منتدى دعم ”Firefox“

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

Dear Sir or Madam -

I installed Firefox version 84.0 on Friday, December 18th. Since that was done, when Firefox is first started after a Windows reboot, it causes the graphics driver to crash repeatedly. Each crash generates Display event 4101 (copied in below). Usually, after three crashes (sometimes more), Display event 4109 is generated (copied in below). At that point, Firefox is blocked from accessing the graphics hardware.

This condition prevents some webpages from functioning properly. An example of a page that did not function was an e-card from https://www.jacquielawson.com

I looked at this article - https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I followed the suggestion in the section titled "Search for and install new graphics drivers" , but no newer graphics driver was found.

Thank you for your assistance.

James Troy

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:53:52
       Event ID:      4101
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Display driver igfx stopped responding and has successfully recovered.

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:54:07
       Event ID:      4109
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Application firefox.exe has been blocked from accessing Graphics hardware.

Troubleshooting information

Application Basics

Name: Firefox Version: 84.0 Build ID: 20201211215739 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 6.2 9200 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compatibility Interventions Version: 17.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content Count: 6 / 8

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Add-ons

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org

Name: Cisco Webex Extension Type: extension Version: 1.8.0 Enabled: true ID: ciscowebexstart1@cisco.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.2 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Windows Defender

Type: Windows Defender

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (6.2.9200.17568) GPU #1 Active: Yes Description: 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Display0: 1680x1050@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 ScaledResolution0: source 1680x1050, target 1920x1080 ScaledResolutionCount: 1 GPUProcessPid: 3124 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features OpenGL: Reset on Next Restart

Failure Log (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads (#4539): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4540): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4541): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4542): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4543): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4544): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4545): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4546): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4547): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4548): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4549): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4550): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4551): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4552): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4553): GP+[GFX1-]: Updating unknown shared surface: 755914244257

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 23.45ms (0.44) Output Devices Name: Group Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 Speakers (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Communications Headphones (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Input Devices Name: Group Microphone Array (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Internal Microphone Array (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Microphone Array (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 External Mic (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Stereo Mix (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Internal AUX Jack (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: <link rel="preload"> (network.preload): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 738865 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 23 browser.cache.frecency_experiment: 2 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20201211215739 browser.startup.homepage: about:newtab browser.startup.homepage_override.buildID: 20201211215739 browser.startup.homepage_override.mstone: 84.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 1 browser.urlbar.tipShownCount.tabToSearch: 9 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.doorhanger-shown: true doh-rollout.mode: 2 doh-rollout.self-enabled: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.mozApps.used: true dom.push.userAgentID: e041eaebc65e4156b4f31d38740bec4a extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.usage.cancelCcSave: 4 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 84.0 font.size.variable.x-western: 14 gfx.crash-guard.d3d11layers.appVersion: 52.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0166 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.2857 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 3 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166 gfx.crash-guard.wmfvpxvideo.driverVersion: 9.17.10.2857 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0166 gfx.driver-init.driverVersion: 9.17.10.2857 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 idle.lastDailyNotification: 1608662024 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 229 media.benchmark.vp9.versioncheck: 5 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1462642211 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1572101772 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20201211215739 media.gmp-manager.lastCheck: 1608393183 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1582495812 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1608316040 places.history.expiration.transient_current_max_pages: 144831 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 374 plugin.flash.lastmod_lo: 1114040892 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_465.dll plugin.flash.version: 32.0.0.465 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.120643 privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 1598800505338005 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.socialtracking.notification.counter: 1 privacy.socialtracking.notification.enabled: false privacy.socialtracking.notification.lastShown: 1572106302933 security.remote_settings.crlite_filters.checked: 1608667370 security.remote_settings.intermediates.checked: 1608393442 security.sandbox.content.tempDirSuffix: {ca09ecae-df6c-4801-bb3a-e87881f068a0} security.sandbox.plugin.tempDirSuffix: {9440cecf-8a71-4e48-b7d7-689df58065d0} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.importedFromSqlite: true signon.rememberSignons: false signon.usage.hasEntry: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1607638697 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false fission.autostart.session: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.59 Version in use: 3.59

NSSSMIME Expected minimum version: 3.59 Version in use: 3.59

NSSSSL Expected minimum version: 3.59 Version in use: 3.59

NSSUTIL Expected minimum version: 3.59 Version in use: 3.59

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles\f5k4mrr1.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Printing

