Showing questions tagged: اعرض كل الأسئلة
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Firefox not rendering specific items correctly

For the past few days I have had a problem where Firefox does not render specific items correctly. This includes the preview of pdf pages on the left hand side when openi… (read more)

For the past few days I have had a problem where Firefox does not render specific items correctly. This includes the preview of pdf pages on the left hand side when opening a pdf with firefox (not the actual pages itsself just the preview), as well as some of the icons from specific extensions, certain items on maps (for example on google maps) and the list goes on. Im running Firefox on Windows 11 and have never had this problem before. I have the following up to date Version 111.0.1 (64-bit). I recently, at a similar time to this problem appearing changed Browser privacy from standard to strict, but have since changed this back due to the following message under 'strict': "This setting may cause some web sites to not display content or work correctly. If a site seems broken, you may want to turn off tracking protection for that site to load all content." Changing this back however has not fixed the problem. I have attached some images and would appreciate if someone has any ideas what I could do to fix this...

Many Thanks

Asked by benedictvonschubert 1 year ago

Last reply by cor-el 1 year ago

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Acer Travelmate Spin B3 screen down button

I use an Acer Travelmate Spin B3, and when using Firefox and pressing the screen down key, the screen either does nothing, or moves to the end of the document, not just o… (read more)

I use an Acer Travelmate Spin B3, and when using Firefox and pressing the screen down key, the screen either does nothing, or moves to the end of the document, not just one screen down. Can anybody help?

Asked by dagbaruch 1 year ago

Last reply by cor-el 1 year ago

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My Mobile Number Verification

When in try to get my phone number VERIFYED, And i ask your site to send a verification code to my E-Mail, ""[edited] @kleppnett.no"", i get Nothing, not even in my spam… (read more)

When in try to get my phone number VERIFYED, And i ask your site to send a verification code to my E-Mail, ""[edited] @kleppnett.no"", i get Nothing, not even in my spam filter.????

Is There Anybody knowledgable enoughf at you customer division who can tell me whats wrong..... I tryed 2-3 times to try to get the verificatiuon code to the same of my 3 E-Mails..... I'm Running win 7 Ultimat 64,,, 64 Gb RAM,, Kingston o,5Tb Sys Disk Please Give me a hint... Regards The Audio & RF Maestro............  :-)

Asked by Øyvind The Best 1 year ago

Last reply by Dropa 1 year ago

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My deleted information

Hello, my brother removed Firefox when I wasn't at home. I had many important data in it, like password, bookmark and etc. can you help me to restore my data ? … (read more)

Hello, my brother removed Firefox when I wasn't at home. I had many important data in it, like password, bookmark and etc. can you help me to restore my data ?

Asked by hoseinashegh7506045 1 year ago

Last reply by ysfff 1 year ago

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Suddenly, Firefox will not make already-followed hyperlinks purple. I have set, reset, refreshed to no avail.

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to setti… (read more)

I need to follow many hyperlinks. Everything worked fine and the followed hyperlinks changed from blue to purple. In the last 2 days, they stay blue. I have gone to settings and reset it multiple times, but the only way I can get the change is to make the screen high contrast, which I do not want. I have refreshed Firefox. I have the latest update (which might be what changed). What is the problem?

Asked by Patrick Cuthbert 1 year ago

Last reply by Terry 1 year ago

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Problem using TV app

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers … (read more)

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers a TV app that I pay for: Bell Fibe Alt TV.

Since the install yesterday, the app keeps freezing on me and I can no longer watch anything. Did your install effect my app? I am using Windows 10 on a Lenovo i3 10th Gen laptop.

I have done a hardboot on the computer several times, with no success.

Asked by bev_drolet 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Third Party modules

Hello, I am concerned about malware from third party modules in my firefox browser. I keep getting this popup for updating firefox, even after updating i used to get this… (read more)

Hello, I am concerned about malware from third party modules in my firefox browser. I keep getting this popup for updating firefox, even after updating i used to get this popup - I dont think Firefox update every few days. Can you please take a look at these third party modules and see if there is anything suspicious:

