drag and drop keeps breaking.

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently. i think i have f… (read more)

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

Asked by goombabomber11 6 days ago

My Windows pc mozilla account is not accessible

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and … (read more)

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

Asked by Manolis Parlis 1 day ago

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (read more)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Asked by Paul Ellis 1 day ago

Trying to update email address

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it… (read more)

Am trying to update my email address. When I try to make the secondary the primary, it wants a verification code entered. The field for this code will not let me paste it or enter it manually. Will this glitch be fixed soon?

Asked by Carmen 1 day ago

Salesforce issue with new Firefox version 125.0.2

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has ca… (read more)

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has caused an issue with my staff calendar. I have reached out to improveit! 360 they are a force.com developer and they will not help, said the error is caused by Firefox interpreting the code. I have figured out a work around to get the calendar to load correctly for a short term solution. Below is a screenshot of the error, any help would be greatly appreciated.

Asked by Rodney0909 1 day ago

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (read more)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 22 hours ago

2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (read more)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Asked by Sarah 14 hours ago

Ghost Entries on the Win 11 Taskbar

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar. I have a laptop attached to a dock which is c… (read more)

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

Asked by CWeinhofer 6 hours ago

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (read more)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 3 hours ago

How to delete dual inbox's

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I … (read more)

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

Asked by Bisha 3 hours ago

Firefox does not detect ShadowsocksX proxy settings

I’m using the official ShadowsocksX app to relay network connections through a Shadowsocks server, and Firefox seems to be having compatibility issues. The browser does n… (read more)

I’m using the official ShadowsocksX app to relay network connections through a Shadowsocks server, and Firefox seems to be having compatibility issues. The browser does not load pages when proxy settings are set to “auto-detect” or “use system:” I’m getting the “Unable to connect” error message. Manually setting the SOCKS host to 127.0.0.1:XXXXX does fix the problem, but that also means I have to switch back to “system” whenever I turn Shadowsocks off.

Neither Safari nor Chrome requires manual action to relay connections on the same computer.

On a different computer, I’m using the Outline client to connect to the same Shadowsocks instance. Firefox does not have issues with that.

Asked by BirdKeeper 1 hour ago

Two gmail accounts

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail acco… (read more)

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

Asked by glassguru1345 1 hour ago

Pocket

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I tr… (read more)

I don't like getting recommendations in Pocket that you need a subscription to read. Why waste my time giving me the initial information on something, but then when I try to read it, I can't because I already have too many subscriptions. Seems like there used to be an option besides "Dismiss" to not show content from particular sites?

Asked by marjica 48 minutes ago

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (read more)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 34 minutes ago

Firefox tabs and application crashes frequently

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes. Can anyone help me read the crash reports a… (read more)

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

Asked by epiphora97 19 minutes ago