Showing questions tagged: اعرض كل الأسئلة
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Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (read more)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 1 month ago

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Autofill passwords/TF codes

Locking this thread, please continue here: [/questions/1446495] Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or te… (read more)

Locking this thread, please continue here: [/questions/1446495]
Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 1 week ago

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"Enter" don't execute search in Firefox

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch… (read more)

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch to Edge, how to i fix it?? it just happened randomly. More precisely it's the center of screen search-bar that don't work. I can still use the standard (top) search-bar

I have already tried to update it, close it, nothing works. And i would really like to not lose all my settings by uninstalling it.

Asked by jesperbobbel 9 months ago

Answered by valentinesire 9 months ago

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The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (read more)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 9 months ago

Answered by r.thomas.wright 9 months ago

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Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 month ago

Answered by pauljaniga 1 month ago

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Wrong Country and Language

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. Thi… (read more)

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

Asked by rmrav48 1 month ago

Answered by rmrav48 1 month ago

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Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (read more)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 2 months ago

Last reply by cor-el 2 months ago

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Firefox pin, history and bookmarks disappeared

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also mi… (read more)

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also missing home button

Asked by Elke's Firefox 11 months ago

Last reply by Paul 11 months ago

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My original question was how to prevent McAfee demands to be installed.

My original question was how to prevent McAfee demands to be installed. The reply was "That isn't a Firefox issue but McAfee support to resolve for you. Also check wit… (read more)

My original question was how to prevent McAfee demands to be installed. The reply was "That isn't a Firefox issue but McAfee support to resolve for you. Also check with McAfee site and support about their software issue. Also Firefox Browser doesn't do popups to buy a product or software. " However the title of the popup IS Firefox. Would you suggest that McAfee is the originator of the malware?

Asked by billyork 9 months ago

Last reply by James 9 months ago

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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 11 months ago

Last reply by Paul 11 months ago

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I think I logged into Thunderbird . Not Sure. So my Password is OK is that right ??? I guess Thunderbird doesn't have an email address so I'll never know

Is this the only way to send thunderbird an email??? If it is that's OK. I am a fairly new customer of Thunderbird. I have a new laptop and want to find out if Thunderbi… (read more)

Is this the only way to send thunderbird an email??? If it is that's OK. I am a fairly new customer of Thunderbird. I have a new laptop and want to find out if Thunderbird has any questions forb me to answer. I think my password is OK, cause I signed in somehow. I am Blaine McKearney phone  : [removed from public] , email : [edited] @telus.net in Calgary, Alberta, Canada. Please send me an email if I have failed to open an account properly.

Asked by loomac 1 month ago

Last reply by James 1 month ago

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how do I always use Desktop mode on Firefox on Windows 10?

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mob… (read more)

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mobile device. Looks like either Windows has changed indicating I am on a mobile device (which a laptop is mobile) or Firefox has changed and defaults to mobile for Windows? Selecting ask for Desktop View is no longer available. I do not want Mobile view and the mobile view on my laptop for this site is not useable. I have been using Firefox since 1990. Never had this issue before. Please help.

Firefox on my other laptops and desktops with linux see the site fine. Chrome works. Edge works. But my preferred browser has an issue.

Win 10 Home 21H2 with Firefox 108.0.1

Asked by kurt.sanger 1 year ago

Last reply by Paul 1 year ago

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dont you have any support for me

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password emai… (read more)

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

Asked by cbihon 7 months ago

Last reply by James 7 months ago

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Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 1 year ago

Last reply by cor-el 11 months ago

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Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 2 months ago

Answered by zeroknight 1 month ago