منتدى دعم ”Firefox“

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

When I ask WordPress to "preview in new tab," I get a File Not Found screen. (See uploaded image.) This works fine in Chrome (which I rarely use) but not in Firefox, so I'm thinking it might be a Firefox issue. The Tablet and Mobile previews work fine, but they don't require a new tab. I thought it might have to do with pop-ups, so I made my blog's URL an exception. That didn't help. Then I disabled the pop-up blocker altogether. That didn't help either. I've never had this problem before although I've been using both Firefox and WordPress for many years. I'm working on an old laptop (current one is kaput), but I think everything's up to date. Windows 10. Any idea what the problem might be? TIA for any help. This is driving me nuts!

I use an addon to mute all tabs by default. The problem is that muted tabs have the MUTED text, which shrinks the size of the tab name/title. My old eyes can't deal with that very well.

Is there any way to prevent this text from showing up globally? Thanks.

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10.

On many sites, when I click in the email field, a drop down list of email addresses appears from which I can make a selection using the mouse or up/down arrow keys. Some web sites have as few as two email addresses in the drop down list, others have many more. I recall that one site has about fifteen email addresses in the drop down list.

How can I remove a non-applicable email address from the drop down list?

How can I clear the drop down list of all email addresses?

Thanks.

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/

I was viewing this page: https://www.eurogamer.net/with-the-new-ps-plus-premium-and-extra-sony-opts-for-the-car-boot-sale-approach-to-catalogue-gaming

I was taken out of the page without pressing anything and taken to this recommendation. In particular, it appears like an official Firefox message and security recommendation, with Firefox suggesting I should install this extension for my security. Sadly I don't have a screenshot but it's happened twice this morning already.

Is this really Firefox endorsed? Or are they pushing their extension with fake credentials? How is the page viewing interrupted this way and diverted automatically to another webpage?

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will stop, then i drag bar back upward where it took off. I have replaced batteries in mouse thinking low voltage, not this issue, on-screen cursor will stop/n start or to me acts like too many other background apps running using all bandwidth or ram = low batt voltage =replace batt problem solved. scrolling issue does seem to happen more often in overnight hours, hard to say definitively, MS is no help, after reading 9 pg. of community scrolling issues mine is diff. no issues of randomly, this has been happening for awhile 2yrs maybe more. its the random part that confuses me, i gone threw all mouse settings on/off n firefox, windows, HP, no fix, no error, very odd, i have changed wireless mouses, i dont think i've tried a corded one, after this i will, just gotta find it. HP laptop; Gear Head MPT3200RED mouse;HDMI cord to 42" Sanyo LED TV; ANKER USB w/4 xtra slots; I never touch laptop lid is closed all time, multiple screen switch on. Its very annoying only one indention roll of wheel, one line selected in win settings, mouse receiver plugged into laptop which is approximately 6 ft. away max. there will be days works perfectly normal, n then this evening started again, probly been week maybe, i'm gonna start keeping track of every factor i can think off date, time, website, tabs active, extension s on/active eg. just now tubi going threw my list which is very long page, 6 dvd picture lines down boom takes off just caught it around line 20 outta 150 lines maybe, heres thot, internet access threw verizon hotspot using tether hi speed cable connected to Galaxy S9, if web page not fully loaded thats when action starts, once it starts doesnt matter then random part kicks in, i can restart cpu, or disconnect S9 for minute , sometimes that helps, but not always. oh. i also use onscreen keyboard to type...suks...this Q has taken over hour to type as i click one letter at a time to spell words, my hand n index finger cramping. any thots you can think of wud be most appreciated , i'll do my best at documenting incidents , thnx vic

I used a siteblocker and i tried blocking about:addons, wouldn't allow it so someone tell me how. im literally trying to prevent myself from removing extension i literally jumped from one browser to another just to make this shit possible please.

I have W10 fully updated with plenty of RAM but in the last few weeks, after I boot up in the morning (I shut down every night) it takes a long time (several minutes) for either Firefox or Thunderbird to fully boot up . Firefox opens tomy home page, but does not complete for several minutes so I can go nowhere. If I am patient and wait it is fine the rest of the day..nice and fast. If I shut down and reboot again- very very slow opening of both for the initial time. I have run full virus scans, sfc/scannow, malwarebytes, cleared history and cache and cookies, turned off and on hardware excelerator. Any other suggestions? Word and Excel open quickly as usual.

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private network and thier configuration is done through a web browser?

 I have been using Firefox browser for a long time, since it was called Mozilla browser.  An answer such as "I'm out of luck." means I will have to look for a new browser.  I prefer not to do that.  I trust the Mozilla brand and like you products and recommend them to my friends and customers.

I am reinstalling Windows\Firefox, and would like to hide\remove Bookmarks Toolbar & Other Bookmarks, as shown on the images. The Delete Folder option is greyed out for both, and Other Bookmarks is empty.

Both were hidden\removed in my original installation, but I can't remember how I did that. I've seen posts mentioning e.g. browser.toolbars.bookmarks.2h2020 (it doesn't exist) in About:config, right-clicking on the Other Bookmarks and uncheck it (it doesn't exist).

I'm using Firefox 101.0.1 (64 bit).