Modified print settings

print_printer: EPSON ET-2750 Series print.printer_EPSON_ET-2750_Series_-_JT.print_bgcolor: false print.printer_EPSON_ET-2750_Series_-_JT.print_bgimages: false print.printer_EPSON_ET-2750_Series_-_JT.print_duplex: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_left: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_right: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_top: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_evenpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_footercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_footerleft: &PT print.printer_EPSON_ET-2750_Series_-_JT.print_footerright: &D print.printer_EPSON_ET-2750_Series_-_JT.print_headercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_headerleft: &T print.printer_EPSON_ET-2750_Series_-_JT.print_headerright: &U print.printer_EPSON_ET-2750_Series_-_JT.print_in_color: true print.printer_EPSON_ET-2750_Series_-_JT.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_left: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_right: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_oddpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_orientation: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_page_delay: 50 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_data: 1 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_height: 11.00 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_name: print.printer_EPSON_ET-2750_Series_-_JT.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_width: 8.50 print.printer_EPSON_ET-2750_Series_-_JT.print_resolution: 360 print.printer_EPSON_ET-2750_Series_-_JT.print_reversed: false print.printer_EPSON_ET-2750_Series_-_JT.print_scaling: 1.00 print.printer_EPSON_ET-2750_Series_-_JT.print_shrink_to_fit: true print.printer_EPSON_ET-2750_Series_-_JT.print_to_file: false print.printer_EPSON_ET-2750_Series_-_JT.print_to_filename: print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series_-_JT.print_unwriteable_margin_top: 12 print.printer_EPSON_ET-2750_Series.print_bgcolor: false print.printer_EPSON_ET-2750_Series.print_bgimages: false print.printer_EPSON_ET-2750_Series.print_duplex: 2 print.printer_EPSON_ET-2750_Series.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series.print_edge_left: 0 print.printer_EPSON_ET-2750_Series.print_edge_right: 0 print.printer_EPSON_ET-2750_Series.print_edge_top: 0 print.printer_EPSON_ET-2750_Series.print_evenpages: true print.printer_EPSON_ET-2750_Series.print_footercenter: print.printer_EPSON_ET-2750_Series.print_footerleft: &PT print.printer_EPSON_ET-2750_Series.print_footerright: &D print.printer_EPSON_ET-2750_Series.print_headercenter: print.printer_EPSON_ET-2750_Series.print_headerleft: &T print.printer_EPSON_ET-2750_Series.print_headerright: &U print.printer_EPSON_ET-2750_Series.print_in_color: true print.printer_EPSON_ET-2750_Series.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series.print_margin_left: 0 print.printer_EPSON_ET-2750_Series.print_margin_right: 0 print.printer_EPSON_ET-2750_Series.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series.print_oddpages: true print.printer_EPSON_ET-2750_Series.print_orientation: 0 print.printer_EPSON_ET-2750_Series.print_page_delay: 50 print.printer_EPSON_ET-2750_Series.print_paper_data: 1 print.printer_EPSON_ET-2750_Series.print_paper_height: 11 print.printer_EPSON_ET-2750_Series.print_paper_id: 1 print.printer_EPSON_ET-2750_Series.print_paper_name: print.printer_EPSON_ET-2750_Series.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series.print_paper_width: 8.5 print.printer_EPSON_ET-2750_Series.print_resolution: 360 print.printer_EPSON_ET-2750_Series.print_reversed: false print.printer_EPSON_ET-2750_Series.print_scaling: 0.8 print.printer_EPSON_ET-2750_Series.print_shrink_to_fit: false print.printer_EPSON_ET-2750_Series.print_to_file: false print.printer_EPSON_ET-2750_Series.print_to_filename: print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_bottom: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_left: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_right: 12 print.printer_EPSON_ET-2750_Series.print_unwriteable_margin_top: 12 print.printer_HP_Deskjet_D4100_series.print_bgcolor: false print.printer_HP_Deskjet_D4100_series.print_bgimages: false