Showing questions tagged: اعرض كل الأسئلة

How do I disable the mozilla.com news popups?

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not reques… (read more)

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not request this and I want it gone.

Asked by jefrdno 4 months ago

Last reply by cor-el 4 months ago

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (read more)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Connection drops frequently

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for mon… (read more)

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Asked by r-fisk 5 months ago

Last reply by zeroknight 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (read more)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 5 months ago

Last reply by Terry 5 months ago

Unknown htm file with random name and zero size in Downloads folder

Hello there, Today i found that there is a htm file in my Downloads folder which I haven’t download it. The name is 65k7m58G.htm with zero bytes size. I opened it with… (read more)

Hello there,

Today i found that there is a htm file in my Downloads folder which I haven’t download it. The name is 65k7m58G.htm with zero bytes size. I opened it with notepad and is completely empty. I’ve checked my downloads window in FF (ctrl+j) to see where that file downloaded from but it’s nothing there!

Is there any known bug that generates empty htm file in Downloads folder?

by the way I checked my whole system with Eset smart security and everything sounds good.

Thanks

Asked by Webigo 3 months ago

Last reply by Terry 3 months ago

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (read more)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 2 months ago

Last reply by cor-el 2 months ago

Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (read more)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka 2 months ago

Last reply by cor-el 2 months ago

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (read more)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Asked by R C 2 months ago

Last reply by zeroknight 2 months ago

Please pleeeeese add support for progressive web apps

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use… (read more)

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use websites in split screen without the search bar area eating into the web page.

Asked by Abu Khair 2 months ago

Last reply by cor-el 2 months ago

Update Firefox browser

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years a… (read more)

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years ago), via Package Manager. Because for a while, I no longer receive support, that way I neither receive updates. So, I can't update again Mozilla Firefox via Package Manager. Please let me know how can I proceed to achieve this update. Thank you!

Asked by irefam 1 month ago

Last reply by cor-el 1 month ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 month ago

Last reply by cor-el 1 month ago

OneDrive search stopped working in Firefox

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I ha… (read more)

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I have uninstalled/reinstalled. Power off/Power on my system. Confirmed I am using the latest version. The search on OneDrive works in Chrome, but I prefer using Firefox. Any other suggestions I can try?

Thanks

Asked by Vince 4 months ago

Last reply by zeroknight 4 months ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I can't access the Firefox browser

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxve… (read more)

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxversion <=124.0.1

Asked by Christine O'Sullivan 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sess… (read more)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Asked by STAMPS 3 weeks ago

Last reply by cor-el 3 weeks ago