Showing questions tagged: اعرض كل الأسئلة
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Unable to SAVE posts on Facebook with Mac, I can with IPhone

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?… (read more)

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Asked by BBea03 6 months ago

Last reply by Terry 6 months ago

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Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 1 year ago

Answered by SunnySkyez 1 year ago

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Bookmark Categories

Hi, Is there a way to create categories on Bookmarks Toolbar? I have many bookmarks and I just want to organise them by naming the front of the row. I might need to add… (read more)

Hi,

Is there a way to create categories on Bookmarks Toolbar?

I have many bookmarks and I just want to organise them by naming the front of the row. I might need to add empty spacers too. For example, Banking - has about 8 bookmarks, then new row will be Crypto - 11 bookmarks, Social Media - 4 bookmarks, News - 6 bookmarks and so on.

I have searched for this everywhere but no answer as yet. Does anyone have trick they use to achieve something similar to above?

Thank you.

Asked by Ankit Padmani 1 year ago

Last reply by cor-el 1 year ago

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slashdot.org loads slowly due to a.fsdn.com or DoH ?

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser s… (read more)

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser session load promptly.

This is with Preferences -> General -> Network Settings -> Enable DNS over HTTPS -> Cloudfare or NextDNS. With Firefox DoH disabled the problem is not present. [Interesting side, the machine's systemwide DNS settings are configured for Cloudfare 1.1.1.1 ]

AFAIK all other sites load normally. I've been using the Firefox DOH for several months with only the above site as a problem.

Ideas?

Environment: Firefox desktop 106.x and 107.x macOS 10.13.6 The problem is present in "Troubleshoot Mode" when Firefox DOH is enabled.

Asked by Timothy 1 year ago

Last reply by jonzn4SUSE 1 year ago

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lost bookmarks

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please … (read more)

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

Asked by rgustaitis 10 months ago

Last reply by cor-el 10 months ago

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citibank site not working properly

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my… (read more)

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my correct information as correct and sees it as false information...therefore does not recognize my ID and password and I am blocked out..

Also old information may not be deleted properly and causes confusion so site needs to be cleared of old useless information.

Asked by stathas3434 11 months ago

Last reply by cor-el 11 months ago

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

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Why is the print on my website (angeleducators.com) so tiny in Firefox?

Why is the print on my website (angeleducators.com) so tiny in Firefox? It looks much better on Chrome and Safari. … (read more)

Why is the print on my website (angeleducators.com) so tiny in Firefox? It looks much better on Chrome and Safari.

Asked by jane.engel 6 months ago

Last reply by zeroknight 6 months ago

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YouTube Music Controls not working in 102.6 browser with Mac OS 10.13.6

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: une… (read more)

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:127 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 WebGL context was lost. 2 Troubleshoot.jsm:713:17 WebGL context was lost. 2 Troubleshoot.jsm:713:17 Attempt to override an existing term: "brand-shorter-name". branding/brand.ftl Attempt to override an existing term: "brand-short-name". branding/brand.ftl Attempt to override an existing term: "brand-full-name". branding/brand.ftl Attempt to override an existing term: "brand-product-name". branding/brand.ftl Attempt to override an existing term: "vendor-short-name". branding/brand.ftl Attempt to override an existing message: "trademarkInfo". branding/brand.ftl e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 52 h0-main.js:1 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 4 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:169:13 e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 54 h0-main.js:1

Asked by charliezxo 1 year ago

Last reply by cor-el 1 year ago

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Hyperlinks not working in Outlook

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a… (read more)

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

Asked by kermit_jones 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Alignment Off

When Pasting A Prepped Set Of Lines, Firefox Jumbles And Trashes alignment, So, You Have To Retype The Line Three Times. Is It An Employee, Playing With The Controls Of … (read more)

When Pasting A Prepped Set Of Lines, Firefox Jumbles And Trashes alignment, So, You Have To Retype The Line Three Times. Is It An Employee, Playing With The Controls Of Alignment, Or Is Your Coding Wrong For Match Up.

Asked by markfishercreativenyc1 1 year ago

Last reply by Terry 1 year ago

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Clicking on boxes in web forms

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the … (read more)

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the USPS web app. What gives? Thanks, Stefan Also includes your own web form below for emailing when an answer is provided. How will I know if I'm missing some answers if I can't see the choice I made??

Asked by devabaddarn 1 year ago

Last reply by cor-el 1 year ago

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why does firefox change my settings to delete cookies upon closing?

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of … (read more)

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Asked by coelacanth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (read more)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Asked by Rosecity 1 year ago

Last reply by Rosecity 1 year ago