Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

citibank site not working properly

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my… (read more)

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my correct information as correct and sees it as false information...therefore does not recognize my ID and password and I am blocked out..

Also old information may not be deleted properly and causes confusion so site needs to be cleared of old useless information.

Asked by stathas3434 11 months ago

Last reply by cor-el 11 months ago

  • المُؤرشفة

can I update

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my lapto… (read more)

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

Asked by NonoOno 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Clicking on boxes in web forms

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the … (read more)

using Firefox 102.0.1 (64-bit) on a 2010 Mac High Sierra 10.13.6. Clicking on boxes in web forms do not show choice made, both in my medical mychart app, as well as the USPS web app. What gives? Thanks, Stefan Also includes your own web form below for emailing when an answer is provided. How will I know if I'm missing some answers if I can't see the choice I made??

Asked by devabaddarn 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Hyperlinks not working in Outlook

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a… (read more)

I cannot open hyperlinks in Outlook. When I click a hyperlink, a new tab opens in Firefox, but times out. On my mobile device I get the following message after clicking a hyperlink: https://na01.safelinks.protection.outlook.com

This started occurring after the latest update, but after reviewing the support logs, I see this is not a new issue.

I have not yet seen a workable solution. Thank you in advance!

Asked by kermit_jones 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After op… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Can no longer log onto most web sites...

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating "Sec… (read more)

I think I accidentally changed the proxy settings on Firefox for Mac V. 106.0.1. I get an error message with most websites now, including all Google sites, stating

"Secure Connection Failed. An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." Please advise..

Roger Matile [email removed from public]

Asked by rmatile 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (read more)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Asked by Rosecity 1 year ago

Last reply by Rosecity 1 year ago

  • المُؤرشفة

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

do firefox 'saved passwords' remain after backing up to external hd and factory resetting mac?

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup … (read more)

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Asked by raspberryrose 1 year ago

Answered by cor-el 1 year ago

  • المُؤرشفة

Window Navigation Is Broken In Newest Update

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specif… (read more)

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specific way until they're back in the order i need them to be in. when i installed the latest version of firefox, i tried this trick. however, it appears that the only thing that happened was that the number of available tabs in the window navigation menu decreased. i have 8 widows open right now, but what I see for navigation is three (see attached screenshot).

Asked by noushousakaretsu 1 year ago

Last reply by noushousakaretsu 1 year ago

  • المُؤرشفة

why does firefox change my settings to delete cookies upon closing?

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of … (read more)

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Asked by coelacanth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Text replacement - 'text fast' add-on JSON file

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. H… (read more)

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. Have tried to export my text replacement as a JSON file but can't see a way; if anyone knows how....

Asked by 6plusmixdown 1 year ago

Last reply by cor-el 1 year ago