Showing questions tagged: اعرض كل الأسئلة

Firefox Works - but No Other Browser Does!!!

Hi. Strange request I know because Firefox is working perfectly but Google has failed me. We have a printer/copier in our small club. The IP address assigned is 192.168.… (read more)

Hi. Strange request I know because Firefox is working perfectly but Google has failed me.

We have a printer/copier in our small club. The IP address assigned is 192.168.1.125. Typing this into a browser should bring up the copier admin dashboard.

When I do this using Firefox everything works fine, BUT when I use any other browser such as Chrome, Edge or Opera I get the "Cannot connect" "Error connecting" etc message.

I removed Bitdefender antivirus and disabled Windows Defender but it's still the same.

Any network people who can point me in the right place as to where to look or report to the correct forum.

Apologies for posting in here when it's not a FF problem.

Thanks in advance TQO

Asked by The Quiet One 1 day ago

Last reply by The Quiet One 1 day ago

Username data field

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved. I navig… (read more)

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Asked by nikolai42 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

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Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (read more)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 2 days ago

Answered by cor-el 2 days ago

Youtube shows old Channel Name

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about i… (read more)

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

Asked by CammyVanny 1 day ago

Last reply by zeroknight 1 day ago

Frequently visited sites no longer recognize me.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log … (read more)

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

Asked by donmacneil 2 days ago

Last reply by donmacneil 1 day ago

Do you have the IBM Trusteer Rapport add on

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you… (read more)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Asked by Chipeto 1 day ago

Last reply by TyDraniu 1 day ago

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (read more)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian 2 days ago

Last reply by zeroknight 1 day ago

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 1 week ago

Last reply by NoahSUMO 1 day ago

Can I install Firefox version 124.0.2 beside version 125.0.2 (already installed) ?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles... I already have 125.0.2 installed with various Profiles. I found a 'few' lin… (read more)

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

Asked by Mozzed 2 days ago

Last reply by Mozzed 1 day ago

website displays a Mozilla error

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla… (read more)

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla has to be updated. Could you please help me update Mozilla? For instance, when I attempt to open (https://phoneinsurance.us/), I get an error warning.

Asked by Atvili Unven 2 days ago

Last reply by jonzn4SUSE 1 day ago

Amazon not working

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and c… (read more)

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

Asked by cherryblossomshadow3 1 day ago

Last reply by jonzn4SUSE 1 day ago

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (read more)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

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Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 1 week ago

Answered by R_Welsh 1 week ago

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Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (read more)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 6 days ago

Answered by Mike 2 days ago

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (read more)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Asked by memig 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

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Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (read more)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago