Showing questions tagged: اعرض كل الأسئلة

Problem due to latest Firefox update

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something i… (read more)

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something is preventing my ebooks from opening correctly. The ebooks open, but only a single page appears and none of the navigation controls load.

Amazon support suggested trying a different browser. I loaded the Edge browser and had no problems opening my ebooks. I prefer to use the Firefox browser so I hope you can fix this issue.

Regards, ddi

Asked by ddi2200 2 days ago

unable to receive emails for last 2 days

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No pro… (read more)

unable to receive emails for last 2 days, w11 desktop. I get the msg failed to connect to server Sending emails not put in sent folder, can save in local folder. No problems before this.

Asked by stuhal1 2 days ago

Last reply by jonzn4SUSE 2 days ago

YouTube video issues on FireFox

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in.… (read more)

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Asked by Smokeydeathcap 2 days ago

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PDF Editor options are unusable (grayed out)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screensho… (read more)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screenshot). What should I do to re-enable the features?

Asked by RxF 3 days ago

Answered by RxF 2 days ago

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How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 2 days ago

Answered by cor-el 2 days ago

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (read more)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 4 months ago

Last reply by cor-el 2 days ago

unable to open Firefox when clicking on a link in Outlook email...a MS edge windows opens up with the web page.

Dear Sir: I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensu… (read more)

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

Asked by Alok Gupta 2 days ago

Last reply by jerban pls 2 days ago

I cannot any of my email to work either send or get

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help Deanna Spencer … (read more)

i cannot log on to either one of my E-mail accounts, I had lost a password and got a account recover key from Mozilla that won't work either. I need help

Deanna Spencer Dream Host cannot to get the mail to go through either

Asked by dspencer2 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Fireefox not loading google.com pages

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Ed… (read more)

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.

Asked by doughollywood 3 days ago

Last reply by doughollywood 2 days ago

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Google Sheets Cells Turn Black

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will com… (read more)

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will come back but just briefly and back to black. Very annoying as these are shared sheets for my business with other employees. It's not happening in Vivaldi Browser or Edge. I hate Chrome so not even trying it there but guessing it's fine. Seems to just be Firefox all of a sudden. See pic. Help please as I have no clue what's causing this.

Asked by Keith Robinson 3 days ago

Answered by Keith Robinson 2 days ago

FF Browser Update Malfunction?

This morning my Linux Mint PC notified me via Update Manager that an update to FF version 126 was available. I ran the update and it completed with no problems. I use FF … (read more)

This morning my Linux Mint PC notified me via Update Manager that an update to FF version 126 was available. I ran the update and it completed with no problems. I use FF as a Flatpak. When I checked the FF version in FF Help>About FF it still showed version 125.0.3 even after restarting FF and the PC. I checked the Synaptic Package Manager on my PC and it shows that my current FF version is 126. The Software Manager shows the current version is 125.0.3. Why is FF still showing the previous version after I ran the update for 126? I'm concerned that I might have a compromised FF even though I updated it via Linux Mint Update Manager like I always do for any program updates. Thank you, Colin

Asked by Colin 3 days ago

Google Calendar won't print whole day on Firefox

FIREFOX won't print whole day of my google calendar - now it just prints when I get to the computer and print out the day - but then it skips the morning or night - BUT I… (read more)

FIREFOX won't print whole day of my google calendar - now it just prints when I get to the computer and print out the day - but then it skips the morning or night - BUT I can go to Chrome and it will print from 6am to 12midnight .... PLEASE get this fixed - such a pain to log in to another calendar/browser ETC all the time

Asked by 3D H&G 3 days ago

Firefox randomly moves address bar suggestions around

Hi everyone, I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefo… (read more)

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

Asked by agwien 3 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

scheduled task running

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long … (read more)

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

Asked by Brett Isaacs 3 days ago

Last reply by Brett Isaacs 3 days ago

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Mozilla Firefox NIGHTLY 127.0a1

Hi, Why is it so much updates all the time with Mozilla Firefox NIGHTLY Browser for the 127.0a1 version that was released 15th of April 2024? I don't even see the benefi… (read more)

Hi,

Why is it so much updates all the time with Mozilla Firefox NIGHTLY Browser for the 127.0a1 version that was released 15th of April 2024? I don't even see the benefits of the updates or any information and what the content is in them. by clicking on "What new" doesn't show anything other than this from 15th of April.

https://www.mozilla.org/en-US/firefox/127.0a1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog

Regards, MrCitizenUnknown

Asked by MrCitizenUnknown 3 days ago

Answered by NoahSUMO 3 days ago