منتدى دعم ”Firefox“

Looking to restore the bookmarks and saved logins. They accidentally ended up in the trash. I retrieved the files from the trash but now have no idea what to do with these pieces as shown in the "Uploaded images". Any advice is greatly appreciated. Hoping someone can say: "this is where the saved login data is located and this is where the book marks are located AND this is where they need to be reinserted. Thanks in advance.

Hello everyone,

i just wanted to post this here so others may find it via google. I had a problem with videos randomly playing with black borders. That was really annoying because sometimes it cut out portions of the video. But after months of trying and searching nothing came out, except the "fullscreen black border 'api-config' fix" wich didn't help me. And now finally I figured it out! It was my damn AMD driver...! It was set to "Home Video" in "Audio and Video", wich enabled "AMD video stabilization".

So in quick summary: When you have black borders while watching video in Firefox; make sure in your AMD-driver, in "Audio and Video", "AMD video stabilization" is turned off!.

Hope this helps someone, bye :-).

I'm currently looking for a job, and I keep my windows separated by category, so I have one that is job search related, and the other that is more general. In my job search window, I have many tabs open for different job postings that I want to hang on to /keep track of. When I want to jump to one of these tabs, I open a new tab and type in whatever its title would be, and then when it pops up in my history I click the "Switch to tab" shortcut to get to it. I find it saves time as opposed to sifting through 50 tabs. In this case, I was trying to find a tab that was opened to a sales job posting, and I clicked switch to tab. However, it took me to a what I think is an entirely separate window, one that I didn't even have open previously, and my jobs window disappeared. I tried to reopen it in History, but it didn't show up. Does anyone know what might have happened here, and how I can recover that window?

Not sure which is the cause. On multiple laptops and desktops after last Windows 11 update and then an immediate Firefox update, the software protection service of Windows 11 goes into high cpu mode consuming 40-50% of cpu when Firefox is opened. Running Firefox version 122.0 (64-bit) version. Tried in safe mode and still having issue. Just an FYI for developers to look into for next Firefox update.

Hello I've few servers with BMC cards for management. I need to connect for managing servers. I'm in a LAN with IP 10.11.225.x My server are in another site with the LAN management 10.91.x.x between the two sites we have a VPN IPsec Each time I try to connect Firefox said : You will be redirected to another web page for authorization After few second, the redirection is to an IP address 10.11.244.x. How can I solve the problem ? Thanks in advanced

Dear Team,

Since one day my tabs crash, in the beginning it was only once per hour, by now it happens every 0.5 seconds. Crash report id: bp-85d2c8d1-94f7-4fd9-bc8b-a1d480240209 I reinstalled the newest version and I tried starting in troubleshoot mode but crashes still happened the same way.

Update: Restarting my computer fixed it :'D

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

Relatively clean install of Windows 11 (~<2 months), clean install of Firefox (~<2 weeks) after experiencing crashes in a different Chromium-based browser. Was running 4x48GB mem sticks but reduced to two for troubleshooting purposes, ran memtest in its entirety with zero failures. Not able to reproduce crashes in benchmarking software.

Consistently crashing throughout the day, sometimes back to back.

bp-05ebba14-9bad-4a99-8fa1-382340240214 bp-5011ffe0-91e2-499b-af0d-019580240214 bp-1157de06-9684-4901-8f3c-4151a0240214 bp-5b26724a-7164-41e0-9251-d5de00240214 bp-a2002048-a3a2-42a1-b1f0-fcd420240214 bp-0a7069c8-3396-4930-8be4-fd6c60240214 bp-bcc8078a-5c70-46be-b227-737ae0240214 bp-41e915db-4f49-49da-8a8e-47a3e0240214 bp-40cb9ec2-d349-413f-9ddc-5307e0240214 bp-86b4ec98-ba0a-4793-a1e0-7439f0240214 bp-39c8fba0-e456-4ca7-9d56-fadac0240214 bp-b7570653-3343-42fc-becd-823d80240214

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 MacBook Pro, funny thing is all the browsers are crashing apart from the crappy safari. Is my hardware too old?

Pretty please help !!!

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)