Showing questions tagged: اعرض كل الأسئلة

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 3 months ago

Last reply by zeroknight 3 months ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 3 months ago

Last reply by zeroknight 3 months ago

  • Locked

since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (read more)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 3 months ago

Last reply by Paul 3 months ago

Manage Data window does not retain size (MacOS desktop)

I frequently manage cookies in Settings. In the Privacy and Security page of Settings, I click on the Manage Data button to delete unwanted cookies. It works, no problems… (read more)

I frequently manage cookies in Settings. In the Privacy and Security page of Settings, I click on the Manage Data button to delete unwanted cookies. It works, no problems.

My issue is that, when I re-size the window that lists current cookies, that window size does not hold. The next time I access Manage Data the window is back to its original, small size.

Up until v121, the window has retained the size it was previously.

I have the same problem on my laptop using Firefox v115x. It used to keep the same size window, but a few months ago stopped that behavior and always starts with the small-sized window.

It is not the worst problem to have, but I keep track of multiple cookies on a regular basis. Leaving the window the same (larger) size would be nice.

It also would be nice for that window to retain the view last used. I usually check cookies that were most recently used, but the window has always defaulted to the largest cache size for cookies.

These are minor niggles, but it would be nice if they could be addressed one day.

Attached is a screenshot of my extensions. These did not seem to interfere with Firefox functions before.

Asked by DeSelbyofDalkey 3 months ago

Last reply by DeSelbyofDalkey 3 months ago

Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to … (read more)

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Asked by sunglassguyz 3 months ago

Last reply by cor-el 3 months ago

password reset but I can't loose my data

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login … (read more)

I reset my pc and don't remember password I have logins that I don't have saved anywhere else on this account so I don't wanna reset it normally I only was able to login with login through google and I can prove I actually own the account in anyway other then password cause i changed it a bit ago and just can't think of the whole thing

Asked by Shadow Mills 3 months ago

Last reply by cor-el 3 months ago

Download status bar missing / unavailable

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned. I spent 30 minutes attempting to downloa… (read more)

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

Asked by nathan 3 months ago

Last reply by zeroknight 3 months ago

how can I load bookmarks from saved favorites folder

I reset my windows 10 installation thinking that it would be similar to a "backup and restore", but it wasnt. I wiped out nearly everything I had installed. I hope tha… (read more)

I reset my windows 10 installation thinking that it would be similar to a "backup and restore", but it wasnt. I wiped out nearly everything I had installed.

I hope that can learn how to load bookmarks from saved favorites folder.

Any help?

Asked by Boris 3 months ago

Last reply by cor-el 3 months ago

  • حُلّت

Often Text / images partially shown in black or magenta or is in places incomplete in ffox, where chrome has no issues

After i moved to another location and getting now internet via fiber and via fritz!-router 7530 i have issues with readability in many cases: Google News, Mailbox at GMX.… (read more)

After i moved to another location and getting now internet via fiber and via fritz!-router 7530 i have issues with readability in many cases: Google News, Mailbox at GMX. To the 7530 my notebook is normally connected via WLAN. Text is in places often not shown, or colored in black or green or magenta, Images are often in places or complete filled with flicker (white, green, magenta, black). I suspected the WLAN connection and searched and read the ffox-help und tried some things, but nothing helped. Using a long cable from 7530 to nb has no effect.

Asked by roland.allmendinger 4 months ago

Answered by zeroknight 4 months ago

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (read more)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 3 months ago

Last reply by Terry 3 months ago

Page info - about: home

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. S… (read more)

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Asked by Yolanda 3 months ago

Last reply by cor-el 3 months ago

Lost passwords and favorites after update...

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic… (read more)

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

Asked by robsnob 4 months ago

Last reply by cor-el 4 months ago

Firefox opened with a set of questions. Now all of my shortcuts have disappeared and I can't get them back.

Firefox opened with a set of questions just now. I did what was appropriate then it was like FF reset. All of my home page shortcut boxes were gone and I want them back.… (read more)

Firefox opened with a set of questions just now. I did what was appropriate then it was like FF reset. All of my home page shortcut boxes were gone and I want them back. FF/Mozilla sent a verification code to my email. I typed the url for my gmail account and FF did nothing. A page came up with the url and it was blank. The tab had an icon grayed out and the page was blank. So I had to go to Edge to sign in to my gmail to get the code. I am at work. I do not have time to search through a plethora of articles trying to find how to get my shortcuts back. Why did they go away in the first place. This is maddening. I've used FF for years and it has always been simple. I just need an answer to what should be a simple question.

Thanks in advance for your help.

Asked by becky.pottsbaker 4 months ago

Last reply by cor-el 4 months ago

somehow disabled search suggestions

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and… (read more)

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and never figuered out why after ALOT of trouble shooting to the point where I felt the need to create a new firefox account. Can you fix this for me? or just make everything deafult?

Asked by askdavidsen 3 months ago

Last reply by zeroknight 3 months ago

Firefox unable to open the website

hhaexchange Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all commo… (read more)

hhaexchange

Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all common solutions i could google.

Asked by BMHHC Hazleton 3 months ago

Last reply by zeroknight 3 months ago

Firefox dowloads problem

I was very annoyed to find that Firefox started downloading things to the Downloads folder instead of asking me where I wanted them to go. I checked "always ask" and it s… (read more)

I was very annoyed to find that Firefox started downloading things to the Downloads folder instead of asking me where I wanted them to go. I checked "always ask" and it still didn't ask. So, I found a solution that involved going into about:config. That solved the problem of never asking BUT now it is both automatically downloading files and asking.

How do I fix this? Why does Firefox require a default save location when I want it to ask?

Asked by Katelynn Robinson 3 months ago

Last reply by Katelynn Robinson 3 months ago