• حُلّت
  • المُؤرشفة

Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 1 year ago

Answered by gbvarga 1 year ago

  • حُلّت
  • المُؤرشفة

Secure Connection Failed is blocking all sites including Mozilla Support

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Be… (read more)

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Besides restarting, I did not make any changes (unless a new version of Firefox auto installed). Running 107.0.1 on a mac with OS 12.6

Asked by David W 1 year ago

Answered by David W 1 year ago

  • حُلّت
  • المُؤرشفة

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 1 year ago

Answered by NathanTheGraves 1 year ago

  • حُلّت
  • المُؤرشفة

104.0.2 update has shrunk text size on all websites and is causing webpages to display improperly

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites. The t… (read more)

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites.

The two major issues are as listed in the title, all text is about 10-20% smaller, the ui elements displayed within web pages are also shrunk to this same degree (zooming in the page just makes everything appear distorted and thus is not an acceptable fix), and many parts of text or coding are broken on pages that cause them to display the wrong colors which make many sites all but impossible to read.

I do not utilize any of the windows settings for zooming or making text larger, I've already attempted to clear cache and cookies, and thus far I can't find any way to resolve the issue. To be clear, this is a firefox issue because other browsers such as chrome still display everything perfectly.

Asked by SchwhatNow 1 year ago

Answered by SchwhatNow 1 year ago

  • حُلّت
  • المُؤرشفة

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

  • حُلّت
  • المُؤرشفة

Canvas, Calendar and assignments not visible on firefox

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but… (read more)

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but when i tried to use safe mode and do the same in Firefox i wasn't able to get it to work. Video Link for the Screen Recording Done in safe mode

Asked by Bhalu 1 year ago

Answered by Bhalu 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 year ago

Answered by TyDraniu 1 year ago

  • حُلّت
  • المُؤرشفة

Twitter does not login on Firefox on Ubuntu

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering … (read more)

i am using Firefox Snap version 103.0.2 (64-bit) on Ubuntu 22.04. Whenever I try logging in to twitter, It shows a blank screen after I press login button after entering the password (Image is attached). I can login to other browsers I have installed on my laptop.

I have tried removing cookies of Twitter.com several times and even reinstalled snap version but the issue is still there. Any fixes for this? I can't keep switching browsers just for using twitter.

Asked by Jamshaid 1 year ago

Answered by Jamshaid 1 year ago

  • حُلّت
  • المُؤرشفة

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox 100, Google Services disconnects after a few minutes of having a tab open.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services… (read more)

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

Asked by mcg 1 year ago

Answered by Terry 1 year ago

  • حُلّت
  • المُؤرشفة

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my … (read more)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 1 year ago

Answered by Terry 1 year ago

  • حُلّت
  • المُؤرشفة

Wordpress Gallery Not Working in Firefox

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome. I tried turning off all my Add-Ons, I… (read more)

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome.

I tried turning off all my Add-Ons, I cleared the cache in the browser and W3 Total Cache, and I deleted the gallery and uploaded it again. None of these things worked.

I don't know what else to do.

Asked by AnnieBobanny 1 year ago

Answered by AnnieBobanny 1 year ago

  • حُلّت
  • المُؤرشفة

Cannot log in to a site I usually log into - but logins still valid via Edge.

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and cir… (read more)

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Asked by abrogard 1 year ago

Answered by Terry 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox 101 update is garbling dropdowns on IMDB home page

My Firefox browser was automatically updated to version 101 today May 31, 2022. The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and lef… (read more)

My Firefox browser was automatically updated to version 101 today May 31, 2022.

The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and left are displaying all their options on top of the web page content. Pages are not loading fully.

This is on a MAC. Safari and Chrome browser work properly for the IMDB page.

Is there a fix for this?

Asked by ltelotte 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • حُلّت
  • المُؤرشفة

Popups not working

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker … (read more)

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Asked by Amay 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • حُلّت
  • المُؤرشفة

Twitter doesn't load on my main account only on firefox

Dear firefox support team, Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again'… (read more)

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Asked by Xiapher 1 year ago

Answered by Xiapher 1 year ago