Showing questions tagged: Show all questions
  • Solved
  • Archived

FF has become extremely slow at resolving addresses and loading pages.

I have tried resetting Firefox to no avail. Microsoft Edge accesses the same web pages very quickly, so I know it's not my connection. Firefox is taking about 3-5 seconds… (read more)

I have tried resetting Firefox to no avail. Microsoft Edge accesses the same web pages very quickly, so I know it's not my connection. Firefox is taking about 3-5 seconds to resolve a URL, as long as 8 seconds to load a page.

Asked by farmerdave 4 years ago

Answered by farmerdave 4 years ago

  • Solved
  • Archived

Keyboard seems to not work for several minutes on newly opened tab / site

Firefox version: 58.0.2 (64-bit) OS: Ubuntu 16.04.3 LTS When I open new tab or call some site from bookmarks etc. keyboard seems to not work for a while... I noticed that… (read more)

Firefox version: 58.0.2 (64-bit) OS: Ubuntu 16.04.3 LTS

When I open new tab or call some site from bookmarks etc. keyboard seems to not work for a while... I noticed that although cursor seems to be in the in the input item which I clicked with mouse - it actually looks like it moving very rapidly between other input columns. Most obvious it is in gmail - but generally this problem is the same for all newly opened websites. I had to wait for at least 30 seconds but usually more - after this time problem is gone and I can input text without any problems. I tried to google for solution but so far without any useful results....

Asked by josmac69 2 years ago

Answered by josmac69 2 years ago

  • Solved
  • Archived

Firefox slow to open links from Thunderbird and elsewhere

With versions of Firefox later than 34 (or possibly 35 - not sure) attempting to open a page link from an email in Thunderbird and occasionally other sources, results in … (read more)

With versions of Firefox later than 34 (or possibly 35 - not sure) attempting to open a page link from an email in Thunderbird and occasionally other sources, results in Firefox 36 and 37 hanging for up to a minute before opening the new tab and page, so I am forced to use 34 to retain smooth operation.

I have not included the Troubleshooting Information as the problem does not relate to the Firefox version currently in use.

Edit: I asked the question originally in this thread which will show some of the things which were suggested and tried:

http://forums.digitalspy.co.uk/showthread.php?t=2056047

Asked by albertd 5 years ago

Answered by FredMcD 5 years ago

  • Solved
  • Archived

Update 40.0.2 is slow, hangs a lot, even in safe mode.

So, i tried several things in the troubleshooting articles here in the Support, but none solved my issues. Basically, after Firefox automatically updated to 40.0.2, the b… (read more)

So, i tried several things in the troubleshooting articles here in the Support, but none solved my issues.

Basically, after Firefox automatically updated to 40.0.2, the browser hangs a lot on opening and closing tabs, as well loading websites. When not doing anything, the CPU/RAM usage is normal, but opening or closing tabs uses a lot of CPU (most of the time, 100% of the CPU is being used when browsing) and it hangs every time. Scrolling down pages also causes the browser to hang. I tried disabling several plugins and extensions and I even tried using safe mode, but even in safe mode it happens constantly. I'll post the specs of my computer (not big deal), but remember that these issues didn't happen before the update.

Core 2 Duo, 2.93 GHz 4 GB RAM Windows 7 Ultimate 32-bit GeForce 8400GS

Please, did anyone find problems with this new update? What should I do? I've been using Firefox since 2007 and I love it, I'd hate to switch to another one.

Asked by Gakun 4 years ago

Answered by cor-el 4 years ago

  • Solved
  • Archived

Why do I have trouble with the PCH games on Firefox

When I play the Publishers Clearing House games Firefox keeps freezing. I have to go to Chrome and then it works fine, but I don't like Chrome. Why do I have trouble wit… (read more)

When I play the Publishers Clearing House games Firefox keeps freezing. I have to go to Chrome and then it works fine, but I don't like Chrome. Why do I have trouble with Firefox for things like that?

Asked by rosemarybales 4 years ago

Answered by cor-el 4 years ago

  • Solved
  • Archived

Firefox slowed to a crawl after updating Norton Security.

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pa… (read more)

Updated to latest version of Norton. FF hung up ("not responding" msg) every time a new tab was opened. Refreshed FF; now tabs work fine, but FF is extremely slow. Pages that used to takt one second or less to load now take from two to ten minutes.

Asked by Bowkie 4 years ago

Answered by cor-el 4 years ago

  • Solved
  • Archived

Firefox is really slow to open first tab, after that I can open as many tabs as I want instantly. Why won't the first tab open instantly?

