Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (read more)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Bookmarks Gone

Hello, Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find… (read more)

Hello,

Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find a way to get them back. I do not think I am usually signed into a Firefox account.

Please any help would be much appreciated. I do not recall all the things I've bookmarked.

Asked by emily.kotulak 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Primary (master) password apparently corrupted

Windows 10 - At a loss here: My primary password appears to be corrupted - it rejects my correct information - the enter-your-user-name-password dialog is showing up, s… (read more)

Windows 10 -

At a loss here: My primary password appears to be corrupted - it rejects my correct information - the enter-your-user-name-password dialog is showing up, seemingly, whenever it wants to -- open a new webpage, it shows up; attempting to open a password-protected WordPerfect doc, it shows up; etc., etc. - There are many (most of the) websites that I visit that do not need a log-in password -- but the dialog just keeps popping up repeatedly as if they did. Whatever that's about . . . - Going to Firefox / Settings / Passwords, the dialog again pops up (seems to be every time I hit ENTER, so I just CANCEL and keep trying to move ahead), so that means I can't even get into the settings to make any changes -- to reset the primary password requires logging-on using that very same password, which the dialog rejects

Would like to just remove it, since it's proving to be a pointless process.

How does one delete a corrupted password process?

Thanks for any information. Appreciated.

Asked by Hikermann 1 year ago

Last reply by Hikermann 1 year ago

  • المُؤرشفة

How can I turn off Webroot. I now use Total AV

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me k… (read more)

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

Asked by dennish2 1 year ago

Last reply by Dropa 1 year ago

  • المُؤرشفة

Interface broken after update

I'm on Windows 10 Auto updated to 108.0.1 UI is broken. See image. Works in safe mode though. How to fix? Or at least guide me on how to backup all my config and crea… (read more)

I'm on Windows 10 Auto updated to 108.0.1

UI is broken. See image.

Works in safe mode though.

How to fix?

Or at least guide me on how to backup all my config and create a new profile. Thanks.

Asked by blksith0 1 year ago

Last reply by blksith0 1 year ago

  • المُؤرشفة

I lost my logins, but autofill keeps working

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I… (read more)

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

Asked by jcfplanck 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

YouTube dropping frames when tabbed into a game.

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927 Firefox Info: Version 107.0.1 Build ID … (read more)

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927

Firefox Info: Version 107.0.1 Build ID 20221128144904 OS Windows 11

Specs: i7 13700k 32GB DDR5 Ram GTX 1080ti

Basically, I'm dropping frames when I'm tabbed into a game, in my instance it's World of Warcraft, but it could be with other games too. I suspect it's something to do with Windows 11 as I didn't have any problems in Windows 10 with my older computer.

Some trouble shooting steps I've taken is I've disabled all extensions, ran the browser in troubleshooting mode, and finally done a Firefox refresh and I still have the same problem.

I recorded a video of how it looks, it's at its absolute worst at 4k, with 2x speed on: https://www.youtube.com/watch?v=NuIaYJYGHEI

Any help or suggestions is appreciated, cheers.

Asked by Zaazu 1 year ago

Last reply by Zaazu 1 year ago

  • المُؤرشفة

Is firefox changing computer's "address"?

When site asks for verification code - I copy it from email into web site. The code is not recognized. Does Firefox keep changing my computer's address? Using Win 10. I … (read more)

When site asks for verification code - I copy it from email into web site. The code is not recognized. Does Firefox keep changing my computer's address? Using Win 10. I have uninstalled/reinstalled FF several times. System keeps crashing. What's happening Me novice, 78yrs old etc.

Asked by William G 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

AVG Internet Security 2022

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Ev… (read more)

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Everything is fine but I have a little problem with Firefox browser 107 with Google search engine. It only once Google page and then it wont let me click anything on with each links and just pause same page. I called AVG and they said dont know why. When I turn AVG off and it works normal fine with Google page. Other Chrome browser works fine with AVG on . I can click any website thru Firefox browser except Google page. It something with Firefox on Google page is only problem issues. Please help. Sorry I am not good English grammar.

Asked by Deafrocks 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Firefox stops responding at random times.

I'm running ArchLinux with Xfce 4.16. One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some a… (read more)

I'm running ArchLinux with Xfce 4.16.

One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some action, maybe press a button on a website, maybe open a new window, maybe select some text on a website... It doesn't occur always, most of the time things work fine, but, at some point, I perform an action that has worked fine the last few times, and it hangs the browser.