{

 "modules": [
   {
     "name": "aswJsFlt.dll",
     "fileVersion": "18.0.1611.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 4.2663
       },
       {
         "processType": "tab",
         "processID": 4344,
         "threadID": 11044,
         "loadStatus": 0,
         "loadDurationMS": 16.886
       },
       {
         "processType": "tab",
         "processID": 11712,
         "threadID": 4752,
         "loadStatus": 0,
         "loadDurationMS": 12.5446
       },
       {
         "processType": "tab",
         "processID": 15536,
         "threadID": 10776,
         "loadStatus": 0,
         "loadDurationMS": 12.1879
       },
       {
         "processType": "tab",
         "processID": 24280,
         "threadID": 23132,
         "loadStatus": 0,
         "loadDurationMS": 19.4618
       },
       {
         "processType": "tab",
         "processID": 24292,
         "threadID": 23964,
         "loadStatus": 0,
         "loadDurationMS": 6.9056
       },
       {
         "processType": "tab",
         "processID": 24544,
         "threadID": 17836,
         "loadStatus": 0,
         "loadDurationMS": 8.643
       }
     ]
   },
   {
     "name": "igd10iumd64.dll",
     "fileVersion": "30.0.101.1122",
     "typeFlags": 1,
     "signedBy": "IntelVPGSigning2021",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 17.8605
       },
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 2.0228
       }
     ]
   },
   {
     "name": "snxhk.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 2.1789
       },
       {
         "processType": "tab",
         "processID": 4344,
         "threadID": 11044,
         "loadStatus": 0,
         "loadDurationMS": 8.4112
       },
       {
         "processType": "tab",
         "processID": 11712,
         "threadID": 4752,
         "loadStatus": 0,
         "loadDurationMS": 3.7592
       },
       {
         "processType": "tab",
         "processID": 15536,
         "threadID": 10776,
         "loadStatus": 0,
         "loadDurationMS": 5.8789
       },
       {
         "processType": "tab",
         "processID": 24280,
         "threadID": 23132,
         "loadStatus": 0,
         "loadDurationMS": 7.1591
       },
       {
         "processType": "tab",
         "processID": 24292,
         "threadID": 23964,
         "loadStatus": 0,
         "loadDurationMS": 3.3709
       },
       {
         "processType": "tab",
         "processID": 24544,
         "threadID": 17836,
         "loadStatus": 0,
         "loadDurationMS": 6.96
       }
     ]
   },
   {
     "name": "igc64.dll",
     "fileVersion": "30.0.101.1122",
     "typeFlags": 1,
     "signedBy": "IntelVPGSigning2021",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 3.2056
       },
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 2.7567
       }
     ]
   },
   {
     "name": "aswhook.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 0.3476
       },
       {
         "processType": "tab",
         "processID": 4344,
         "threadID": 11044,
         "loadStatus": 0,
         "loadDurationMS": 1.5328
       },
       {
         "processType": "tab",
         "processID": 11712,
         "threadID": 4752,
         "loadStatus": 0,
         "loadDurationMS": 0.5996
       },
       {
         "processType": "tab",
         "processID": 15536,
         "threadID": 10776,
         "loadStatus": 0,
         "loadDurationMS": 0.9422
       },
       {
         "processType": "tab",
         "processID": 24280,
         "threadID": 23132,
         "loadStatus": 0,
         "loadDurationMS": 1.2523
       },
       {
         "processType": "tab",
         "processID": 24292,
         "threadID": 23964,
         "loadStatus": 0,
         "loadDurationMS": 0.5962
       },
       {
         "processType": "tab",
         "processID": 24544,
         "threadID": 17836,
         "loadStatus": 0,
         "loadDurationMS": 0.59
       }
     ]
   },
   {
     "name": "igdgmm64.dll",
     "fileVersion": "30.0.101.1122",
     "typeFlags": 1,
     "signedBy": "IntelVPGSigning2021",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 0.5613
       },
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 0.5901
       }
     ]
   },
   {
     "name": "amdhdl64.dll",
     "typeFlags": 1,
     "signedBy": "AMD PMP-PE CB Code Signer v20220131",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 0.5482
       },
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 24276,
         "loadStatus": 0,
         "loadDurationMS": 0.5729
       }
     ]
   },
   {
     "name": "AavmRpch.dll",
     "fileVersion": "23.2.7961.790",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 14912,
         "loadStatus": 0,
         "loadDurationMS": 95.0933
       }
     ]
   },
   {
     "name": "dll_loader.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 14912,
         "loadStatus": 0
       }
     ]
   },
   {
     "name": "aswCmnOS.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 14912,
         "loadStatus": 0
       }
     ]
   },
   {
     "name": "aswCmnBS.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 14912,
         "loadStatus": 0
       }
     ]
   },
   {
     "name": "aswCmnIS.dll",
     "fileVersion": "23.2.7961.0",
     "typeFlags": 1,
     "signedBy": "AVG Technologies USA, LLC",
     "applicationName": "AVG AntiVirus Free",
     "applicationPublisher": "AVG Technologies",
     "events": [
       {
         "processType": "browser",
         "processID": 18940,
         "threadID": 14912,
         "loadStatus": 0
       }
     ]
   }
 ],
 "blocked": []

}

Asked by Moz 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Linked pages in financial webistes will not open

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the websit… (read more)

I have 2 financial websites that I am unable to use Firefox on and I have to use Chrome. The site are Fidelity Financial and Jackson National. When logged into the website I must select certain links to see the information I am seeking. When selected, Firefox does nothing, it stays on the page with the link I selected. I do not have pop-ups blocked and cannot find the reason for the fault.

Asked by MarcGSr 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Intrusive Firefox sign-up box

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid o… (read more)

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid of this and continue with the Twitter procedure? Thanks in advance.

Asked by umilik 1 year ago

Last reply by umilik 1 year ago

  • المُؤرشفة

Not even going to try this again, since it ERASED everything I had done.

GODDAMN IT. Typed my info and some other link opens and wiped out everything I had typed here, that really pisses me off. Firefox is getting to be nothing but a damn he… (read more)

GODDAMN IT. Typed my info and some other link opens and wiped out everything I had typed here, that really pisses me off. Firefox is getting to be nothing but a damn headache now and I'm NOT going to try and retype all that info all over again and re-explain it, that's a load of horse manure, especially when my info typed SHOULD NEVER HAVE BEEN DELETED by some stupid automated crap! Spent too much time on this already and just WASTED my damn time!

Asked by RGBLights 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Can I suggest a Firefox extension?

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this,… (read more)

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

Asked by DorothyJ 1 year ago

Last reply by DorothyJ 1 year ago

  • المُؤرشفة

Bookmarks are missing most of them. If last update---how do I uninstall updates?

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this? … (read more)

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this?

Asked by pbob 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

LOGIN to FIREFOX

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am usin… (read more)

Why am I NOT able to LOGIN to FIREFOX or PRIVATE BROWSER? I was able to login this morning now it's afternoon & I am trying to LOGIN and nothing is happing. Am using the latest version of FIREFOX.....so what's happening?

Asked by annak723 1 year ago

Last reply by willjoe24421 1 year ago

  • المُؤرشفة

CPU usage

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This starte… (read more)

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This started happening after the latest Firefox update 111.0.1.

Asked by amhenning458 1 year ago

Last reply by amhenning458 1 year ago