Showing questions tagged: اعرض كل الأسئلة
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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (read more)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Asked by Potato_Pio 2 years ago

Answered by Potato_Pio 2 years ago

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Starting last week, Firefox suddenly won't start, I just get the Crash Reporter window.

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folde… (read more)

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folders from all 3 subfolders of C:\Users\[my username]\AppData; reinstall Firefox I also get this same result when trying the command firefox.exe -safe-mode or the command firefox.exe -p What I'm running: Windows 7 Enterprise, SP1, 64-bit Thanks in advance for any help you can give me!

Asked by adblockfreak 3 years ago

Answered by FredMcD 3 years ago

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delay in opening homepage window

When opening Firefox it takes 3-4 minutes to open a browsing window. In order to start browsing immediately, I need to open a New Private Window. While browsing in the pr… (read more)

When opening Firefox it takes 3-4 minutes to open a browsing window. In order to start browsing immediately, I need to open a New Private Window. While browsing in the private window, 3-4 minutes later the homepage browsing window opens. I am using Firefox 43.0.3.

Asked by waikele 4 years ago

Answered by FredMcD 4 years ago

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Firefox will not load.

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not … (read more)

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not load.

Since I love Firefox I restored my computer to a previous state and that fixed everything, so then I installed a different Kaspersky product and everything was perfect. Now the problem is back again.

I don't know if the problem is on Kaspersky side or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in Windows safe mode. When I double click on the Firefox icon the mouse indicates FF is loading, but then it doesn't start. Chrome starts fine. Contacted Kaspersky, but their first troubleshooting tip did not work. Under Event viewer I can see crash details for Firefox, but I can't interpret them and I don't know if they are related to FF not loading.

I'm okay with unintelligible Firefox and then reinstalling, but I do not want to lose my bookmarks, themes, add-ons, etc.

Any ideas would be appreciated!

Asked by Another_user 5 years ago

Answered by Phoxuponyou 5 years ago

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Firefox crashes

Firefox opens for about 4-5 minutes, crashes without warning. Not updating page when crashes. Using Version 37.02, Win server 2012. Seemed to start when 37.02 was updated… (read more)

Firefox opens for about 4-5 minutes, crashes without warning. Not updating page when crashes. Using Version 37.02, Win server 2012.

Seemed to start when 37.02 was updated. Tried refresh and clean re-install. Has lost all saved bookmarks and data in the re-install. Also crashes in safe mode. Virus and malware scans clear. Cannot get Firefox stable for long enough to submit this query, so I have had to do it through IE

ID: c064d4a7-e815-4754-8212-8957a2150501

Asked by Iainmaclean 5 years ago

Answered by FredMcD 5 years ago

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Firefox 40.3 will not start but older versions will

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I… (read more)

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I click on the Firefox icons nothing happens. I have repeated this process several times with the same results. XP Pro SP3

Asked by kenx1ster 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option. Have tried: (1) closing and restarting Firefox; (2) restarting … (read more)

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option.

Have tried: (1) closing and restarting Firefox; (2) restarting computer (MacBook Pro, Mid 2014, OSX 10.13.6); and (3) trashing Firefox, emptying trash, and restarting computer again. No luck. Continue to get the same, "We're sorry. Firefox had a problem and crashed," error prompt.

Per the instructions at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent..., I am pasting my most recent Submitted Crash Report here: Crash ID: bp-550e8b76-0c74-487f-a901-7abc70181203

Any help would be appreciated.

Thanks, Brandon

Asked by thejosephboys 1 year ago

Answered by FredMcD 1 year ago

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restore session set but not working

i tried to set firefox** to show restore session as I login but it does not and is NOT a high-lighted option in history either please help ** following instructions poste… (read more)

i tried to set firefox** to show restore session as I login but it does not and is NOT a high-lighted option in history either please help

** following instructions posted in firefox help "show my windows and tabs from last time" in options

Asked by crispy41 5 years ago

Last reply by crispy41 5 years ago

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Firefox freezes, says plugin container has stopped working

I can no longer use Firefox. It started out as a video problem. Videos became more choppy and eventually stopped playing altogether telling me there were problems with t… (read more)

I can no longer use Firefox. It started out as a video problem. Videos became more choppy and eventually stopped playing altogether telling me there were problems with the java script. I deleted all history and caches and that did the trick for a few hours. I also disabled 3rd party cookies. Soon after Firefox would freeze anytime I started it up. It says my plugin container has stopped working; I looked this problem up and found out that some guy had the same problem when he disabled 3rd party cookies. I've tried everything, even re-installed Firefox, which should have re-setted everything! But it freezes as soon as I click on anything, so I can't go into my settings and re-enable 3rd party cookies (if that's even the solution!)

