Showing questions tagged: اعرض كل الأسئلة
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Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

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Whatsapp and other sites reload after some minutes of inactivity

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it. So, the main issue is, I have a lots of tabs open on my Firefo… (read more)

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it.

So, the main issue is, I have a lots of tabs open on my Firefox (Linux) and after some minutes of inactivity, Firefox automatically deletes all the data associated with that site.

So, when I switch back to that site, it reloads.

The main issue is with Whatsapp Web, as I don't get notification if I don't switch to the tab every now and then.

There might be a option for this behavior in the settings but I can't seem to find it.

Please help me find a solution.

Thanks

Asked by Mudit Mahajan 1 year ago

Last reply by Mudit Mahajan 1 year ago

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washington post "listen" mode (article is spoken on audio) no longer works

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good… (read more)

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good as it used to be, and I can listen while I perform other tasks (e.g., cook). There is an example at this URL: https://www.washingtonpost.com/opinions/2022/05/24/trump-picks-primaries-perdue-lose-dangerous/

Click "Listen" just above the first text of the article.

This is FF 100.0.2 on Windows 10 21H2 build 19044.1706

I do use the Malwarebytes add-on, but it doesn't work even when I disable it and the FF tracking protection is turned off.

It does work in both Edge and Chrome, with Malwarebytes enabled.

This is very disappointing ...

Asked by Emby 1 year ago

Last reply by Emby 1 year ago

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Elements take very long to load after clicking on them

To Whom It May Concern, when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4 On… (read more)

To Whom It May Concern,

when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4

On other browsers such as Google Chrome these elements load instantly after clicking on them.

I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail.

Best regards,

wuqd

Asked by wuqd 1 year ago

Last reply by cor-el 1 year ago

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Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Lost access to primary email, but can access secondary email - Firefox Login

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE … (read more)

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

Asked by psalm241 1 year ago

Last reply by cor-el 1 year ago

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Addon: searching foor toolbar addon that allows shortcuts to local applications (not url's)

Hello, I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTR… (read more)

Hello,

I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL]+[SHIFT]+[B]-toolbar)

There are launchers and such to launch applications, but I just want a dedicated toolbar for this where I can place shortcuts to firefox tools/utilities on there.

10+ years ago there was an addon for firefox that was a simple toolbar which could handle url's, local applications...anything as long as it could be created as a shortcut on the desktop. But I can't find it anymore it probably got dis-continued.

Any suggestion is very welcome.

Thanks.

Asked by ron_r 1 year ago

Last reply by ron_r 1 year ago

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How to limit search to only useful pages

Hi, There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe… (read more)

Hi,

There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe. Somewhere on the net I found that the following address does it: https://www.google.com/webhp?cr=countryAT|countryBE|countryBG|countryHR|countryCY|countryCZ|countryDK|countryEE|countryFI|countryFR|countryDE|countryGR|countryHU|countryIE|countryIT|countryLV|countryLT|countryLU|countryMT|countryNL|countryPL|countryPT|countryRO|countrySK|countrySI|countryES|countrySE

However, when I am trying to use it in firefox as my Start Page, it opens all of these in separate tabs and it does not work. Also as far as I understand using the link is not possible for new tabs.

The reason is simple. For example, when looking for cooking recipes, pages from the USA use strange units that cannot be understood and there is no point in translating each of these manually as all recipes are available in million of versions - it is just a matter of clicks. But I don't want to waste time each time on checking the websites one by one; if the cooking website is from Europe, the units will be of a standard and I don't have to worry. It is the same in relation to many products of any kind. European and American markets are completely different and reading description of something only to find out at the end that it is only available in the USA is waste of time.

- it should be possible in firefox to block some websites or portals by some button. I know that there is an add-on for this but it is only for 10 pages or so, so in reality it is not very useful. It also only works in the way that the page won't open when clicked on. However, it would be much better if unwanted portals or websites were simply removed from search results.

There are too many fake websites nowadays providing incorrect or misleading information. If it happens that I come across one of these, I want to be doing that only once - and block them forever.

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

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Profile page is in Spanish

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads… (read more)

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads in the correct language that I have it set too English. I am in desperate need since I have to verify suspicious activity and devices but I can't since I do not read or understand another language.

Asked by Alex 1 year ago

Last reply by Alex 1 year ago

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ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is … (read more)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 1 year ago

Last reply by TyDraniu 1 year ago

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Jenkins error

Hello, In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins … (read more)

Hello,

In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins for over 2 years and never had this issue)

When I switch over to a Private Window the issue no longer occurs.

I tried the exact same webpage in Chrome browser and it works without having to go to a private mode.

Any Ideas ?

Asked by swreg 1 year ago

Last reply by cor-el 1 year ago

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Saved log-ins appear and then disappear before you can even click on them. In fact, every button on the browser that has a popup description only shows up for a half-second.

I literally cant even select a topic for this because it disappears before I can click on anything!!!!!!!!!!!! I had to use the down arrows.

Asked by paulmonroe19 1 year ago

Last reply by cor-el 1 year ago

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Screen Layer on my YouTube Videos

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a … (read more)

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Asked by Obada Edel 1 year ago

Last reply by Obada Edel 1 year ago