Firefox Community Forum

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or can it be deleted?

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

hello - since yesterday, the links on the startpage don't show anymore, even though they were perfectly fine the day before yesterday, when I shut down the laptop.

i can't find where I could change anything, since in the settings, the 4 lines are still activated, nothing has changed except they're suddenly not showing anymore.... ?

what can I do???

I did try to search through the articles, didn't see anything that could help me.

I would even save them and open a new profile if there's no way to fix it, if only I could find where those links on the startpage are stored...

thanks for helping.

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

I really enjoy the new sidebar revamp, but I've had an issue with it recently that I haven't been able to find a solution for. Typically, the settings gear is supposed to be situated near the bottom of bar. However, as demonstrated in the attached image, it is at the top near the bookmarks and history buttons. I have tried reinstalling the browser from scratch, turning the sidebar on and off, turning vertical tabs on and off, and even getting rid of my custom CSS theme for a time. None of these have worked. If anyone knows what the root of this issue is, I'd really appreciate the help.

I changed my password.......still not letting me in....so I changed emails....I'm confused.....I want to know did my new pc accept my change of passwords from my older computer?

hallo, I use "Qwart" Browser as Internetbrowser in Firefox extension. But I can't see an Qwart-icon on menue-strip. I receive a message "Quart-Search engine can't read and change data from this Webside" Extention best regards klosterberger

I bought a new computer 7-1-25 and I wanted to contact you about problems with your update, but it rejected my Acct Key - and when I looked at the email I got with the acct key it said Windows 10 - which tells me someone hacked my old acct because I have Windows 11 as of 7-1-25!

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser?

Message reads: "Your browser is being managed by your organization" Please help me regain control of my browser!

Regards

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to remove it, I will use Firefox again.. I don't like it... I like a clean home page, and would think I can have the option of removing it.