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Potential Hack / Unauthorized Login

Good afternoon, My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York arou… (read more)

Good afternoon,

My name is Darren Green and earlier this morning, I received an email stating that my account had been used to log into a Chrome Browser in New York around 4 AM CST. I was unaware of this login until checking my email around 9 AM CST and immediately changed my password for my FireFox account and enabled two factor authentication.

I do not know how my account was used to login from that browser and I am wanting to make sure my passwords and sensitive information are secure. Is it possible to check the legitimacy of the login and/or the login and editing history of my account?

Any help would be greatly appreciated. Feel free to email me at my account email address for any updates and additional information.

Asked by dg10 1 year ago

Last reply by cor-el 1 year ago

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Zoom Scheduler Add On stopped working.

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calen… (read more)

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calendar, I now get the message in a pop up box:

"Your Zoom FireFox Extension session has expired. Please login again."

Where do I 'login' again?

I've ensured I was logged in to my Zoom account and Google account.

Additionally, I ensured I have the most recent version of Firefox.

I've tried removing the add on by deleting it, closing firefox and logging out of my Google Account and starting over. I was hoping by re-adding the Add on it would finally ask me for permission to share between Zoom and Google Calendar. But it just happily seemed to reinstall and then give me the same error message.

Whose issue is this - Zoom? Google Calendar? Google Workspace? Firefox? I can't even tell.

My gut says to remove completely the Add on and start over to reconfirm the permissions - but removing the Add on to trash doesn't reset it.

Any ideas? TIA.

Asked by jenny.santanna 1 year ago

Last reply by cor-el 1 year ago

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Changing password

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the sam… (read more)

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.

Asked by nkrauchi 1 year ago

Last reply by Paul 1 year ago

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Two Factors Authentication always requested

Hi forum, I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of… (read more)

Hi forum,

I use Firefox 104.0 (64-bit) in Ubuntu. I use Firefox to connect to my gmail and my professional services which requires two factor authentication. For each of these services I check "Don't ask me again on this device". But each time I restart my laptop, I have to enter again my TFA. I guess this is a configuration problem, but I can't find which one is it: I don't know browse in private mode, so it should be something else. Any ideas? Kind regards

Asked by nz.mat80 1 year ago

Last reply by cor-el 1 year ago

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Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 year ago

Last reply by FredMcD 1 year ago

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Unable to Open Popup

Hi Mozilla, I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error. So… (read more)

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

Asked by GAC 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Ring Free Softphone Desktop Windows 10

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for … (read more)

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for this ?

The weird thing....Running Firefox 99.0.1 on a MAC it works fine, but fails everytime for windows. Clicking the provisioning link from my outlook email opening in firefox. Upon clicking on the provisioning like it fails to provision the Ring Freesoft Windows 10 Softphone Desktop client... It works for Chrome and Internet Edge PLEASE HELP

Asked by mastertechwizard 1 year ago

Last reply by FredMcD 1 year ago

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Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

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W101 Central

Simply put, I have used the website: http://www.wizard101central.com/ For MANY years, and now your system wont let it load. I have spent over an hour going through the… (read more)

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Asked by vanshipley 1 year ago

Last reply by MarkRH 1 year ago

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Protecting cookies from select sites

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and require… (read more)

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and requires them to contact me with a code every time I try to log in...It is very annoying!!

Asked by wetazz 1 year ago

Last reply by cor-el 1 year ago

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czyszczenie historii przeglądania stron z wiersza poleceń jaką komendę użyć?

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystk… (read more)

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Asked by wojnarowski.marek 2 years ago

Last reply by cor-el 2 years ago

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Password

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to t… (read more)

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

Asked by TDS 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (read more)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 year ago

Last reply by cor-el 1 year ago