منتدى دعم ”Firefox“

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Auto play blocking is no longer working.

media.autoplay.block-event.enabled true media.autoplay.blocking_policy 3 [tried 2] media.autoplay.default 5 [tried values]

Anyone have good values that block auto playing videos?

Okay, this is a weird one. I have been streaming the video feed from a .tv site for several years (I like to chat and discuss episodes with other watchers). Last night, the feed wouldn't load; I thought this may have been some slowness in my internet connection, so I shut my Windows laptop down and went to bed. I got up this morning and logged in, and the feed was doing the same thing (loading bar; three dots cycling over and over). I checked if there were any new updates for Firefox (there were not), and likewise any changes to the Windows codecs (all files are current). The rest of the browser (other open tabs) are working normally. Cleared the cache - same result. The feed was playing normally for the other site viewers, as I could see them commenting on the episodes that were currently playing. I then checked if I could access the .tv site via a different browser (MS Edge...ugh); and the site loaded and played normally. I checked it on my phone's browser; site played like it usually does. Hmmm... I then opened Firefox Private Browsing, typed in the site... and it's playing normally. Still nothing on my usual browser. Any Ideas?

I have scoured the forms left and right trying to look for a solution. browser.sessionstore.resume_from_crash is set to false browser.sessionstore.resume_session_once is set to false. Trying and looking This browser still restores my tabs from shutdown, which is not something I want it to do at all.

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Hi, I'm running Firefox 110.0.1 on a linux machine and since installing cookie autodelete I have noticed that the web site yts.mx keeps reseting its cookie, a PHPSession cookie, even though I only visited the site once and that was a week ago. Also a few minutes after starting firefox yts.mx shows up on the about:network#http page of firefox and I'm guessing this is when the cookie gets set.

I can't find any information about about:network#http but there seem to be a lot of web sites listed that I don't visit. What does this page display?

I have tried removing all entries referencing yts.mx in my history. I have searched all non binary files in my profile directory for any reference to yts.mx. The only one thats comes up is in a file called AlternativeServices.txt and I have deleted the reference in that file numerous times and it keeps coming back.

I have also tried deleting the startup cache.

Any ideas apart from resetting firefox to stop this site from setting cookies when I haven't visited it?

Thanks.

I have been experiencing certain tabs crashing upon loading for some time now. I have been searching for a solution without any success. I tried using the debugging tool but I can't find a way to exit debugging & return to my normal Firefox 124.0.1 desktop page.

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All my bookmarks and saved data was on that older version. Can anyone help me find the most current version of Firefox for my Mac? Thanks!

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.