So this is what it looks like now:

I open Firefox up and it wants me to restore pages. No matter what I click, it freezes and shuts down. Then it usually tells me "Plugin container has stopped working." Sometimes I can get past the restore page and to the home page, but it freezes and shuts down as soon as I click anything and repeats the same message.

I really need help! Firefox is the only browser where I can watch or download videos.

Asked by Marie2015 5 years ago

Last reply by FredMcD 4 years ago

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Firefox crashes

help me, where launching firefox command line in normal-mode and safe-mode crashes Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905 (process:11163): GLib-CRITICAL **: g_… (read more)

help me, where launching firefox command line in normal-mode and safe-mode crashes

Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905

(process:11163): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

BuildID: 20150826185640 CrashTime: 1441460722 EMCheckCompatibility: true Email: oscarfio@hotmail.com FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1441407720 Notes: OpenGL: NVIDIA Corporation -- GeForce 610M/PCIe/SSE2 -- 4.4.0 NVIDIA 340.76 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 46 StartupTime: 1441460721 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150826185640","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7868,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"3.19.0-28-generic","locale":"it-IT"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce 610M/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce 610M/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"4.4.0 NVIDIA 340.76","driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}} Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 40.0.3 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

Asked by oscarfio 5 years ago

Answered by guigs 5 years ago

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firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (read more)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Asked by snowonweb 1 year ago

Last reply by snowonweb 1 year ago

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Firefox crashes

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows. bp-55162cd3-3575-4fcf-a510-fb81b2150326 bp-57343… (read more)

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows.

bp-55162cd3-3575-4fcf-a510-fb81b2150326

bp-573436e3-007b-429d-907c-aaeeb2150326

Asked by MattieKS 5 years ago

Answered by FredMcD 5 years ago

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Firefox crashes

Can't start firefox. It keeps crashing. I am using windows 8.1 64x. I can't enter in safe mode. I have uninstalled and installed many times and nothing worked. … (read more)

Can't start firefox. It keeps crashing. I am using windows 8.1 64x.

I can't enter in safe mode.

I have uninstalled and installed many times and nothing worked.

Asked by jimihendri 5 years ago

Answered by philipp 5 years ago

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Since March 5th Firefox will not load pages except for Homepage.

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reins… (read more)

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reinstalled Firefox. It is not a problem with the connection and does not appear to be a problem with my security. I've been using Firefox for over a year on this computer, then suddenly this. What do I do?

Asked by Reecho 5 years ago

Answered by FredMcD 5 years ago

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After extended use, I can suddenly no longer access Firefox

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appear… (read more)

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appears to still exist. At the same time, my Edge browser works perfectly. I tried a number of trouble-shooting suggestions without effect and even if trying to upload an "updated version" a screen said Firefox was open and needed to be closed before I could proceed. However, I could see nothing. I am no computer expert by any means but I use Firefox for a specific purpose which is now unavailable and would greatly appreciate any assistance. Thank you.

Asked by Alan44 2 years ago

Answered by Shadow110 2 years ago

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Unable to open any URL

I am using Firefox 43.0.2 (43.0.1 would always crash few seconds after start) on Windows Vista. I have tried uninstalling Firefox and making clean install. When I try to … (read more)

I am using Firefox 43.0.2 (43.0.1 would always crash few seconds after start) on Windows Vista. I have tried uninstalling Firefox and making clean install. When I try to visit any URL (like www.google.com or about:healthreport) nothing will happen, no error message, no loading, just a very short loading icon hints that Firefox have tried something. Only URL like about:config and about:license seams to work.

Asked by Alderon 4 years ago

Answered by cor-el 4 years ago

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Firefox will not start

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the in… (read more)

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the institutions on the this site to fix the issue and nothing works. I've tired to completely remove everything related to firefox then install it, this doesn't work. My guess there is a corrupt file somewhere that I need to remove but I've tired every where I can think of.

Asked by killerbee256 4 years ago

Answered by killerbee256 4 years ago