print.printer_HP_Deskjet_D4100_series.print_duplex: -437918235 print.printer_HP_Deskjet_D4100_series.print_edge_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_edge_left: 0 print.printer_HP_Deskjet_D4100_series.print_edge_right: 0 print.printer_HP_Deskjet_D4100_series.print_edge_top: 0 print.printer_HP_Deskjet_D4100_series.print_evenpages: true print.printer_HP_Deskjet_D4100_series.print_footercenter: print.printer_HP_Deskjet_D4100_series.print_footerleft: &PT print.printer_HP_Deskjet_D4100_series.print_footerright: &D print.printer_HP_Deskjet_D4100_series.print_headercenter: print.printer_HP_Deskjet_D4100_series.print_headerleft: &T print.printer_HP_Deskjet_D4100_series.print_headerright: &U print.printer_HP_Deskjet_D4100_series.print_in_color: true print.printer_HP_Deskjet_D4100_series.print_margin_bottom: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_left: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_right: 0.5 print.printer_HP_Deskjet_D4100_series.print_margin_top: 0.5 print.printer_HP_Deskjet_D4100_series.print_oddpages: true print.printer_HP_Deskjet_D4100_series.print_orientation: 0 print.printer_HP_Deskjet_D4100_series.print_page_delay: 50 print.printer_HP_Deskjet_D4100_series.print_paper_data: 1 print.printer_HP_Deskjet_D4100_series.print_paper_height: -1.00 print.printer_HP_Deskjet_D4100_series.print_paper_name: print.printer_HP_Deskjet_D4100_series.print_paper_size_unit: 0 print.printer_HP_Deskjet_D4100_series.print_paper_width: -1.00 print.printer_HP_Deskjet_D4100_series.print_resolution: 600 print.printer_HP_Deskjet_D4100_series.print_reversed: false print.printer_HP_Deskjet_D4100_series.print_scaling: 0.65 print.printer_HP_Deskjet_D4100_series.print_shrink_to_fit: false print.printer_HP_Deskjet_D4100_series.print_to_file: false print.printer_HP_Deskjet_D4100_series.print_to_filename: print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_D4100_series.print_unwriteable_margin_top: 0 print.printer_HP_Photosmart_6520_series.print_bgcolor: false print.printer_HP_Photosmart_6520_series.print_bgimages: false print.printer_HP_Photosmart_6520_series.print_duplex: -437918235 print.printer_HP_Photosmart_6520_series.print_edge_bottom: 0 print.printer_HP_Photosmart_6520_series.print_edge_left: 0 print.printer_HP_Photosmart_6520_series.print_edge_right: 0 print.printer_HP_Photosmart_6520_series.print_edge_top: 0 print.printer_HP_Photosmart_6520_series.print_evenpages: true print.printer_HP_Photosmart_6520_series.print_footercenter: print.printer_HP_Photosmart_6520_series.print_footerleft: &PT print.printer_HP_Photosmart_6520_series.print_footerright: &D print.printer_HP_Photosmart_6520_series.print_headercenter: print.printer_HP_Photosmart_6520_series.print_headerleft: &T print.printer_HP_Photosmart_6520_series.print_headerright: &U print.printer_HP_Photosmart_6520_series.print_in_color: true print.printer_HP_Photosmart_6520_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_left: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_right: 0.5 print.printer_HP_Photosmart_6520_series.print_margin_top: 0.5 print.printer_HP_Photosmart_6520_series.print_oddpages: true print.printer_HP_Photosmart_6520_series.print_orientation: 0 print.printer_HP_Photosmart_6520_series.print_page_delay: 50 print.printer_HP_Photosmart_6520_series.print_paper_data: 1 print.printer_HP_Photosmart_6520_series.print_paper_height: -1.00 print.printer_HP_Photosmart_6520_series.print_paper_name: print.printer_HP_Photosmart_6520_series.print_paper_size_unit: 0 print.printer_HP_Photosmart_6520_series.print_paper_width: -1.00 print.printer_HP_Photosmart_6520_series.print_resolution: 600 print.printer_HP_Photosmart_6520_series.print_reversed: false print.printer_HP_Photosmart_6520_series.print_scaling: 0.80 print.printer_HP_Photosmart_6520_series.print_shrink_to_fit: false print.printer_HP_Photosmart_6520_series.print_to_file: false print.printer_HP_Photosmart_6520_series.print_to_filename: print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_left: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_right: 12 print.printer_HP_Photosmart_6520_series.print_unwriteable_margin_top: 13 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true 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I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,

