Gear Icon is new and I don't want it!

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How c… (read more)

Recently a "gear" icon has appeared on the bottom left of my screen while using Mozilla. It relates to moving the tabs. I don't want to do anything with my tabs. How can I get rid of the icon? The icon reduces the horizontal screen space available. I have a small laptop so this small amount of space is important.

Thanks for your help! Cindy

Asked by Cindy DeLong 1 hour ago

Last reply by Denys 9 minutes ago

Duckduck slow with Firefox

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Fir… (read more)

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Firefox 148.0.2, Windows10. Is this a recognised current problem?

Asked by tony.wilkinson 2 days ago

Last reply by jonzn4SUSE 23 minutes ago

retrieving data after moving from windows to linux

I switched from Windows to Linux. I have signed in and tried retrieving bookmarks, browsing history and passwords, AFTER already having formatted my computer and deleted … (read more)

I switched from Windows to Linux. I have signed in and tried retrieving bookmarks, browsing history and passwords, AFTER already having formatted my computer and deleted Windows. I signed in to the same account, had syncing on, but i can't seem to get any of the stuff back. I didn't have any additional backup files with those. Is there anyway i could somehow restore it all? The bookmarks are most important to me out of those. I'd be extremely grateful for any help

Asked by Magdalena D. 3 hours ago

Last reply by Paul 30 minutes ago

Addon versions in awaiting review for 3 days

Hi, my extension is 3 days on awaiting review, I release/sign pretty often as it's in active development. Is there anything I can do on my side? Addon Name: Hutch … (read more)

Hi, my extension is 3 days on awaiting review, I release/sign pretty often as it's in active development. Is there anything I can do on my side?

Addon Name: Hutch

Asked by hutch5 5 hours ago

Last reply by TyDraniu 1 hour ago

Lost bookmarks and restore from backup does not work

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of … (read more)

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

Asked by hs.lakeshore 1 day ago

Last reply by TechHorse 2 hours ago

Lost my Passwords on my desktop and can't recover them through profile manager.

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worr… (read more)

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Asked by cajones13 16 hours ago

Last reply by TechHorse 3 hours ago

Firefox is Loading eBay.com

This is to report that after clearing the cache for eBay.com in Firefox, the site now loads correctly. Please dismiss my earlier reports regarding this matter. Thank you,… (read more)

This is to report that after clearing the cache for eBay.com in Firefox, the site now loads correctly. Please dismiss my earlier reports regarding this matter. Thank you, Chauncey R. Black

Asked by Chauncey R. Black 7 hours ago

Last reply by Paul 7 hours ago

I need to relocate 'lost' bookmarks organized in directories & subdirectories.

I have organized my bookmarks into various directories & sub-directories. On occasion, these directories &/or sub-directories 'migrate' if I'm not precise with my… (read more)

I have organized my bookmarks into various directories & sub-directories. On occasion, these directories &/or sub-directories 'migrate' if I'm not precise with my cursor movements. Is there a search function I can use without having to go through each directory/sub-directory one-by-one?

Asked by shopinguy 11 hours ago

Last reply by nrf83 9 hours ago

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Asked by bjamsden 3 months ago

Last reply by barry44 9 hours ago

Why is Biometric login not available in Firefox extension for Dashlane?

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox D… (read more)

I use Dashlane as an extension in android Firefox on my Acer Swift GO 16 laptop. I use my fingerprint to log into the laptop but in the security settings in the Firefox Dashlane extension I see the message: "Your browser does not support biometrics. To use this feature, install the Dashlane extension using Google Chrome or Microsoft Edge." I prefer to use Firefox.

Why is the option to use Biometrics (fingerprint in this case) not available?

Asked by snooky67 10 hours ago

Last reply by nrf83 9 hours ago

need help moving from one search engine to another.

I'm trying to move search engine from yahoo search to Firefox search engine because I had the Firefox search engine on my old phone and I liked it because it worked bette… (read more)

I'm trying to move search engine from yahoo search to Firefox search engine because I had the Firefox search engine on my old phone and I liked it because it worked better than yahoo.

Asked by et682994 23 hours ago

Last reply by James 10 hours ago

Help restoring all old FF date like history, pw etc. etc.

I was on my laptop W 11. Shut down opened up again and all my old firefox data was all gone. no pw no bookmarks no history. Shut down restarted etc. Some strange new pr… (read more)

I was on my laptop W 11. Shut down opened up again and all my old firefox data was all gone. no pw no bookmarks no history. Shut down restarted etc. Some strange new profile window opened up, which is awful, showed up how do I get back the old one? Thank you

Asked by midogsrgr8 22 hours ago

Last reply by Paul 11 hours ago

I receive 10 to 20 junk/spam emails a day in my email inbox, how do I stop this influx of junk emails?

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do… (read more)

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do?

Asked by rtebge 1 day ago

Last reply by Paul 11 hours ago

Shortcuts wont stop changing

Why is every company from Microsoft, Google and Firefox so obsessed with changing how I have my devices set up? I do not want all the extra feed as I open the browser. Ev… (read more)

Why is every company from Microsoft, Google and Firefox so obsessed with changing how I have my devices set up? I do not want all the extra feed as I open the browser. Every time the browser is opened there is so many more added shortcuts to my main screen. That is super annoying when I already had in place the shortcuts I wanted. I have gone through multiple times to dismiss the ones Firefox had added to the shortcuts. But new ones just keep popping up in the shortcuts. I have also blocked all the advertisements such as sports, fit health, politics and many more that is offered that I do NOT want. It crowds up space and is VERY distracting to my homework assignments. I just started using this browser because my college recommended that I install it to my laptop because Microsoft does not support 100% of their programming requirements. I wish the settings to find this would be easier and more available to the average Joe who is not familiar when changing browser settings. Plus it switch my mouse buttons. When I have always used the Left click on the mouse to select the word that needed to be modified auto correct spelling... now it is set for the Right click of the mouse. Why does every company feel the need to completely modify other peoples stuff? Same thing with my TV connected to the WI-FI. Ads are always popping up, modifying TV preferences, moving apps around on the main screen. Every time I power up it has a new screen. Its honestly disgusting. The world around us is always changing... can our personal home lives be left alone with our preferred preferences? With out major companies thinking "Heeyyy we can make that better!" without asking from the consumer! It would be nice to have the option when powered on asking "We have a new product, would you like to try it?" allow us to select yes or no! Or just fix the old stuff that had glitches... but nah we going to keep pushing forward and annoy everyone to fill our pockets! I am NOT pleased with the product that has been recommended to me.

Asked by vr.hansen.32 1 day ago

Last reply by Paul 11 hours ago