Tried refresh, reinstall firefox, no anti-virus program, actually I have no programs, no plugins, no extensions. Added firefox to the windows firewall allowed through lis… (read more)

Tried refresh, reinstall firefox, no anti-virus program, actually I have no programs, no plugins, no extensions. Added firefox to the windows firewall allowed through list (which I never did with my vista machine) Brand new i5 quad core 3.6khz computer with windows 8.1 All drivers are up to date. It did take 2 weeks to get windows 8.1 finally installed without locking up and having to reinstall for the fifteenth time by disabling all of Microsoft's built in spyware. It's been semi stable for 2 days now. When I install kaspersky av. it adds another couple minutes to firefox launch.

I was really excited about my new suppose to be faster computer but my 10 year old Q6600 2.4khz with vista is way faster and easier to use.  I know I can't be the only one in the world to have this problem.  I've been all over the internet and I see all the problems people are having with windows 8.1. I've got invitation to upgrade to windows 10 but that just locks up the computer again.  Someone, anyone please HELP!

Asked by stormynurse 4 years ago

Answered by stormynurse 4 years ago

  • Locked
  • Archived

Slowness and Hangs on Firefox 44.0.2

It is nothing in particular, but every since updating to Firefox 44.0.2, everything is hanging and the graphics messing up much quicker in my session. Even typing this, … (read more)

It is nothing in particular, but every since updating to Firefox 44.0.2, everything is hanging and the graphics messing up much quicker in my session. Even typing this, the cursor hangs and has to catch up. I don't know what kind of patch this was, as an update to 44 appeared just earlier last week, but it's made things terribly slow. Who else is having this problem?

Asked by FireFoxFan1 4 years ago

Last reply by John99 4 years ago

  • Solved
  • Archived

Firefox will not load.

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not … (read more)

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not load.

Since I love Firefox I restored my computer to a previous state and that fixed everything, so then I installed a different Kaspersky product and everything was perfect. Now the problem is back again.

I don't know if the problem is on Kaspersky side or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in Windows safe mode. When I double click on the Firefox icon the mouse indicates FF is loading, but then it doesn't start. Chrome starts fine. Contacted Kaspersky, but their first troubleshooting tip did not work. Under Event viewer I can see crash details for Firefox, but I can't interpret them and I don't know if they are related to FF not loading.

I'm okay with unintelligible Firefox and then reinstalling, but I do not want to lose my bookmarks, themes, add-ons, etc.

Any ideas would be appreciated!

Asked by Another_user 4 years ago

Answered by Phoxuponyou 4 years ago

  • Archived

Computer hangs while typing in Firefox

I have a new HP Intel Core2duo computer that has 4 gigs of ram with Windows 7 64bit and the video card reads Quatro 1500FX. While typing anywhere on the net (search bars,… (read more)

I have a new HP Intel Core2duo computer that has 4 gigs of ram with Windows 7 64bit and the video card reads Quatro 1500FX. While typing anywhere on the net (search bars, forms, logins, emails...etc) it will hang for a minute or two and then slowly add each letter that was typed. This causes the screen to freeze until it's done. It's incredibly annoying. It looks like it only happens in Firefox, I've reset Firefox but it hasn't helped. I tested in IE and it seems fine. I prefer using Firefox though. No malware or viruses found either as my computer is still new. Doesn't happen offline at all, I usually have to write in notepad first and copy & paste into whatever I'm doing online to avoid the problem. This happened on my other computer too, exact same machine except that one has 7 gigs of ram but when I deleted an add-on and reinstalled it, it seemed to do the trick. Things I've already tried for this computer are...

-Complete system scan for adware and malware -Resetting Firefox -Uninstalling Firefox and re-installing -Clearing cache and cookies -Un-checking "use hardware acceleration" in the options menu -Disabling all add-ons and plugins

I know it's a Firefox issue because every other browser works just fine. I've posed on numerous forums and no one knows what to do about it. Any help/suggestions would be highly appreciated, thanks.

Asked by mack56 6 years ago

Last reply by mack56 6 years ago

  • Solved
  • Archived

My website works slow on Mozilla

Hello, Mozilla is faster than google chrome and whenever i use to browse website mozilla works faster. However i have a website https://bloggerwalk.com which works slows… (read more)

Hello,

Mozilla is faster than google chrome and whenever i use to browse website mozilla works faster. However i have a website https://bloggerwalk.com which works slows on mozilla as compared to google chrome. Is this a browser issue or my website issue.

Thanks and Regards

Asked by dnbucket88 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (read more)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

Why does typing or hitting the backspace key while typing freeze mozilla?

