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I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (read more)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 year ago

Last reply by Dropa 1 year ago

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Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

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Startup Notice for Fxfx That I'm Not Running The Latest Version & I Need To Create A NEW Profile

I thought I had the latest and greatest Fxfx version, but in the last couple of weeks every time I open Fxfx I was getting a notice that I'm not running the latest versio… (read more)

I thought I had the latest and greatest Fxfx version, but in the last couple of weeks every time I open Fxfx I was getting a notice that I'm not running the latest version and that I need to close or create a new profile. This is getting really old. So, I go to the website and download Fxfx 64 Bit version and try and run it and my computer now says Blocked by Group Policy and to contact Admin. I have most of the admin rights on my computer and I've never had trouble loading Fxfx before. Any idea what is up with Fxfx?

Asked by Thomas M. Murray (Marty) 1 year ago

Last reply by cor-el 1 year ago

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Data deleted before and after update

Hello It's been a while since I used firefox on my Mac. Now I just downloaded it because I need it for my studies. Now I have a really big issue. Since I installed it … (read more)

Hello

It's been a while since I used firefox on my Mac. Now I just downloaded it because I need it for my studies.

Now I have a really big issue. Since I installed it over a week before, I had to set my bookmarks, privacy settings and other things and my passwords for several times now. Now I'm a little bit upset, I hope you can understand that, it's nothing personal, but I don't want to waste my time for that. I never had a browser with such a bad user data management. My data got deleted several times. Today it happened again and after I noticed it I closed firefox and after reopening I got a message (it was the first one) that I have to install an update. I confirmed the message and updated it. Everything was lost again. I'm a little bit angry now. I had to google it and wasted even more time on that topic. Now I found out that firefox is setting up different user profiles after each update. As I described, I only had one update message to confirm until now. The ff-help guide suggested, I should look it up in the profile settings and I did. Now there are 8!!! different user profiles. There is no date displayed when the user profiles where created, so it took even more time to look every single profile up, to explore if anyone of them contains my user data, but not a single one did. Now I have to waste even more time again, to write you this issue and possibly wait days for an answer. You can image how happy I am right now. I'm not. Now I got several questions and I please you to answer any single one:

1. Why is a new user profile going to get created when I install an update? 2. Why is ff the only browser who creates user profiles automaticly without my permission? 3. What advantage do I take as a user from that? 4. Are you going to fix it or is this the ultimate future solution for firefox now? Then I definetly have to search another solution and to use another browser. This is really annoying, can you understand that?

Thank you alot for you help and understanding.

Best Regards Marvin

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How do I recover lost saved game statistics and history after firefox update? The only other profile that shows is from 09/04/2021 not today before the update

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such...… (read more)

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Asked by jstachow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Reinstall browser to new hard drive.

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can inst… (read more)

Hello and thanks. I have a new PC hard drive and need to reinstall browser. I logged into my Firefox account online but cannot find the answer. Is there a way I can install my browser with my old bookmarks and/or history? I am running Windows 10.

Asked by lyounghhs 1 year ago

Last reply by cor-el 1 year ago

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Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (read more)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Asked by dasmit 1 year ago

Answered by Terry 1 year ago

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Can't reinstall Firefox in MS Surface go 3

I had Firefox in my Microsoft surface go for few years and recently i deleted maintenance section by mistake while cleaning up folders. After that Firefox stop working t… (read more)

I had Firefox in my Microsoft surface go for few years and recently i deleted maintenance section by mistake while cleaning up folders. After that Firefox stop working then I tried 10 times to reinstall Firefox but no luck, it installs but won't run, even went through Microsoft store and reinstalled but still browser did not run. Please let me know what to do now.

Asked by jayfern3824 1 year ago

Last reply by RachelGomez161999 1 year ago

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Problem

I dont know how to explain so good in English, but at the update, I have many problem. We here in Denmark use something call mitid, this dont work. And when I want start … (read more)

I dont know how to explain so good in English, but at the update, I have many problem. We here in Denmark use something call mitid, this dont work. And when I want start side (google) stay white, it start up dark. I know how to do, but now I cant any more, there are other side, I have problem like that too.. I will be sad if I have to start use other, as Firefox. Will to problems get fixst or ??

BrG.

Lars

Asked by skor1970 1 year ago

Last reply by Terry 1 year ago

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latest download

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm… (read more)

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

Asked by Marianne51 1 year ago

Last reply by Terry 1 year ago

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Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this?

I had this problem in april, and the fix was given (below) but the link no longer works. Problem started again with a recent update...


Dropa Dropa

   Top 10 Contributor

4/27/22, 9:46 AM

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   Quote

How about reading this settings that I talked about to see if the save change options changes in what your doing.


FF99.xx and Some tips to make it work. https://support.mozilla.org/en-US/questions/1374212

Asked by justinwarmuth 1 year ago

Last reply by cor-el 1 year ago

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My bookmarks and history are gone.

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothin… (read more)

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothing. Everything, a year of research, gone. What do i do?

Asked by goodkitty 1 year ago

Last reply by jonzn4SUSE 1 year ago