منتدى دعم ”Firefox“

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

A certain website (flixbus.com) is getting pinned on my firefox automatically. I have unpinned it several times but after few seconds, it gets pinned again. It's driving me nuts. I even cleared all my cookies but it didn't help.

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know what type of information is required but I will happily provide them if you tell me about them.

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Firefox consistantly crashes on

• page load
• interacting with a page before it fully loads
• dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

• bp-94031d7d-e807-400a-914e-22c570220907
• bp-bd1fe716-1eba-4539-ac01-773710220907
• bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
• bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Version 105 did not install and get my accounts and passwords from the previous version? This is not a good update! And your help does not HELP!

Why did the Ubuntu update delete all of Firefox (I will also ask on Ubuntu forum)?

I am running a fresh instaled Ubuntu 2022.04, so this is the first Firefox-from-snap.

I am a Jupyter user, and when launch the Jupyter-lab (which try read a file in ~/.local/... directory) I get the deny; I can launch it when connect to Jupyter server, which is an annoying behaviour.

I browse for help, so I change the "security.fileuri.strict_origin_policy" to false, but didn't help

I verify that Firefox let me navigate my personal folder, but deny access to hidden folders (name starting with dot). I test this behaviour by create a new directory in my personal folder (navigable) and then change the name by adding the initial dot (access denyed).

I guess this is an effect of security policies of Firefox, but how can I change this policy in a safe way?

I had a version of firefox working. The world was sweet.

One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins are forgotten and I have to log in again. (Painful, and another thread)

That aside: The "new" version was 102.0 This was applied to my machine without me knowing. (This also happened on another machine I have but luckily it didn't suffer the same problem.) But anyway...

The machine now has 102.0 installed.

The other day while trying to find what is "broken" in it, I am told there is an update and it told me I had 13 days to do it.... Or something like that. Alas I've deleted the screen shot as I need to keep the bin less full to help me if I accidentally delete something I shouldn't.

So now I have 102.0.1

So I'm confused: What is the mechanics of rolling out updates? An update I didn't want (beside the point) but none the less broke firefox was done without my knowledge, and yet another one which was throwing up messages at me when I loaded firefox doesn't?

I don't really know what either update did.

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

I see an archived question that's similar but no real answer was provided.

I'm running Ubuntu 22 and I've checked to see if there's a way to only mute Firefox but so far I have not found anything. Chrome works fine. Videos and audio clips play fine. My Audacity and other editing tools work fine. Only Firefox refuses to play any audio.

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

how do I work with attachments in unbuntu? it greys out when trying to upload any attachments in gmail and outlook. I am new and cant find unbuntu help on latest update.