Showing questions tagged: اعرض كل الأسئلة

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 2 months ago

Last reply by cor-el 2 months ago

Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 2 months ago

Last reply by cor-el 2 months ago

Firefox 122.0b9 stops responding when the file dialog is triggered

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching… (read more)

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Asked by TheTank20 3 months ago

Last reply by zeroknight 3 months ago

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (read more)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

How do I get out of incognito mode on Firefox android?

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard whic… (read more)

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard which I find close to unreadable.

Asked by jlafferty 2 months ago

Last reply by TyDraniu 2 months ago

Website not updating in Firefox

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logge… (read more)

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

Asked by Arneke 2 months ago

Last reply by zeroknight 2 months ago

MetaCert extension.

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. … (read more)

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. This is not a problem on my other PC. Look forward to your help/suggestions. Best, Stephen Rodgers

Asked by stephengl.rodgers 2 months ago

Last reply by cor-el 2 months ago

Cannot log in from different devices

We have 5 devices and have always been able to log in to any or all of them. Now, we can only log in from our laptop. I have entered the login data manually and with No… (read more)

We have 5 devices and have always been able to log in to any or all of them. Now, we can only log in from our laptop. I have entered the login data manually and with Norton 365. The only device we can get logged in on is the laptop. All of the devices are running the latest version of Firefox. I have cleared the cache re-booted all of them with no change.

Asked by DEUser 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (read more)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 3 months ago

Last reply by cor-el 3 months ago

Passwords on phone not showing up on laptop

Hello, I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would alw… (read more)

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Asked by spampinatodesign 3 months ago

Last reply by Paul 3 months ago

Delay before able to click "Continue to HTTP Site" on macOS HTTPS-Only Mode

I'm using Firefox 122.0.1 on macOS 14.2.1. When in HTTPS-Only Mode, some sites only support HTTP, and a screen appears that allows one to click Continue to HTTP Site to c… (read more)

I'm using Firefox 122.0.1 on macOS 14.2.1. When in HTTPS-Only Mode, some sites only support HTTP, and a screen appears that allows one to click Continue to HTTP Site to continue.

When this happens, it takes a few seconds before I can click the button or before mousing over it highlights the button. Is this intended behavior? My previous Windows 10 computer did not behave this way, allowing me to click or highlight the button immediately.

Asked by Mark Engelmann 2 months ago

Last reply by Mark Engelmann 2 months ago

Metamask extension not detected on Firefox for a particualr dapp. Detected on other browser with the same dapp

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not dete… (read more)

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

Asked by S O 2 months ago

Pure Web Browser

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure… (read more)

Hello, yesterday (Friday) I downloaded the program Pure Web Browser, which was one of the advertisement on Firefox website when I opened it. Later, I discovered that Pure Browser was blocking many things, because I could not perform functions on some websites, such as getting my email because it blocked me signing in. This happened with several sites.

Could you please tell me how to delete Pure Web Browser, as it is causing problems with the PC. I have tried, and had no success.

Thanks for your help.

Dianne

Asked by dyannia@virginmedia.com 2 months ago

Last reply by TyDraniu 2 months ago

viewing one's own html file

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it? … (read more)

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it?

Asked by john.harper5 2 months ago

Last reply by cor-el 2 months ago

Edge Opens Links instead of default browser Firefox

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from h… (read more)

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from happening?

Asked by philselig 2 months ago

Last reply by zeroknight 2 months ago

MacOS notifications showing the icon for the wrong profile in the Notification Center.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications. For some odd reason, the MacOS notification c… (read more)

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Asked by thiagoperrysampaio 2 months ago