J.L

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

For the past several updates, it seems that Mozilla is becoming a form of bloatware, trying to be all things to all people. Many of us have been involved in the use of computers for 30 years or so, have got our systems to do what we wish to do - we are not gamers, not webpage entrepreneurs, code-writers etc. who marvel in making programme monstrosities.

My system is set up for the disabled - employing VoIP, IP etc. and you f*k it up with your 'forced' changes - yes, they are supposed to be optional, but you throttle and throttle until we have to push 'yes' to update and then we have to trim away what is necessary - in my instance - tools for the disabled of which you don't seem to give a merde. You are all in your own little worlds and don't realize the breadth of the Mozilla community and who uses it - PARTICULARLY FOR SURVIVAL NEEDS - who do not fit into your preoccupations with becoming bigger and better.

Perhaps you might come out with a slimmed down - remove the McD fats and salt - version so that the rest of us can continue to use Mozilla without it causing out computers from shutting down - which has been a problem since the past 3 updates.

This has been an issue for well over 3 years(Firefox claims this is a suspect site--yea, right--the US NAVY?)-At least we were previously able to access the site by "accepting the risk"

Since I just downloaded the latest Firefox update yesterday, now I can't get to the site at all

Please tell me how I can delete the latest Firefox 'update' so I can again access the Navy Weather site--I mean, like we are in the middle of the storm season here in Fla. Navy Weather is critical to our preparedness actions--

Please help with this-- Thank you, Gary

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Like several others, I have been getting this error. My wife relies critically on using Barclays for two charities, and it is driving her mad! I have noticed that when this error appears, rre-sending the current URL in full seems to restore normal operation. It did not appear until 91.0.2 arrived.

SHORT SUMMARY:

A few specific direct downloads from a third-party server successfully finish in Regular browsing mode but fail half-way in Incognito mode. This is reproducable on numerous tries and persists between Firefox restarts, system reboots, and ISP changes. This difference between Regular and Incognito remains even when the requests that the browser sends are fully word-for-word identical, down to the DNT=1 in the request. There are no issues with downloads in Google Chrome on the same machine, and similarly no issues in Incognito mode in an old ESR Firefox (v52) on a really old laptop with WinXP. This problem ONLY appears in Firefox 92. ========================================

FULL DETAILS:

I'm using the latest public release of Firefox, 92.0.1, on Windows 8. I have a habit of using Incognito mode most of the time, and I found out that certain downloads fail in Incognito tabs - but succeed in Regular tabs. A few examples:

http://down.360safe.com/cse/360cse_official.exe http://down.360safe.com/cse/360cse_9.5.0.122.exe http://down.360safe.com/cse/360cse_9.5.0.114.exe http://down.360safe.com/cse/360cse_9.0.1.162.exe

They are direct links to the .exe setups of various versions of an obscure browser called 360 Extreme Browser, recommended for use with WinXP on obsolete hardware since it's supposedly very lightweight. You can run them through VirusTotal if you want. The first link always points to the latest release, the other links are specific releases.

When I open any of them, I am first presented with the regular download dialog box, while Firefox automatically starts downloading the file to %TEMP% in the background, without waiting for my decision (as it always does):

https://i.imgur.com/0D6pH4Z.png

... then, a couple seconds later, I'm presented with the "source file could not be read" error.

https://i.imgur.com/3f6StGQ.png

When I click OK, the first dialog box also disappears, and there is no trace of the (failed) download left in the download widget in the top right.

Alternatively, I can try to be very fast, and as soon as the first dialog box appears, I can quickly click "Save File" and press Enter in the folder selection window that appears. That way, I can confirm the download before it gets a chance to fail. But it fails anyway, except this time I can see the incomplete file in my destination folder, and the failed download in the list of downloads in the top right corner of Firefox. This download fails about 5-15 MBs into the file - it's different between different attempts.

It is my understanding that the "nature" or "mechanism" of the fail is the same, but if it happens while it's downloading to %TEMP% and I haven't selected the folder yet, then I'm presented with an explicit error message and there is no trace of it in the download history, and if it happens when I've already selected the folder, then there is no explicit error message and the failed download is displayed in the download history.

In the latter case, I can then press "Retry download" in the download history. Then, the download will successfully restart (not from zero, but from the percentage that it failed at) and will successfully complete. But the FIRST try, initiated by the tab ("by the page"?) and not by the "download history" widget in the corner, ALWAYS fails at some point between 5-15 MBs.

========================================

INVESTIGATION AND LOGS AND LOTS OF TECHNICAL DETAILS

So you might say, that third-party server is acting weird and is probably misconfigured. But:

• This download ALWAYS SUCCEEDS without any problems in Regular (not Incognito) tabs. It ALWAYS FAILS in Incognito.
• This download ALWAYS SUCCEEDS in Google Chrome that I have on this same machine, both in Regular and in Incognito.
• This download ALWAYS SUCCEEDS in Firefox 52.9 ESR on a really obsolete laptop with WinXP that I have, connected to the same network(s), both in Regular and in Incognito.

To sum up, this fails VERY SPECIFICALLY in Incognito mode in Firefox 92 (current modern version) and NOWHERE ELSE.

All download attempts that are successful (non-Incognito FF 92, Google Chrome, FF 52.9 ESR...) result in a downloaded file with the same correct size and checksum. The download that is successfully RESTARTED after failing in Incognito (read details above) also results in a file with the same size and checksum.

