Showing questions tagged:

How can I restore my Firebox bookmarks?

My Firefox book marks have disappeared. The toolbar is open but has nothing to display. I've gone to my Firefox Library window, but the entire page is blank. The table … (read more)

My Firefox book marks have disappeared. The toolbar is open but has nothing to display.

I've gone to my Firefox Library window, but the entire page is blank. The table gives no entries for Name, Tags, or Location. Lines below (Name, URL, Location, Tags, and Keyword) are empty.

Searching my MacBook Air I found my Firefox Profile folder. In it there's a folder ending in "default-release". That folder contains a folder called "bookmarkbackups" containing files with titles indicating recent backups.

How can I restore my booksmarks?

حُلّت 2

How do I request a refund my Mas runs ios 12.7 and i cannot download VPN

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. R… (read more)

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

حُلّت 1

[MacOS] Anyone else getting prompted for their location permission in Google every time they search?

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every … (read more)

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every time I do a Google search. In MacOS, I've granted Firefox location permission and I've repeatedly saved me giving google permission but it doesn't stop. This is happening on my MacBook Pro and Mac Studio.

Anyone else? Any tips? It's maddening. lol

حُلّت 10 3 64

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (read more)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

حُلّت 9 27

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (read more)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

حُلّت 2 1

Firefox installed an update on my Macbook pro today but failed to restore my previously open window.

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get… (read more)

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

حُلّت 7 18

Under topic of Science, page is telling me that Seniors are getting bathroom upgrades if they live in these zip codes: What?

So, I tried to delete that post, but it blocked the category of Science completely, so I had to unblock it. But my point is, Why if I do not want to see this post about S… (read more)

So, I tried to delete that post, but it blocked the category of Science completely, so I had to unblock it.

But my point is, Why if I do not want to see this post about Seniors getting bathroom upgrades and I try to delete it does it make an entire category go away? I am sorry, but this is just goofy (trying to be polite here).

This is simply Not about Science whatsoever, that Seniors are getting bathroom upgrades if they live in these zip codes! Also this Same thing has been posted Multiple times in other Categories! Again, this post typically has Zero to do with the Category that it was posted in! I mean Zero Relevance or, more accurately, actually Less than Zero.

So, in the past, I was able to get rid of a post, but now, if I try, it blocks whatever category that the Ad was posted in! What?

Is this now the price of having Firefox? That I have to have postings that I can not either block or delete? Really?

Please explain and tell me why I can not target an individual ad from being posted. Thanks for your time. John D

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My bookmarks disappeared and I'm unable to get them back or add them back manually.

When I opened my Firefox browser this morning, all of my bookmarks were gone, the ones in the bookmark menu and the ones on the toolbar. I am unable to get any bookmark… (read more)

When I opened my Firefox browser this morning, all of my bookmarks were gone, the ones in the bookmark menu and the ones on the toolbar. I am unable to get any bookmark to save.

حُلّت 1

Why can't I open iSyncr on my Mac?

bold text A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) … (read more)

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A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) download Firefox on this old Mac. Now I can't seem to even pull iSyncr up on the computer. The phone wants to accept the song, but the Mac won't open iSyncr. What do I do, other than get a new Mac with an updated OS! Thank you!

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VPN icon in Firefox 151.0.2 got huge.

Don't know what happened but suddenly the VPN icon got huge after an update to FF151. It may have happened after I installed Nightly. Don't remember. Any idea how I can f… (read more)

Don't know what happened but suddenly the VPN icon got huge after an update to FF151. It may have happened after I installed Nightly. Don't remember. Any idea how I can fix it?

حُلّت 6 18

Firefox Backup is currently available to users on Windows 10, Windows 11 and Linux. Not Mac

I’m using windows 11 and macOS Tahoe . The back up feature works in windows as advertised. When I came to the mac I searched in vain for the settings. I asked the AI chat… (read more)

I’m using windows 11 and macOS Tahoe . The back up feature works in windows as advertised. When I came to the mac I searched in vain for the settings. I asked the AI chat bot were the settings are. There are none. I note on your web page you don’t support the mac and provide no information when this new feature will be available. This is a setback I strongly feel you should offer all features across all platforms. The browser marked is competitive and Firefox needs all the features to make Firefox stand out from all the others.

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Je ne parviens plus à accéder à ma banque Pouvez-vous m'aider?

Bonjour, Avec le VPN je n'accède plus à ma banque en ôtant le VPN également (pas de souci avant) le message est:"verfying your browser before proceeding" voir la captur… (read more)

Bonjour, Avec le VPN je n'accède plus à ma banque en ôtant le VPN également (pas de souci avant) le message est:"verfying your browser before proceeding" voir la capture d'écran, Je n'y accède difficilement que lorsque je passe le VPN par la France. Pouvez-vous m'aider? Par avance merci. Valérie.

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