This happens all the time. I'm typing and it freezes. I hit backspace and it freezes. It takes several seconds up to a minute to 'wake up" and it's totally non-responsive… (read more)

This happens all the time. I'm typing and it freezes. I hit backspace and it freezes. It takes several seconds up to a minute to 'wake up" and it's totally non-responsive during that time.

Asked by OsoBlanco 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox 40.3 will not start but older versions will

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I… (read more)

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I click on the Firefox icons nothing happens. I have repeated this process several times with the same results. XP Pro SP3

Asked by kenx1ster 4 years ago

Answered by FredMcD 4 years ago

  • Archived

Firefox hangs in Windows 10

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's F… (read more)

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's FF hangs for no reason, and even more baffling they all seem to hang at around the same time. Most often I will minimize FF and walk away from the PC only to come back later and not be able to access FF. When that happens the FF window is almost slightly blurry and the only buttons available in the window are minimize and close.

Yesterday I updated 2 of the PC's to FF 40.0.3 but FF still hung in less than 24 hours. The other PC is running FF 28. The only thing these 3 PC's have in common is that they've all been upgraded to W10 and they share some of the same add-ons. Any suggestions on troubleshooting this? I did try disabling Flash but that did not resolve the issue.

Asked by SushiLover 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

Using 70-90% cpu 411K+ ram no addons or flash a couple tabs & locks my XP netbook anyway to use less resource killing me

Hi I saw the article about getting firefox to use less resource but I have no extensions or addons and removed flash entirely really bare bones vanilla firefox version 43… (read more)

Hi I saw the article about getting firefox to use less resource but I have no extensions or addons and removed flash entirely really bare bones vanilla firefox version 43 - its killing me. Using up to 90% CPU and hits over 411K memory - nothing else really running closed everything I could in task manager except what won't close or needed to keep things running and a few web pages open - locks me up. Thanks

Asked by Disappointeduser 4 years ago

Answered by Chris Ilias 4 years ago

  • Solved
  • Archived

Constant Blinking, 1-Second Long, Not-Responding Errors

Basically whenever I do virtually anything now on FF it constantly "blinks". For example if I'm on Youtube it will randomly go to desktop for a split-second while the FF … (read more)

Basically whenever I do virtually anything now on FF it constantly "blinks". For example if I'm on Youtube it will randomly go to desktop for a split-second while the FF taskbar on top is still visible but "not responding" and then less than a second later everything's fine.

I tried disabling add-ons, disabling hardware acceleration, doing a complete fresh restart, nothing seems to have fixed it.

Asked by muffinoffun 4 years ago

Answered by muffinoffun 4 years ago

  • Archived

Netflix streaming problems

Unlike other posters who describe crashes while trying to stream Netflix due to Silverlight issues, the movies will in fact stream, but so slowly they are unwatchable. Th… (read more)

Unlike other posters who describe crashes while trying to stream Netflix due to Silverlight issues, the movies will in fact stream, but so slowly they are unwatchable. The audio keeps going but the video freezes and then skips. This has only begun to happen with the last 1 or 2 Firefox updates, and the last update is what has made Netflix unusable. I've spoken to Netflix tech support and their suggestion was to install Google Chrome and use it to stream Netflix. I will do this if I must, but would prefer Firefox if you folks can come up with a fix for this.

Asked by AnnElk 4 years ago

Last reply by Stephen Fox 4 years ago

  • Solved
  • Archived

firefox quits responding halfway through loading a page using Windows 10

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help a… (read more)

I've tried both version 40 and 42. Every time I try to load a webpage, Firefox quits responding part way through. I've gone through add-ons. I went through all the help articles and nothing worked. The problem started after installing Windows 10 and often happens on Politico and Fox News. I have tried uninstalling and reinstalling. After the uninstall I scanned the registry with ccleaner

Asked by Thrasher70 4 years ago

Answered by Thrasher70 4 years ago

  • Solved

Why is FireFox so slow

I currently have version 72.0.2 and it is so slow. I suspected an ISP problem although I have fibre optics but I just have to compare FIreFox with another browser to see … (read more)

I currently have version 72.0.2 and it is so slow.

I suspected an ISP problem although I have fibre optics but I just have to compare FIreFox with another browser to see that FireFox is the problem.

For instance, on the same site, I can call up a different page in around 5 seconds with FireFox whereas the same change of page takes well under 2 seconds with the Avast Browser.

Opening 3 tabs simultaneously in FireFox when I launch it takes YONKS whereas it used to load all 3 pages in a blink.

I already have add ons like "Disable HTML5 Autoplay" installed to speed up things.

What is the solution please?

Asked by SafeTex 5 months ago

Answered by FredMcD 5 months ago