Showing questions tagged: اعرض كل الأسئلة

Device sign in history location showing 'Boardman, OR, United States'

As of today all of my new logins are showing up with a sign in location of 'Boardman, OR, United States'. This is nowhere near where I live. I'm not using a VPN, and have… (read more)

As of today all of my new logins are showing up with a sign in location of 'Boardman, OR, United States'.

This is nowhere near where I live. I'm not using a VPN, and have checked my IP's location using GeopIP services. This has never happened in the past either.

Is there an issue with the service at the moment, or is something more dangerous potentially going on?

Asked by anthony.vandijk 1 week ago

Last reply by Seburo 1 week ago

WRONG IP and location sent in notification mail - SECURITY ISSUE ?!

I have updated the Two-Spep verification settings at my firefox account. NOW, the mails I received have IP adresses with "Boardman, OR, United States", WRONG CONTINENT! … (read more)

I have updated the Two-Spep verification settings at my firefox account.

NOW, the mails I received have IP adresses with "Boardman, OR, United States", WRONG CONTINENT!

  • There is no other device linked.
  • The notifications mails with wrong location should be related to my setting update. There is no other mail that indicates my account changes.
  • My IP address is located to my country, I checked in firefox on a IP check website.

Looks like a problem from firefox!

Mails: 1. Account recovery key generated - correct, I did this in account settings

  • ... Germany - correct location and IP

2. Account recovery key removed - correct, I did this in account settings

  • Boardman, OR, United States (estimated)
  • IP address: 54.190.54.119"' 1:22:09 AM (PDT) Friday, Mar 19, 2021

3. Two-step verification enabled - correct, I did this in account settings

  • Boardman, OR, United States (estimated)
  • IP address: 34.214.206.92 3:12:14 AM (PDT) Friday, Mar 19, 2021

I activated recovery, deactivated recovery and activated Two-step instead.

The mails said: ".. your Firefox Account from the following device ...", my device is in germany, not "Boardman" US.

I am seriously worried!

The arrived Mail sequence is correct, I made these three changes. But what is happening with location and IP here?!

Asked by hoMain 2 months ago

Last reply by hoMain 2 months ago

Open all Tabs of another device using Firefox Sync doesn't work anymore?

Until at least around 1 month ago it was possbile to open all tabs from another device's firefox. You could go to the Synced Tabs Sidebar, right-click the other device's … (read more)

Until at least around 1 month ago it was possbile to open all tabs from another device's firefox. You could go to the Synced Tabs Sidebar, right-click the other device's name and click something named along the lines of "open all tabs".

When I tried to do this today, I noticed that the "normal" way to the Sync-menu via |||\ symbol doesn't work anymore and I at least found out that I could get there using via the firefox account. I can send a (single) tab to another device and I can see the list of the sync'ed tabs of a computer, but it is no longer possible to right-click that device's name and thereby getting to the "open all tabs" option.

After this was - seemingly? - patched out, is there any other way left to do this or was there any new way implemented?

thx

Asked by MillionVoices 1 month ago

prevent firefox to sync themes

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore. in palce of that it has been replaced I guess… (read more)

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore.

in palce of that it has been replaced I guess by services.sync.prefs.sync.extensions.activeThemeID Well this option doesn't do shit. I still got my theme sync even with restarting the browser. It's very disappointing.

Asked by vigilian 2 weeks ago

Last reply by kennu 5 hours ago

connected services listed in a different location (US)

Hello, I noticed my connected services are located in 'Boardman, OR, United States' but I am currently in the UK. I have signed out of all my devices and changed my pass… (read more)

Hello, I noticed my connected services are located in 'Boardman, OR, United States' but I am currently in the UK. I have signed out of all my devices and changed my password but it still appears.

Asked by danielmahon21 1 week ago

Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (read more)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Asked by Øyvind Stegard 1 week ago

Last reply by daniel.hahn 6 days ago

My account is locked

Hi Everyone! I have a problem with my FF Account. On last week i tried to sing in to my firefox account on my laptop, but i got an "e-mail was returned and we’ve locked y… (read more)

Hi Everyone!

I have a problem with my FF Account. On last week i tried to sing in to my firefox account on my laptop, but i got an "e-mail was returned and we’ve locked your account to protect your Firefox data." message, and is still locked. I'm sure my e-mail account is working, maybe the problem is, my messages is automatically forwarded to an another e-mail address, but i haven't had any problem when i logged in on my personal computer. Someone can unlock my account, or what should i do?

PS. Sorry about my english, i'm not sure is everything correct what i wrote, but i hope everyone can understand whats my problem.

Regards Mario

Asked by gagyi.co 1 week ago

FF losing sync everytime i restart the computer

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with… (read more)

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with that info. What changed? How can I get FF to save the info without having to re-enter it everytime???? PLEASE HELP. This is a huge time waster.

Asked by jojaba 1 week ago

Last reply by FredMcD 6 days ago

Emails bounce back

Hello. In vain do I want to log in to my account, unfortunately I will not allow it because it says my emails are bounced. My email address is active and all other mail w… (read more)

Hello. In vain do I want to log in to my account, unfortunately I will not allow it because it says my emails are bounced. My email address is active and all other mail will arrive but not from here. I want to get my account back because I have a lot of data saved on it. Thanks

Asked by szulam1986 1 week ago

Bookmarks Gone

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, … (read more)

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, figured it would be safe since I've synced from the same account before. Problem is when logging in to firefox, my bookmarks didn't sync anymore. Please help thank you.

