I've no problem doing a bit of work, pasting each one into Google and re-acquiring it as a bookmark.

Any advice will be deeply appreciated!

Many thanks and very kind wishes,

Jim

Related to some personal SVG project files. Which are relative large files (containing lots of generated paths and other data).

On the largest of these files I spotted that some general svg-viewer failed with a "XML parse error: cannot load more than 200.000 XML elements" error message.

The same file, when viewed in Firefox (114~, Linux, Mint), also developed some odd hiccup that did not make sense. Unless ...

Is there a similar limitation active in Firefox ?

- I tried to see if "Inspect>Console" gave some potential related message on this. But spotted nothing out of the ordinary. - Searched developer.mozilla.org for any related svg data. But could not find any. - After ditching some data in the effected file, unrelated to the hiccup part, the hiccup disappeared. Suggesting I did hit some svg limit in Firefox. - File size: ~26.5MB. Number of elements: Other than more than 200.000, unknown at this point. (not sure how to count them at this moment either)