منتدى دعم ”Firefox“

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I have to copy the address and paste it into Google Chrome and after confirming my information I am able to browse normally until the next day; It must reset at some point.

This is the web address for the network login: https://www.msftconnecttest.com/redirect

I read this article about Captive portal detection: https://support.mozilla.org/en-US/questions/1314194 I change the setting per the article hoping it would take care of my concern but it did not.

Thank you!

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

bp-9d35ce5b-7503-4b20-894c-05b520220417

additional reports in image attached.

If you can help me...BLESS YOU!!!

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

I have a new email address that I need to add in my profile. I have entered the new email but it seems to never have completed the process and doesn't show up as a secondary email, so I can remove the old address that I have been trying to close for 6 months. Now when I re-enter the address as an add, I get a message that it already exists and the page locks up...I can't do anything with it, except close it or go back 1 page. I would like to close the old address, but I can't since it is the only address to receive email from Firefox. HOW do I get this fixed and move on ?????? Thanks, Mitch

After some time of using Firefox, opening Google somehow "breaks". Let me explain:

Upon starting FF, all works fine. After some time, however, say 5-10 minutes, when I click the URL bar and try to google something, nothing happens. If a page is already open, the browser will stay on this page. If I opened a new tab, the URL will change to the relevant google URL, but the actual tab won't change at all. Dev-Console shows an empty HTML page. It's not even attempting to load the page really, the network panel shows a single empty GET request to google and nothing more. Even if I try to go to google.com directly, nothing changes. Meanwhile, all other sites I tried (youtube, amazon, reddit, what have you) still load and behave normally. It's as if FF goes completely brain dead as soon and only if google is involved.

I can "circumvent" this by going to some other google product, say google docs, and then selecting google search in the "google apps" menu in the upper right. But the only way to "fix" it is to restart the browser entirely.

This only happens on the laptop provided by my employer and only since today. On my personal laptop, running the same version of FF with the same account and addons it works just fine. It even happens in troubleshoot mode with no addons running. Even a system restart doesn't fully fix this issue.

I'm really at a loss here, any help would be appreciated.

Here you will find a screenshot of what happens if I open a new tab and try to google "test". For whatever reason, it didn't let me upload to this form directly.

Followed instructions. Prefs. Privacy/Security. AutoPlay. Settings. But the screen does not look like the instructions and does not have check boxes. has box to enter url for exceptions but does not do anything. I don't want exceptions, I would like default to be autoplay off for all sites.

How do I do this. Thank you.

Firefox 99.0.1 Mac OS 10.15.7 MacBook Pro

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my homepage to just the standard firefox home, because I thought I was just crazy. It will not save my preference though, and I have no clue why. I do not have any extensions enabled or installed other than the ones that come with a fresh install of firefox. I even have those disabled right now. I have some themes downloaded, but I only am using the one provided my Mozilla. Nothing is allowing to save changes.

I will change it, and for like the next few times I open my browser, it will be saved, but after a day, its gone. I still have no clue as to why.

Can anyone help out?

Hi.

I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacked or breaks down, then I need to use someone else's computer to access my passwords in an emergency, and can't access my passwords to do so...so printing them out periodically is the smartest thing I can think of.

Help, anyone? This is pretty important to me. Thank you!

Hi everyone; Recently my FB account got hacked and I went through hell and back to get it recovered. Funny thing is, it still doesn't work, it did briefly for the initial login just enough time to enable a 2 step challenge for which I selected SMS, NOT any security key via USB. As you can see in the picture, every time when I try to login (or switch in FB from a backup account into the primary), I'll get this message. Now it's stating that it's a Firefox/Mozilla request but it only appeared after my FB was hacked, never before. Could a developer/SME please take a look at this? Current Version 99.0.1 (64-bit)

Cheers, and TIA! T.B.

It appears web sites can track my activity on their site. How do I make it so a given web site can't track me? Does Firefox have a setting that makes it more difficult to track me on a given web site? I've seen where a VPN, not sure what that is, can be of big help. How do I initiate a VPN and are there free VPN's? When I visit this particular site it states, "from your site login activity" and goes on from there what they want to do. How do I make it more difficult for a web site to be able to track my log in activity? Will a VPN solve this problem? Or, does Firefox have various accessories that can do the same thing? I know deleting cookies with this particular site does not solve the issue for me. Can someone help? Thank you.

Today after booting up my computer, I found that none of my bookmarks were appearing in the toolbar. They're still appearing in the bookmarks menu under "Bookmarks Toolbar," and "Bookmarks Toolbar Items" is still where it should be in the Customize screen. I also confirmed that the toolbar is still marked as "Always Show." In fact, other items (such as the main bookmark menu itself) still show up on the toolbar. It's only all my bookmarks that are missing.

I've also tried:

• Exiting and restarting Firefox
• Turning settings on and off (i.e., setting the toolbar to "Never Show" and then turning it back)
• Rebooting my computer

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I see that some other file types have options to choose how they're handled, but there's no entry for ZIP files. I've tried refreshing my Firefox install and yet the issue still persists.

I used to have this option before I reinstalled Windows a while back (where I kept my files but not programs). I don't know for sure that that's what caused this to start, but the timing would line up.

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

On Firefox for Windows (on Windows 11 release 99.0.1), the first setting in Settings is "Open previous windows and tabs". This is incorrect. It doesn't do this. When checked, upon startup, it will restore one window, its tabs, & maybe its sessions (?), and it will send all the other Windows & their tabs to the bit bucket.

Users: KNOW & HEED this warning! Team: Please take what you've already done for that window and merely do it also for the rest of them? In the mean time, please change the wording to something like "Open one of the windows and its tabs". Ideally, identify which window has been chosen for this.

Thanks, and be well.

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.