The easiest way I found to replicate it is by opening and closing the Downloads window. Around 15% of the times I open it, the browser stops responding completely.

I'm not sure which firefox version introduced the bug because I don't update the system so often. My last pacman updates where January-2022 and November-2022. The version from January-2022 worked fine but since the November-2022 update I've been experiencing this problem.

I've created a new profile, disabled hardware acceleration but the problem persist. I'm also not using any kind of proxy, its a clean profile.

Running it from the console only shows one message at startup, but nothing when the browser hangs.

This is the message shown at startup:

[GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. [2022-12-17T23:22:27Z ERROR glean_core::metrics::ping] Invalid reason code start

But the browser can be working for half an hour after it with no problems.

Asked by griffin7 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

pop up ads

I've started getting pop up ads and articles to read (ads I think). How do I stop this ? Very anoying. FYI-I have and I-Mac and am not tech savy. Please help. … (read more)

I've started getting pop up ads and articles to read (ads I think). How do I stop this ? Very anoying. FYI-I have and I-Mac and am not tech savy. Please help.

Asked by Palmer Brown 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Support for Google Maps JavaScript API

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is no… (read more)

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is not supported by the Google Maps JavaScript API. Being an old geezer of 75, I have no idea what that means. Is there a setting in Firefox that I can change to fix that or what? Appreciate the help. Thanks, Robin T. Leeman [email removed from public]

Asked by nibornameel 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Cursor is stuck on firefox

I've been using an Ironclaw rgb for over a year now but recently switched to an old backup hp mouse since I forgot to charge the ironclaw. Ever since then my cursor would… (read more)

I've been using an Ironclaw rgb for over a year now but recently switched to an old backup hp mouse since I forgot to charge the ironclaw. Ever since then my cursor would only work in firefox, even though I could still alt tab to other apps, when I tried to click them it just clicked whatever was behind it on firefox. I already switched back to my main mouse and it's only gotten worse, as now it gets stuck whenever i plug in/out the mouse, even after restarting. I've had to restart multiple times since that fixes it for a short while but then it gets stuck again.

Asked by Blueice 1 year ago

Last reply by Dropa 1 year ago

  • المُؤرشفة

Firefox Crash Report bp-23ef881c-cb8d-4d69-a069-abcb70221210

Firefox is crashing with the following crash report bp-23ef881c-cb8d-4d69-a069-abcb70221210 would like to know the reason. AMD Ryzen 5 2600 Six-Core Processor … (read more)

Firefox is crashing with the following crash report bp-23ef881c-cb8d-4d69-a069-abcb70221210 would like to know the reason.

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz 16GB RAM NVIDIA GTX 1060 6GB Firefox 107.01 64Bit

I was watching Youtube and twitch on another monitor but I still had 50% ram remaining. Any feedback would be great.

Thanks

Asked by rezzew 1 year ago

Last reply by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

Some sites/pages load with some text replaced with other incorrect text.

On some sites, I see some of the text replaced with different text. I tried these pages in other browsers at the same time and they display correctly. I tried on a priva… (read more)

On some sites, I see some of the text replaced with different text. I tried these pages in other browsers at the same time and they display correctly. I tried on a private browser session and it displays the same. I had seen this previously, but it seemed to go away on its own. I was able to get screenprints of this event. If I inspect the fast.com page, I can see what the proper text should be.

These are just annoyances since I can still interact with the page, but just thought to see if I can find a fix.

https://fast.com/ https://grandrapids.craigslist.org/

Browser is updated.

Thank you in advance for any help.

Asked by carlc376 1 year ago

Answered by cor-el 1 year ago

  • المُؤرشفة

too many bluescreens

bluescreens on my windows 10 desktop seem to occur primarily when watching videos on youtube or browsing facebook or switching internet sites. It seems like there is some… (read more)

bluescreens on my windows 10 desktop seem to occur primarily when watching videos on youtube or browsing facebook or switching internet sites. It seems like there is some sort of glitch in firefox. Three or four times a day is too much and makes me feel like firefox is not a secure browser. There are other browsers available. It's been happening ever since I upgraded my computer to 10. Is this just me? There does not seem to be a lot of similar issues in your FAQ's and I'm getting frustrated.

Asked by jwm61 1 year ago

Last reply by jjhyde1984px 1 year ago