I am not aware of any software on this machine that would be interrupting the download, such as antivirus. In any case, it's interrupted when it reaches a different random size on each different attempt, and it only affects Incognito Firefox and nothing else - not Regular tabs of FF and not Chrome. I have also tried two different ISPs - one that provides me with Ethernet at my place, and my mobile phone ISP. Same behavior between them. The only third-party plugin that I have in Firefox is uBlock. I disabled it completely and this didn't change anything.

I've inspected the requests and responses, using Firefox's own dev tools.

REGULAR TAB (not incognito) = SUCCESSFUL DOWNLOAD

https://pastebin.com/xzXXJDEt (so as not to clutter this message with long request listings)

INCOGNITO TAB: FAILED DOWNLOAD

https://pastebin.com/Nq0txZ9P (same reasoning)

The differences are: Incognito mode forces HTTPS, sends Sec-Fetch- entries in the GET request, and also sends DNT = 1. Everything else is the same.

I then went to Firefox settings and enabled sending DNT *all the time*, even in Regular (non-incognito) tabs. I also tried to download explicitly from the https:// URL in Regular (non-incognito) mode, just like Incognito mode forces https. This resulted in a request that is sent from a Regular tab but is 100% identical to the request sent from Incognito mode. Read below:

https://pastebin.com/0QCpKqBZ (same reasoning for hosting on Pastebin)

You can check that this request from a Regular (non-incognito) tab is now word-for-word identical to the request from an Incognito tab. Yet, the download from Incognito STILL fails at ~10 MBs into the file, and the download from Regular STILL succeeds. I fail to see any difference between the requests, whatsoever.

In the Cookies tab, there are "No cookies for this request" for both Regular and Incognito downloads. The Security tab looks 100% identical for Regular and Incognito downloads, and looks like this: https://i.imgur.com/SAhzquW.png (idk how to copy this in plaintext form).

In another online discussion elsewhere while I was troubleshooting this, I was advised to see if network.dns.echconfig.enabled was set to TRUE and to try setting it to FALSE. Not sure what this would change, but I went to check and found that it was already FALSE.

Also, in that discussion elsewhere, I had one more user running Firefox on Windows 10 (according to his publicly displayed user agent) confirm this. But I don't know how to reach him to ask for extensive troubleshooting like mine.

========================================

FINAL SUMMARY:

• Some specific downloads fail halfway in Incognito Mode in latest Firefox
• There are no issues in Regular (non-incognito) mode, or in Google Chrome on this same machine, or in obsolete Firefox 52 on another machine
• This persists across Firefox restarts, reboots, ISP changes
• This difference between Regular and Incognito modes persists even when you change settings so that the sent GET requests are 100% word-for-word identical

Help me troubleshoot this further? Even if this is caused by that third-party server acting up (for whatever reason), how does it tell between my Regular firefox tab and my Incognito firefox tab when the sent requests are the same? And even if this is caused by something else on my machine or in my network, then the same question applies, how can this "something" tell between my Regular and Incognito tabs?

Firefox has been updated on my PC at least 100 times. It ALWAYS brings up the screen asking me to verify if thiis program can make changes to my computer, Why? Is v 102.1 the latest? I don't know I see other comments about other versions.

And so many more issues I am about to pull every last hair out of my head. I don't even know how your Bookmarks work, nothing like I've ever seen. And, why does Firefox Browser open in different pages, sometimes. I'll have 2 rows or 3 rows of add-ons. Sometimes the font is so tiny I cannot read it, other times it's just fine.

I know what you are going to do. You'll give me some instructions with words that mean nothing to me. Then you'll provide articles I can read, and they mean nothing to me either. I AM NOT an IT person. I just want to turn on my computer and have it work properly JUST ONCE! Wouldn't that be great, then maybe twice in a row!

I thoiught i would be happy with Firefox, but I'm not. Just like I'm not happy with Windows platforms from 7 onward. Instead of making things easier for the everyday user all you do is make things more confusing and complex. I read some of the questions on this website and I don't even know what they're talking about.

I just want Firefox to WORK

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a saved blue screen. Please help! Malcolm.

When I do a web search for genuine companies/stories/facebook etc I get this "clickserve.dartsearch.net" listed in the search heading!

The search then either times out or it blocks access to the person/company I want to visit

I have Malwarebytes scartching their heads and even my VCN do not know what is goinf on :(

Help!! It is driving me crazy over the last week

Firefox automatically updated today and I cannot open my game website to full screen. The display looks like a phone app displayed on a 15" monitor. It's too small to play a game. Windows 10, Dell Inspirion 15" (all drivers up to date), Firefox 91.02 64bit What is going on?

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?