Asked by Antoooooon 6 days ago

Last reply by Seburo 6 days ago

After syncing bookmarks, how to show local folders above remote folders?

When I sync bookmarks, I get a copy of all bookmarks on both my android and my desktop. They are separated with each in their own folder: "mobile bookmarks" and "desktop … (read more)

When I sync bookmarks, I get a copy of all bookmarks on both my android and my desktop. They are separated with each in their own folder: "mobile bookmarks" and "desktop bookmarks". So far so good.

But: the desktop folder always seems to show at the top. On my phone, I don't usually want to interact with those bookmarks, so I have to scroll past them. When adding or loading a bookmark, I just have to scroll past the top level entry, but it I want to edit the folder a bookmark is in, all folders are expanded, so I have to scroll past every subfolder on my desktop.

I think there could be at least four potential solutions for this, but everything I've found says that none of them work. 1. Default local folders to the top 2. Allow reordering of folders on Android Firefox 3. Allow minimising folders in the "edit bookmark" interface. (Or start with all folders minimised except the current path.) 4. Allow syncing in one direction only. (I don't actually need my desktop bookmarks on my phone, but I do want my phone bookmarks on my desktop.)

Asked by craq 6 days ago

trouble composing gmail

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crash… (read more)

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

Asked by Joseph HJ Grott 6 days ago

Last reply by FredMcD 6 days ago

need to downgrade from newest firefox as it's not accepting any old passwords or syncing

I put on the latest upgrade, but now os won't accept any old password and I cannot use sync as I have no access to my logins and passwords. If I choose forgot password ,… (read more)

I put on the latest upgrade, but now os won't accept any old password and I cannot use sync as I have no access to my logins and passwords. If I choose forgot password , the system will destroy all my logins anyway. I can spend a great amount of time recreating all passwords, or maybe I can downgrade to the last version, but I am unsure as how to do that??

ohbewhon

Asked by ohbewhon 5 days ago

Sync with other account

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case … (read more)

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case moments. When i use another account address, Firefox asks for my primary account. I just want to make a new account. Why i need the primary and also a verification at another device. At first i did manage and got a second sync account, but then Firefox started to combine those 2 accounts. More bookmarks. twice bookmark Firefox. I just want to start from scratch (without losing the data i already got). Firefox behaves likes Google or Facebook it follows you where ever you go, keeps tracks on you. I survived 1984 and do think Orwell had a better interpretation of that year. Can Big Brother do something besides harassing people

Asked by marsxxl2009 5 days ago

Last reply by sloges245 4 days ago

Firefox rejects my second email even though it is different after the @ to the first

My main login email is with my ISP. My second email is with gmail. However, each has the same letters before the @: MyUserName@isp.com MyUserName@gmail.com When I try … (read more)

My main login email is with my ISP. My second email is with gmail. However, each has the same letters before the @: MyUserName@isp.com MyUserName@gmail.com

When I try to add my second email it is rejected on the grounds that it must differ from the first.

To me, it is different it has 'gmail.com' instead of 'isp.com'.

Hope you can help.

Asked by boardmanwj 4 days ago

Sending tabs between desktop browsers not working anymore

Hello. I use firefox on all my devices: home pc, work pc and smartphone. And when first time i found "Send tab" function it was aweosome. It worked with a little delay, b… (read more)

Hello.

I use firefox on all my devices: home pc, work pc and smartphone. And when first time i found "Send tab" function it was aweosome. It worked with a little delay, but always worked. I'm not sure since which update it stopped working between pc browsers. When i sending tab to smartphone, it still works, but when i'm sending from desktoop browser to another desktop browser, it says "Sent" but other browser never recieves it. At some point i've found article where it was mentioned that it might not work because of proxies set in both of my desktop browsers (i can't find it now to post the link). If proxies is to blame, is there a way to fix this? Maybe exclude specific address in proxy settings? If not, what migth be the reason?

Any advice is appreciated.

Asked by artishiro 4 days ago

Can't Delete Account - my email address doesn't exist anymore.

I had a firefox account with an old email address - somehow I missed it when going through all my accounts and moving them to the new email address. Now the old email add… (read more)

I had a firefox account with an old email address - somehow I missed it when going through all my accounts and moving them to the new email address. Now the old email address is completely gone, and I can't delete the firefox account without receiving the code at my old email address. Is there another way someone with Mozilla could delete the account for me - I just don't want it out there.

Asked by mkbolivianwonder 3 days ago

Firefox keep adding back the containers that I've removed mannually!

Hi there, I've been a fan of the multi-container feature for quite some time, and I enjoyed it most of the time. The only thing that annoys me, however, is that eveytime … (read more)

Hi there,

I've been a fan of the multi-container feature for quite some time, and I enjoyed it most of the time. The only thing that annoys me, however, is that eveytime after I've removed some default container named in Chinese(I'm a Chinese and my Firefox UI is in Chinese as well), Firefox always added those same container back! Everytime! I just want to keep the containers that I've named in English and nothing else, and yet Firefox doesn't seem to understand that. It seems Firefox thinks I, as a Chinese, would definitely want those containers named in Chinese, which I don't. Hope you understand, and someone from the dev team can help fix this, because other than this specific issue, I don't have any complaint about Firefox, which is just a great browser and is keeping get better and better!

Thanks and have a great day.

Asked by gojackhu 3 days ago